“Very smooth ordering and delivery process. Deal with the boys in the Glasgow store from time to time and they are very polite knowledgeable and helpful.”
“Belters boys got them for a boss price aswell got delivered proper quick nice packaging just quality
Nice one hope your buissness keeps thriving I’ll defo be getting me trabs from here now”
“The experience was great from start to finish speedy delivery no issues the only thing i would like to say is one of the trainers is uncomfortable my son says it feels like something is poking into his foot! But the service was brilliant!!”
“Very good experience with you guys as always fast delivery and good update ones on the process. I absolutely love the shoe aswell and was very lucky to get it for a steal price 🙌🏻”
“Very easy to navigate the website, paid for next day delivery got item before 1pm. Anything you need to ask the staff are always helpful. Would def use again 100% 😃”
“I have been emailing and messaging and no contact number to get my refund as I ordered and revived the wrong size in trainers.
So needing to return them.
I have been waiting and needing the refund asap as need the money back to get the trainers in the right size for my son.
It’s quite shocking that can’t get in contact with anyone and get refund.
The good part about the service is that they were delivered very quickly.. but can’t get a refund tnat quick. No returns label in the box which is really bad”
Hi Laura
Thanks for sharing your feedback we are sorry your experience did not match your expectations. We work hard to ensure customer queries are replied to in a timely manner which is usually within 24 hours but we aim for sooner.
On this occasion I know we were late coming back to you and we hold our hands up.
Please rest assured we take your review seriously and will investigate what went wrong in this instance.
Please reach out if we can be of any further help
“Was overall good and simple but what was poor was the lack of customer support when an issue can about. Only available by email which ghosted me several times. I had to write an extremely negative Google review to grab the attention of customer support. Other than that good price and what was expected.”
Thanks for sharing your feedback we are sorry your experience did not match your expectations. We work hard to ensure customer queries are replied to in a timely manner which is usually within 24 hours but we aim for sooner . Please rest assured we take your review seriously and will investigate what went wrong in this instance.
Please reach out if we can be of any further help
