Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 657 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 657 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 18th March 2025

F Charl

Kettell Doors & Windows 5 star review on 6th March 2025

Z Reay

Kettell Doors & Windows 5 star review on 5th March 2025

Mr Newbrooks

Kettell Doors & Windows 5 star review on 21st February 2025

Kettell Doors & Windows 5 star review on 18th February 2025

779

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Doing away with my old UPVC windows and door was quite a big decision, but the dated brown finish and draughty gaps made it the RIGHT decision considering this period of high heating bills. Choosing a company to do the work was a dilemma but after deciding to 'go local' and visiting Kettell's showroom at East Goscote, I knew I'd made the right choice! Kettell's offered a friendly service and looked after all my needs (and changes of mind) from beginning to end. The whole experience went smoothly and everything looks fantastic. I'm so pleased I chose Kettell's and would definitely recommend this family business.”

Kettell Doors & Windows 5 star review on 17th January 2025

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you’re pleased with your decision to choose Kettell for your new windows and doors. Your satisfaction truly means a lot to us, and we appreciate your recommendation 😊 If you ever need anything else in the future, please don't hesitate to reach out! Kind regards, Eloise@Kettell

Posted 2 months ago

“My partner recently had a new front door which looks fabulous. I've recently purchased a property that desperately needed a new front and back door. I am so pleased with them !! The new colour grey is gorgeous. I've had lots of compliments. I attended kettell's show room and Lisa went through lots of detail with me from colours, handles to privacy but was very much aware I had a budget. There was no pressure sales, no silly tactics just pure top notch customer service and brilliant turn around. I would highly recommend Kettell to anyone. Me and my partner will definitely use them for further jobs in the up coming year. Thankyou so much you have provided a beautiful door and warmth to my house !”

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Posted 6 days ago

“Business conducted in a friendly and professional way , next steps explained fully .”

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Posted 1 week ago

“Turned up on time did a very professional job and tidied up afterwards”

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Posted 2 weeks ago

“Recently had a new patio door fitted ,the fitters were very efficient with installation and aftercare ,very pleased with the end result 😀 we have had most of our new windows from kettell, will definitely be using them again .”

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Posted 2 weeks ago

Thank you so much for your wonderful 5-Star review! We’re thrilled to hear that you’re pleased with your new patio door and the efficient installation and aftercare from our fitters. We can’t wait to assist you again in the future! 😄 If you need anything more or have any questions, please feel free to reach out. Best regards, Eloise@Kettell

Posted 2 weeks ago

“One of the easiest experiences ever with kettell from visiting the showroom to having the door fitted was fast and effortless. Great quality product supplied and fitted. I would highly recommend.”

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Posted 2 weeks ago

Thank you so much for your fantastic 5-Star review! We’re delighted to hear that your entire experience with Kettell was fast and effortless, from the showroom visit to the door fitting. It's wonderful to know you’re happy with the quality of our product! Your recommendation truly means a lot to us. If you need anything in the future or have any questions, don't hesitate to reach out. Best regards, Eloise@Kettell

Posted 2 weeks ago

“Excellent communication, excellent work, friendly team. No mess left. My doors all look incredible. Special thanks to Jo in the office for working around my needs and keeping regular contact. Highly recommend this company”

Helpful Report

Posted 2 weeks ago

Thank you so much for your wonderful 5-Star review! 🌟 We’re absolutely delighted to hear you had such a positive experience with our team. It’s fantastic that you’re pleased with your new doors and that Jo was able to assist you throughout the process. We always aim to provide friendly and efficient service! Your high recommendation means a lot to us. If you need anything else or have further questions, don’t hesitate to reach out. Kind regards, Eloise@Kettell

Posted 2 weeks ago

“Kettell we're extremely professional and efficient. They completed the work in less than two days and we're very happy with the end result.”

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Posted 1 month ago

Thank you so much for your amazing 5-Star review! 🌟 We’re thrilled to hear that you found our team professional and efficient. It’s fantastic to know you’re happy with the end result! If you ever need anything else or have any questions, feel free to get in touch. Best wishes, Eloise@Kettell

Posted 1 month ago

“Excellent sales service from Ben. Great communication and pre-installation assistance. Fitters were incredible, such atention to detail. Highly recommend.”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing 5-Star review! We’re thrilled to hear that Ben provided excellent sales service and great communication. It's wonderful to know you were pleased with the attention to detail from our fitters 😊 Your recommendation means the world to us. If you ever need anything else or have any questions, feel free to get in touch. Best wishes, Eloise@Kettell

Posted 1 month ago

“Excellent service , explained everything very professionally. Visited showroom and couldn't do enough to show all designs - so much choice.”

Kettell Doors & Windows 5 star review on 17th February 2025

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Posted 1 month ago

Thank you so much for your fantastic 5-Star review! We’re delighted you found our service professional and informative. It’s great to know you enjoyed exploring the many designs in our showroom. We strive to provide a wide range of choices to meet every need! If you have any questions or need assistance in the future, please feel free to reach out. Best regards, Eloise@Kettell

Posted 1 month ago

“Fantastic service from choosing the style through to the installation. The fitter did a very neat and thorough job, we are delighted with the both the door and service we recieved from Kettell”

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Posted 1 month ago

Thank you so much for your wonderful 5-Star review! 🌟 We're delighted to hear that you had a fantastic experience from choosing the style through to installation. It's great to know that our fitter provided a neat and thorough job—your satisfaction is our top priority! If you ever need assistance in the future or have any questions, don’t hesitate to reach out. Kind regards, Eloise@Kettell

Posted 1 month ago

“All went smoothly, from quote to fitting. would recommend Kettell to friends and family.”

