Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 651 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 651 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 21st February 2025

Kettell Doors & Windows 5 star review on 18th February 2025

Kettell Doors & Windows 5 star review on 17th February 2025

K Franklin

P Harrison

Kettell Doors & Windows 4 star review on 17th February 2025

P Brook

774

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Doing away with my old UPVC windows and door was quite a big decision, but the dated brown finish and draughty gaps made it the RIGHT decision considering this period of high heating bills. Choosing a company to do the work was a dilemma but after deciding to 'go local' and visiting Kettell's showroom at East Goscote, I knew I'd made the right choice! Kettell's offered a friendly service and looked after all my needs (and changes of mind) from beginning to end. The whole experience went smoothly and everything looks fantastic. I'm so pleased I chose Kettell's and would definitely recommend this family business.”

Kettell Doors & Windows 5 star review on 17th January 2025

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you’re pleased with your decision to choose Kettell for your new windows and doors. Your satisfaction truly means a lot to us, and we appreciate your recommendation 😊 If you ever need anything else in the future, please don't hesitate to reach out! Kind regards, Eloise@Kettell

Posted 4 weeks ago

“Kettell we're extremely professional and efficient. They completed the work in less than two days and we're very happy with the end result.”

Helpful Report

Posted 10 hours ago

“Excellent sales service from Ben. Great communication and pre-installation assistance. Fitters were incredible, such atention to detail. Highly recommend.”

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Posted 1 day ago

“Excellent service , explained everything very professionally. Visited showroom and couldn't do enough to show all designs - so much choice.”

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Posted 4 days ago

Thank you so much for your fantastic 5-Star review! We’re delighted you found our service professional and informative. It’s great to know you enjoyed exploring the many designs in our showroom. We strive to provide a wide range of choices to meet every need! If you have any questions or need assistance in the future, please feel free to reach out. Best regards, Eloise@Kettell

Posted 3 days ago

“Fantastic service from choosing the style through to the installation. The fitter did a very neat and thorough job, we are delighted with the both the door and service we recieved from Kettell”

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Posted 4 days ago

Thank you so much for your wonderful 5-Star review! 🌟 We're delighted to hear that you had a fantastic experience from choosing the style through to installation. It's great to know that our fitter provided a neat and thorough job—your satisfaction is our top priority! If you ever need assistance in the future or have any questions, don’t hesitate to reach out. Kind regards, Eloise@Kettell

Posted 3 days ago

“All went smoothly, from quote to fitting. would recommend Kettell to friends and family.”

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Posted 4 days ago

Thank you so much for your wonderful 5-Star review! 🌟 We’re thrilled to hear that everything went smoothly from the quote to the fitting. Your recommendation to friends and family means a lot to us, and we truly appreciate your support! If you ever need anything or have questions in the future, don’t hesitate to reach out. Kind regards, Eloise@Kettell

Posted 4 days ago

“Ben was fantastic at helping me arrange some new patio doors for my Dad's house. Communication from the whole team was excellent and the doors look amazing - they make the house much warmer and more secure. Wouldn't hesitate to recommend!”

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Posted 5 days ago

Thank you so much for your amazing 5-Star review 😄 We're thrilled to hear that Ben and the team provided excellent communication and that the new patio doors are making such a positive impact on your Dad's house. Your recommendation means everything to us! If you ever need anything in the future, please don’t hesitate to get in touch. Best regards, Eloise@Kettell

Posted 4 days ago

“Excellent product followed by Excellent installation I would very highly recommend kettell .”

