Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 626 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 626 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 4th January 2025

D Wright

Kettell Doors & Windows 5 star review on 2nd January 2025

H Manton

Kettell Doors & Windows 5 star review on 18th December 2024

R Oakley

725

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We’re so glad we chose Kettell! The website, which lets you design your own door and see how it looks on your house, the beautiful showroom, and entire team have been fantastic. When we visited the showroom to look at doors, our children were kept happily entertained, and Lisa and James were incredibly friendly, knowledgeable, and helpful with their advice. Communication throughout the process was excellent, and we didn’t have to wait long for our new front door. The fitter, Phil, was very friendly and did an outstanding job & was very tidy. The door was installed on the scheduled day without any rush, as we were allocated a whole day for the door to be fitted which really shows how excellent this company is. After just a week, we can already tell it’s of excellent quality—it looks amazing and has made a huge difference. There’s no draft at all, and it’s far more soundproof than our previous door. We absolutely love it! A huge thank you to everyone involved.”

Kettell Doors & Windows 5 star review on 23rd December 2024

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Posted 3 weeks ago

Thank you so much for your amazing 5-star review! We’re absolutely delighted to hear that your experience with Kettell was so positive! We're especially pleased you noticed the quality of both our products and service, from communication to the fitting process. Phil will be thrilled to hear your kind words about his work! Your satisfaction truly motivates our team, and we're so glad that your new front door has made such a difference in your home. If you need anything else or have any further questions, please don't hesitate to get in touch. Best wishes, Eloise@Kettell

Posted 1 week ago

“Reasonable price, excellent service, particularly from the fitter Jack”

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Posted 1 day ago

“The double glazing showroom was exactly what you need to see the available options and the staff (Ben) was very helpful to talk through what was possible. The window fitters were very professional, clean in their working practice, and exactly what you would want in a fitting process and company. We are very happy with the finished product. We would have given 10/10 if there hadn't been an issue with delivery of some of the order from the supplier which was resolved as soon as it was noticed.”

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Posted 1 week ago

“Hi I am widow of just three months and I just want to say how wonderful Kettell company is after 4 years of having our doors fitted I had a problem with one of them and being it was over Xmas I thought I would have to wait to the new year but no they were very good and sorted it out even though it was after 6 0 clock at night.Very satisfied customer and would recommend to any one.”

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Posted 2 weeks ago

Thank you Lesley, we didn't like to think of you worried over Christmas. Happy New Year to you, John & Lisa Kettell

Posted 1 week ago

“We needed to replace on old wooden window that was rotting away. After a good experience with Kettell to change our front door, we got in touch to get a quote. Great communication and they tried to fit us in as soon as possible as per our wishes. If there was any issues or changes in the day of installation, we were kept informed. Thank you”

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Posted 3 weeks ago

Thank you so much for your wonderful review! We’re thrilled to hear that you had another positive experience with Kettell. Great communication and keeping our customers informed are so important to us, and we're glad that we could accommodate your wishes for the installation. Your satisfaction is our priority, and we appreciate your trust in us. If you need anything else in the future, please reach out. Best wishes, Eloise@Kettell

Posted 1 week ago

“We approached several window and door companies in the Leicester/Northants area when looking to get new (modern) sash windows and a composite door and frame. The people at Kettell were the most professional, knowledgable and inspired confidence. The workmanship and attention to detail was excellent. 5 stars- very highly recommended.”

Kettell Doors & Windows 5 star review on 17th December 2024

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Posted 4 weeks ago

Thank you so much for your outstanding 5-star review, Rich! We’re delighted to hear that you found our team to be professional and knowledgeable. It's fantastic that our attention to detail and workmanship resonated with you during your experience. Your confidence in us means the world, and we truly appreciate your high recommendation. If there's anything more we can assist you with in the future, don't hesitate to reach out. Best regards, Eloise@Kettell

Posted 4 weeks ago

“Really pleased with our new back door, we chose Kettell as we had a new front door fitted last year, excellent quality and workmanship, we liked the fcat that the re installation survey was conducted by Andy who actually fitted the door, fully recommend Kettell.”