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Posted 1 month ago

Thank you so much for your wonderful 5-Star review! 🌟 We’re thrilled to hear that everything went smoothly from the quote to the fitting. Your recommendation to friends and family means a lot to us, and we truly appreciate your support! If you ever need anything or have questions in the future, don’t hesitate to reach out. Kind regards, Eloise@Kettell

Posted 1 month ago

“Ben was fantastic at helping me arrange some new patio doors for my Dad's house. Communication from the whole team was excellent and the doors look amazing - they make the house much warmer and more secure. Wouldn't hesitate to recommend!”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing 5-Star review 😄 We're thrilled to hear that Ben and the team provided excellent communication and that the new patio doors are making such a positive impact on your Dad's house. Your recommendation means everything to us! If you ever need anything in the future, please don’t hesitate to get in touch. Best regards, Eloise@Kettell

Posted 1 month ago

“Excellent product followed by Excellent installation I would very highly recommend kettell .”

Kettell Doors & Windows 5 star review on 15th February 2025

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Posted 1 month ago

Thank you for your fantastic 5-Star review! We’re thrilled to hear that you’re pleased with our product and installation. Your high recommendation truly means the world to us! If you ever need any more assistance or have questions down the line, feel free to get in touch. Kind regards, Eloise@Kettell

Posted 1 month ago

“The ordering and fitting of our dorma window went like clockwork. Both the office and field staff could nt have been more helpful and professional. The quality of the fitting work is excellent with barely a mark on the existing interior decoration. the quality of the window is also very good. However, the reason for a 4/5 score is that after the window was fitted we had to wait two and half weeks for the scaffolding to be removed, with no indication for the first ten days when the scaffolders would come to remove it. We needed to be at home so as they required us to give them access to the back of the house. It would be useful if Kettell could give dates for scaffolding removal as well as erection.”

Kettell Doors & Windows 4 star review on 15th February 2025

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Posted 1 month ago

Thank you for your thoughtful 4-Star review! We’re delighted to hear that the ordering and fitting of your dorma window went smoothly and that our team provided the helpful and professional service we strive for. Your praise for the quality of the fitting and window itself is greatly appreciated! We apologise for the delay with the scaffolding removal and understand how inconvenient that must have been for you. We have since put a tracker on installs that include scaffolding alerts to ensure arrangement of removal so that this doesn't happen again. If you need any further assistance or have any questions, please feel free to reach out. Best regards, Eloise@Kettell

Posted 1 month ago

“Excellent product, installation and staff. Couldn’t have chosen a better product, and would definitely recommend to family and friends.”

Kettell Doors & Windows 5 star review on 14th February 2025

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Posted 1 month ago

Thank you for your wonderful 5-Star review 😊 We're so delighted to hear that you're satisfied with our product, installation, and staff. Your recommendation means a lot to us! If you or your family and friends need any assistance in the future, don’t hesitate to reach out! Kind regards, Eloise@Kettell

Posted 1 month ago

“Clean efficient and great service”

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Posted 1 month ago

Thank you for your amazing 5-Star review! We're so glad to hear that you found our service to be clean and efficient. Providing excellent customer service is very important to us, and it's wonderful to know that we met your expectations! If you ever need any further assistance or have questions in the future, don’t hesitate to reach out! Best regards, Eloise@Kettell

Posted 1 month ago

“Amazing service!!!!! 🌟🌟🌟🌟🌟 from start the finish. We took a long time to decide and the team were so helpful. The finish result is amazing. The team that installed the door were fantastic, their attention to detail was second to none. Would highly recommend this company. Thank you so much ☺️”

Kettell Doors & Windows 5 star review on 12th February 2025

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Posted 1 month ago

Thank you so much for your incredible 5-Star review! 😄 We’re absolutely thrilled to hear that you had such a great experience from start to finish and that our team was able to assist you throughout your decision-making process. It’s fantastic to know that you’re so pleased with the final result! Your recommendation means the world to us, and we truly appreciate your kind words. If you need anything else in the future, please don’t hesitate to reach out! Kind regards, Eloise@Kettell

Posted 1 month ago

“Service was brilliant, we we're not rushed or pressured into buying. When we did order, we we're talked through the process. The door was fitted and we are really pleased with it”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic 5-Star review! We’re delighted to hear that you felt supported throughout the process and appreciated our unpressured approach. It’s wonderful that you’re pleased with your new door! Your kind words truly motivate our team to keep up the good work. If you have any questions or need anything in the future, please feel free to reach out! Best wishes, Eloise@Kettell

Posted 1 month ago

“Professional from first contact to post install support, the whole team at Kettell are so helpful and friendly nothing is too much bother for them. The quality of the door is amazing we are so happy with our choice of using Kettles.”

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Posted 1 month ago

Thank you so much for your fantastic 5-Star review! We’re absolutely thrilled to hear that you found our team professional and friendly at every step of your journey. It’s wonderful to know that you’re happy with the quality of your door! Your kind words will surely inspire our team to continue delivering exceptional service. If you ever need assistance or have any questions in the future, please don’t hesitate to get in touch! Best wishes, Eloise@Kettell

Posted 1 month ago

“Amazing service from start to finish. The door is being admired by all and I wouldn’t hesitate to use them again.”

Kettell Doors & Windows 5 star review on 30th January 2025

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Posted 1 month ago

Thank you so much for your amazing 5-Star review! We're delighted to hear that you had a fantastic experience from start to finish. It's wonderful to know that your new door is receiving so much admiration! I will pass your kind works onto the team 😊 If you ever need anything in the future or have any questions, please don’t hesitate to contact us! Best regards, Eloise@Kettell

Posted 1 month ago

Kettell Doors & Windows is rated 4.9 based on 657 reviews