Kettell Doors & Windows 5 star review on 15th February 2025

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Posted 6 days ago

Thank you for your fantastic 5-Star review! We’re thrilled to hear that you’re pleased with our product and installation. Your high recommendation truly means the world to us! If you ever need any more assistance or have questions down the line, feel free to get in touch. Kind regards, Eloise@Kettell

Posted 4 days ago

“The ordering and fitting of our dorma window went like clockwork. Both the office and field staff could nt have been more helpful and professional. The quality of the fitting work is excellent with barely a mark on the existing interior decoration. the quality of the window is also very good. However, the reason for a 4/5 score is that after the window was fitted we had to wait two and half weeks for the scaffolding to be removed, with no indication for the first ten days when the scaffolders would come to remove it. We needed to be at home so as they required us to give them access to the back of the house. It would be useful if Kettell could give dates for scaffolding removal as well as erection.”

Kettell Doors & Windows 4 star review on 15th February 2025

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Posted 6 days ago

Thank you for your thoughtful 4-Star review! We’re delighted to hear that the ordering and fitting of your door and window went smoothly and that our team provided the helpful and professional service we strive for. Your praise for the quality of the fitting and window itself is greatly appreciated! We apologise for the delay with the scaffolding removal and understand how inconvenient that must have been for you. We have since put a tracker on installs that include scaffolding alerts to ensure arrangement of removal so that this doesn't happen again. If you need any further assistance or have any questions, please feel free to reach out. Best regards, Eloise@Kettell

Posted 4 days ago

“Excellent product, installation and staff. Couldn’t have chosen a better product, and would definitely recommend to family and friends.”

Kettell Doors & Windows 5 star review on 14th February 2025

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Posted 1 week ago

Thank you for your wonderful 5-Star review 😊 We're so delighted to hear that you're satisfied with our product, installation, and staff. Your recommendation means a lot to us! If you or your family and friends need any assistance in the future, don’t hesitate to reach out! Kind regards, Eloise@Kettell

Posted 4 days ago

“Clean efficient and great service”

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Posted 1 week ago

Thank you for your amazing 5-Star review! We're so glad to hear that you found our service to be clean and efficient. Providing excellent customer service is very important to us, and it's wonderful to know that we met your expectations! If you ever need any further assistance or have questions in the future, don’t hesitate to reach out! Best regards, Eloise@Kettell

Posted 4 days ago

“Amazing service!!!!! 🌟🌟🌟🌟🌟 from start the finish. We took a long time to decide and the team were so helpful. The finish result is amazing. The team that installed the door were fantastic, their attention to detail was second to none. Would highly recommend this company. Thank you so much ☺️”

Kettell Doors & Windows 5 star review on 12th February 2025

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Posted 1 week ago

Thank you so much for your incredible 5-Star review! 😄 We’re absolutely thrilled to hear that you had such a great experience from start to finish and that our team was able to assist you throughout your decision-making process. It’s fantastic to know that you’re so pleased with the final result! Your recommendation means the world to us, and we truly appreciate your kind words. If you need anything else in the future, please don’t hesitate to reach out! Kind regards, Eloise@Kettell

Posted 1 week ago

“Service was brilliant, we we're not rushed or pressured into buying. When we did order, we we're talked through the process. The door was fitted and we are really pleased with it”

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Posted 2 weeks ago

Thank you so much for your fantastic 5-Star review! We’re delighted to hear that you felt supported throughout the process and appreciated our unpressured approach. It’s wonderful that you’re pleased with your new door! Your kind words truly motivate our team to keep up the good work. If you have any questions or need anything in the future, please feel free to reach out! Best wishes, Eloise@Kettell

Posted 1 week ago

“Professional from first contact to post install support, the whole team at Kettell are so helpful and friendly nothing is too much bother for them. The quality of the door is amazing we are so happy with our choice of using Kettles.”

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Posted 3 weeks ago

Thank you so much for your fantastic 5-Star review! We’re absolutely thrilled to hear that you found our team professional and friendly at every step of your journey. It’s wonderful to know that you’re happy with the quality of your door! Your kind words will surely inspire our team to continue delivering exceptional service. If you ever need assistance or have any questions in the future, please don’t hesitate to get in touch! Best wishes, Eloise@Kettell

Posted 1 week ago

“Amazing service from start to finish. The door is being admired by all and I wouldn’t hesitate to use them again.”