Kettell Doors & Windows 5 star review on 13th December 2024

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Posted 1 month ago

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you're pleased with your new back door, and it means a lot to us that you chose Kettell again after your front door installation. Andy is indeed a valuable part of our team, and it’s great to know that his involvement in the survey process added to your experience. We truly appreciate your recommendation and look forward to assisting you again in the future! Best wishes, Eloise@Kettell

Posted 1 month ago

“We recently had Kettell install a new Comp door for us. We were really pleased with the friendly customer service and the quality of product and installation. It was a smooth process and we would definitely recommend them.”

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Posted 1 month ago

Thank you so much for your wonderful 5-star review! We’re so pleased to hear that you enjoyed the friendly customer service and that you’re happy with the quality of the Comp door and installation. It’s always our aim to provide a smooth process for our customers, and it’s great to know we met that expectation. If you ever need anything else, please feel free to reach out. Best wishes, Eloise@Kettell

Posted 1 month ago

“This company have been excellent from the very beginning. We were walked through various scenarios, style, colour, glass etc., we did have an idea of what we wanted, but this initial conversation was invaluable. This attention to detail carried on throughout to the final installation. We could not have been happier.”

Kettell Doors & Windows 5 star review on 11th December 2024

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Posted 1 month ago

Thank you so much for your amazing 5-star review! We’re absolutely delighted to hear that you found our guidance helpful in navigating through the various options for your door. It’s wonderful to know that our attention to detail made a positive impact throughout the process all the way to installation. If you ever need anything else, please feel free to reach out. Kind regards, Eloise@Kettell

Posted 1 month ago

“From start to finish the service has been excellent. James in the showroom was really good and helpful in helping us decide on our new front door and fittings. The Surveyor who visited the property (sorry can’t remember your name) who advised us cills etc to Jo in accounts. All a credit to the company. On top of that the door is beautiful so we are very pleased and will be using again when we replace the windows.”

Kettell Doors & Windows 5 star review on 10th December 2024

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Posted 1 month ago

Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had such an excellent experience from start to finish. It’s fantastic to know that James was helpful in guiding you through the selection process and that our team, including the surveyor and Jo in accounts, provided valuable support along the way. Your compliments mean a lot to us! We’re thrilled that you love your new front door and we can’t wait to assist you with your window replacement in the future. Best regards, Eloise@Kettell

Posted 1 month ago

“Excellent service from start to finish with quality products and staff, very pleased”

Kettell Doors & Windows 5 star review on 3rd December 2024

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Posted 1 month ago

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had an excellent experience with our service from start to finish. It’s wonderful to know that you are pleased with both our products and the support provided by our staff. Your satisfaction means everything to us, and we look forward to working with you again in the future! Best regards, Eloise@Kettell

Posted 1 month ago

“Excellent comms, and the finished product is superb.”

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Posted 1 month ago

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you were pleased with our communication and that the finished product met your expectations. If you ever need anything in the future, please don’t hesitate to reach out. Best regards, Eloise@Kettell

Posted 1 month ago

“From the first enquiry to the final fitting, a very professional service. The fitting team did an excellent job and the "finished article" looks great. Good communication throughout.”

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Posted 1 month ago

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had such a positive experience with our team from start to finish. It’s wonderful to know that the fitting team did an excellent job and that you are pleased with the final result. Good communication is key for us, and we’re glad you found this part of our service commendable. Thank you for choosing Kettell and we look forward to helping you with any future projects! Best regards, Eloise@Kettell

Posted 1 month ago

“Absolutely brilliant! We couldn't be happier with our new front door and the service we have received from Lisa, John, Andy and Jo. So friendly and professional and the quality of our new door and the really high standard of the fit (perfectly finished and so clean and tidy) is just perfect. We weren't sure what we wanted exactly and Lisa and John spent so much time with us in the showroom, talking through all of our options (even after they were meant to be closed!). There were no pushy sales at all (phew - a number of other companies we saw were), in fact, they wanted us to take our time and help us make the right choice for us, our budget and our house. Andy fitted the door for us and he was brilliant, he has finished it to an incredibly high standard and is very friendly and skilled. We really can't thank the team enough and are so happy we chose Kettell Windows, a local company, for our door - from choosing the right one for us through to the fit and finish. We can't recommend them highly enough and will absolutely be back when we need more work on the house. Thank you so much! Highly recommended”

