Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 609 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 609 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 30th October 2024

682

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with my new door, I have had a good experience from start to finish with Kettell everyone was very friendly and efficient. I would recommend the company to anyone.”

Kettell Doors & Windows 5 star review on 2nd October 2024

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Posted 1 month ago

Thank you so much for your amazing 5-star review! We’re absolutely delighted to hear that you had a fantastic experience with Kettell from start to finish. Your kind words about our friendly and efficient team truly mean a lot to us. We always strive to provide the best service possible, and it’s wonderful to know we met your expectations. Thank you for recommending us – we really appreciate it! If you ever need anything in the future, please don’t hesitate to reach out. Kind regards, Eloise@Kettell

Posted 3 weeks ago

“Excellent poroducts. Excellent and friendly assistance with advice prior to purchasing and a suiperb standard of installation. Thank you. We have already recommended Kettell to friends”

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Posted 1 day ago

“Excellent advice from very friendly and knowledgeable members of staff at all levels. Work performed in very efficient and skilful way in exactly the length of time predicted. Could not be improved in any respect, before, during and afterwards.”

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Posted 2 days ago

“Great communication Great quality windows Superb fitters Highly recommend”

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Posted 2 weeks ago

“We are very happy with our new front door.very friendly helpful staff from choosing to fitting our door. We will definitely use Kettel's again.”

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Posted 2 weeks ago

“Excellent service, very pleased with the workmanship & the windows installed”

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Posted 2 weeks ago

“Quality products, well made and exprtly fitted. I expected to have to get the paintbrush out afterwards but this was not the case - every bit of mess was cleared up and removed. Highly reccomended.”

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Posted 3 weeks ago

Thank you so much for your incredible 5-star review! We're absolutely delighted to hear that you are pleased with the quality of our products and the expert fitting! It’s great to know that we exceeded your expectations with both the installation and the cleanliness after work was completed. If you need any further assistance in the future, please don't hesitate to get in touch. Kind regards, Eloise@Kettell

Posted 3 weeks ago

“Kettell provided a prompt and friendly service. The door was fitted with minimul fuss (this was after we'd waited many months for a different provider to supply the door). I wish we'd gone to Kettell earlier.”

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Posted 3 weeks ago

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are thrilled to hear about your positive experience with Kettell. It's fantastic to know that our prompt and friendly service made such a difference in your door fitting process. We understand how frustrating delays can be, and we're so glad you chose to come to us. If you ever need any more assistance in the future, please don't hesitate to get in touch! Kind regards, Eloise@Kettell

Posted 3 weeks ago

“Great service, great value and great products. Very happy with my decision. The Team kept me fully informed at every step of the way, the installation process was efficient and the Installers were very tidy. Would definitely recommend”

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Posted 1 month ago

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had such a positive experience with our team at Kettell. Keeping you informed every step of the way is very important to us, and it’s great to know it made a difference in your installation process. Your shout-out to our tidy installers is greatly appreciated! It means a lot to us when our customers are satisfied with both our products and service 😊 Thank you for the recommendation! If you ever need anything else, please feel free to reach out. Kind regards, Eloise@Kettell

Posted 3 weeks ago

“From the initial quote/survey through to the installation all went smoothly, the staff were excellent and thorough. Thank you very much”

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Posted 1 month ago

Thank you so much for your wonderful 5-star review! We’re delighted to hear that your experience with us went smoothly from start to finish. Our team strives to provide excellent service and thorough installations, and it's fantastic to know that this resonated with you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Kind regards, Eloise@Kettell

Posted 3 weeks ago

“Great service during the entire process and any issues were quickly resolved. Highly satisfighed with the service and would recommend this Kettell.”

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Posted 1 month ago

Thank you so much for your stellar 5-star review! We're delighted to hear that you had a great experience with our service and that we were able to resolve any issues promptly. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. Thank you for your kind recommendation! If you ever need assistance in the future, don’t hesitate to get in touch. Kind regards, Eloise@Kettell

Posted 3 weeks ago

“Delivered and installed on time - The window looks perfect”

Kettell Doors & Windows 5 star review on 25th September 2024

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Posted 1 month ago

Thank you so much for your wonderful 5-star review! We’re delighted to hear that your window was delivered and installed on time, and that it looks perfect. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Kind regards, Eloise@Kettell

Posted 3 weeks ago

“Good service, kept updated. Fitter was polite and professional Door great quality.”