Kettell Doors & Windows 5 star review on 30th January 2025

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Posted 3 weeks ago

Thank you so much for your amazing 5-Star review! We're delighted to hear that you had a fantastic experience from start to finish. It's wonderful to know that your new door is receiving so much admiration! I will pass your kind works onto the team 😊 If you ever need anything in the future or have any questions, please don’t hesitate to contact us! Best regards, Eloise@Kettell

Posted 3 weeks ago

“Kettell were recommended to me and I would now highly recommend them. The service and fitting was excellent, right through from unpressurised sales, booking in appointments to fitting and the product appears to be high quality.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your wonderful 5-Star review! We’re thrilled to hear that you received excellent service and fitting from our team. It’s fantastic to know that you found our products to be of high quality. Your recommendation means a lot to us, and we appreciate you sharing your experience! If you ever have any questions or need assistance in the future, please don’t hesitate to reach out! Best wishes, Eloise@Kettell

Posted 3 weeks ago

“We are totally delighted with the service we received from Kettle Doors and Windows, and also the product. Right from the outset the team were helpful and the installation was perfect. We love the doors we purchased and totally recommend them.”

Kettell Doors & Windows 5 star review on 29th January 2025

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Posted 3 weeks ago

Thank you so much for your wonderful 5-Star review! 😊 We’re absolutely thrilled to hear that you’re delighted with both our service and your new doors. It’s fantastic to know that our team was helpful from the start and that the installation met your expectations. Your recommendation means the world to us, and we appreciate you taking the time to share your experience. If you ever need anything in the future, please feel free to reach out! Best regards, Eloise@Kettell

Posted 3 weeks ago

“Friendly and professional company with excellent service. Have used Kettell for our front door and bifold patio doors in the past and more recently for our windows. Would not hesitate to recommend.”

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Posted 3 weeks ago

Thank you so much for your fantastic 5-Star review! 😊 We’re thrilled to hear you've had such positive experiences with us, from your front door to your bifold patio doors and windows. Our team always strives to provide friendly and professional service, so it’s wonderful to know that came through for you. Your recommendation is truly appreciated and means a lot to us! If you ever need assistance again, feel free to reach out at any time! Best wishes, Eloise@Kettell

Posted 3 weeks ago

“Good quality and good service.”

Kettell Doors & Windows 5 star review on 28th January 2025

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Posted 3 weeks ago

Thank you so much for your fantastic 5-Star review! We're delighted to hear that you experienced good quality and service with us. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We truly appreciate you taking the time to share your feedback! If you ever need anything in the future, don't hesitate to get in touch! Best regards, Eloise@Kettell

Posted 3 weeks ago

“Really pleased with my new window replacement! Impeccable service from start to finish! Would highly recommend this company.”

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Posted 3 weeks ago

Thank you so much for your amazing 5-Star review! We’re absolutely delighted to hear that you’re pleased with your new windows and that our service met your expectations from start to finish. Your recommendation means a lot to us 😊 If you need anything else in the future, please don’t hesitate to reach out! Warm regards, Eloise@Kettell

Posted 3 weeks ago

“Excellent service from start to finish. Ben was knowledgeable about the choice of products but not pushy and the fitters were tidy, professional and keen to make sure the windows and doors were fitted properly. Would happily recommend Kettell Windows to anyone thinking of getting new doors and windows.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your amazing 5-Star review! We're absolutely delighted to hear that you had an excellent experience from start to finish. It’s great to know that Ben's knowledge and our fitters’ professionalism made such a positive impression on you. Your willingness to recommend Kettell Windows means the world to us, and we truly appreciate your kind words. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out! Kind regards, Eloise@Kettell

Posted 3 weeks ago

Kettell Doors & Windows is rated 4.9 based on 651 reviews