Kettell Doors & Windows 5 star review on 27th November 2024

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Posted 1 month ago

Thank you so much for your incredible 5-star review! We're absolutely delighted to hear how happy you are with your new front door and the service from our team! It’s great to know that Lisa, John, and Andy made your experience enjoyable and that you felt no pressure at all. Your satisfaction is our top priority, and we always aim to help our customers make the best choices for their homes. We truly appreciate your kind words about the quality of the installation and the fit. We’re so glad you chose Kettell and we look forward to assisting you with any future projects! Thank you again for your glowing recommendation! Best wishes, Eloise@Kettell

Posted 1 month ago

“We love our new kitchen window. The product is excellent as was the efficient and courteous manner of Jack the fitter. Everything left tidy and clean. No hesitation in recommending Kettell for a splendid installation.”

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Posted 1 month ago

Thank you so much for your amazing 5-star review! We’re absolutely delighted to hear that you love your new kitchen window! I will pass on the kind words to Jack😊. Thank you for recommending Kettell! If you ever need anything in the future, please don’t hesitate to reach out. Kind regards, Eloise@Kettell

Posted 1 month ago

“Excellent service from start to finish. Fitters were were very clean and tidy and nothin was to much trouble. Price was very competitive. We have used Kettell Windows before to replace or doors and will use again next spring when we complete our windows.”

Kettell Doors & Windows 5 star review on 24th November 2024

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Posted 1 month ago

Thank you so much for your outstanding 5-star review, Alan! We're thrilled to hear that you had excellent service from start to finish and that our fitters left everything clean and tidy. Your trust in Kettell means a lot to us, and we can’t wait to assist you again next spring. Thank you once again for your kind words and support! Kind regards, Eloise@Kettell

Posted 1 month ago

“Very pleased with our beautiful composite replacement door. The fitters were courteous and professional. Cleared up on completion of the job. The door fits well and the lock is easy to use. I would definitely recommend Kettell Windows and Doors.”

Kettell Doors & Windows 5 star review on 19th November 2024

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Posted 1 month ago

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’re pleased with your composite replacement door. It’s fantastic to know that our fitters provided courteous and professional service, and that they left everything tidy upon completion. We truly appreciate your recommendation of Kettell and look forward to helping you with any future projects. Best wishes, Eloise@Kettell

Posted 1 month ago

“Excellent poroducts. Excellent and friendly assistance with advice prior to purchasing and a suiperb standard of installation. Thank you. We have already recommended Kettell to friends”

Kettell Doors & Windows 5 star review on 14th November 2024

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Posted 2 months ago

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you found our products excellent and that our friendly assistance made a difference in your purchasing decision. It's wonderful to know that the installation met your expectations as well! We truly appreciate your recommendations to friends; it means a lot to us! If you ever need anything else, please feel free to reach out. Kind regards, Eloise@Kettell

Posted 1 month ago

“Excellent advice from very friendly and knowledgeable members of staff at all levels. Work performed in very efficient and skilful way in exactly the length of time predicted. Could not be improved in any respect, before, during and afterwards.”

Kettell Doors & Windows 5 star review on 12th November 2024

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Posted 2 months ago

Thank you so much for your amazing 5-star review! We are absolutely delighted to hear that our team provided you with excellent advice. It’s our goal to deliver a seamless experience from start to finish, and your feedback confirms that we hit the mark! If you need anything else in the future or have further questions, don’t hesitate to reach out. We truly appreciate your support! Kind regards, Eloise@Kettell

Posted 1 month ago

“Great communication Great quality windows Superb fitters Highly recommend”

Kettell Doors & Windows 5 star review on 30th October 2024

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Posted 2 months ago

Thank you so much for your fantastic 5-star review! It’s wonderful to know that our fitters made a good impression as well. Your recommendation means a lot to us! If you need anything else, feel free to reach out anytime. Kind regards, Eloise@Kettell

Posted 1 month ago

Kettell Doors & Windows is rated 4.9 based on 626 reviews