Kettell Doors & Windows 5 star review on 24th September 2024

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Posted 1 month ago

Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had a great experience with our service and that you were kept updated throughout the process. Your compliments about our fitter being polite and professional mean a lot to us and I will be sure to let them know 😊 We take pride in the quality of our products, and we’re thrilled that you’re pleased with your new door. If you need any further assistance, please don’t hesitate to reach out! Kind regards, Eloise@Kettell

Posted 3 weeks ago

“so grateful for the quality of work carried out by the team at Kettell. from the initial contact and pricing with Ben, the bookings with Jo and then the install Team it's been a pleasant and faultless experience, zero pressure from the sales side, great communication throughout and concluding with polite and careful fitters, the attention to detail has been outstanding.”

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Posted 1 month ago

Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had such a positive experience with our team at Kettell and will pass this onto the team 😊. Your kind words about our attention to detail and communication truly motivate us to maintain our high standards. We’re delighted that you felt no pressure during the process, as we aim to make our customers feel comfortable and informed. If you need anything in the future, don't hesitate to reach out! Kind regards, Eloise@Kettell

Posted 3 weeks ago

“We had a great experience buying our front door! Their expertise helped us to choose the right door and fittings. The price quoted was competitive and the delivery and installation were great. The door was fitted with minimal disturbance to the existing decor. We are very happy with the door, thanks to all at Kettell!”

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Posted 1 month ago

Thank you for your wonderful 5-star review! We’re thrilled to hear that you had a fantastic experience selecting your front door with us. It's great to know our expertise helped guide you to the right choice! If you need anything else in the future, don’t hesitate to reach out. Kind regards, Eloise@Kettell

Posted 3 weeks ago

“Great service. Turned up on correct day and at rigthe time. Both chaps very professional, he,pry and personable. Door is perfect.”

Kettell Doors & Windows 4 star review on 11th September 2024

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Posted 2 months ago

Thank you so much for your wonderful 4-star review! We’re thrilled to hear that you experienced great service from our team. It really means a lot to us to know that everything went smoothly and that you're happy with your new door. If you ever need any further assistance or have questions in the future, please feel free to reach out. We're here to help! Kind regards, Eloise@Kettell

Posted 3 weeks ago

“The product quality is excellent and the price very competitive. Every member of the team have been friendly and professional this is the second purchase using this company and I would not go anywhere else now.”

Kettell Doors & Windows 5 star review on 11th September 2024

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Posted 2 months ago

Thank you so much for your wonderful 5-star review! We are thrilled to hear that you are satisfied with the quality of our products. It’s great to know that our team's friendliness and professionalism made a lasting impression on you. We're honored to have you as a returning customer and we truly appreciate your loyalty! If you ever need assistance in the future, please don’t hesitate to reach out. Kind regards, Eloise@Kettell

Posted 3 weeks ago

“We had a few companies quote for our windows, but the customer service we received from Ben was outstanding, he was patient and really listened to what we wanted to achieve for our period property. We are so happy with the result, the fitters were really friendly and did a fantastic job. We love our windows!”

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Posted 2 months ago

Thank you so much for your incredible 5-star review! We're absolutely delighted to hear that Ben provided you with outstanding customer service and that he truly listened to your vision for your period property. It's our goal to ensure every client feels valued and understood I will pass this onto Ben😊 We're also thrilled to know that you loved the work done by our friendly fitters. It's wonderful to hear that you are so happy with the final result. If you ever need anything else, don’t hesitate to reach out! Kind regards, Eloise@Kettell

Posted 3 weeks ago

“I have always received an excellent service with kettle and will always continue to use them. The fitter Will arrived on time he is always polite and the job he does is always to the highest quality.”

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Posted 2 months ago

Thank you so much for your outstanding 5-star rating of Kettell! We truly appreciate your kind words and continuous support. I'm so please to hear that you have always received excellent service from Kettell. Your compliment about our fitter, Will, arriving on time, being polite, and delivering work of the highest quality means so much to us and we will pass this onto him 😊 Once again, thank you for your glowing review. If you ever need any further assistance, please don't hesitate to contact us! Kind regards, Eloise@Kettell

Posted 2 months ago

“Good customer service, installation good, tidy, would use again and recommend.”

Kettell Doors & Windows 5 star review on 13th August 2024

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Posted 3 months ago

Thank you so much for giving Kettell a 5-star rating! We truly appreciate your kind words. We are delighted to hear that our customer service and installation met your expectations. We take pride in ensuring a tidy and efficient installation process, and we are thrilled to know that it made a difference for you. Your satisfaction is our utmost priority, and we are grateful for your endorsement to others. Thank you once again for choosing Kettell. We look forward to serving you again in the future! Best regards, Eloise Millband

Posted 3 months ago

Kettell Doors & Windows is rated 4.9 based on 609 reviews