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Keith Builders Reviews

4.9 Rating 953 Reviews
98 %
of reviewers recommend Keith Builders
4.9
Based on 953 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Keith Builders Reviews

About Keith Builders:

For all you trade, DIY and home improvement materials you need look nowhere else. Biggest range of stock. Partnerships with biggest brands. Friendly and helpful Staff. Competitive pricing guaranteed

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Not the first time used online ordering, but always easy and quick to place an order, The website is well organised to easily find what you want. Delivery prompt, dropped exactly where required and the drivers are always polite and helpful.
Helpful Report
Thank you, Seamus, for your 5 star rating of Keith Builders. We always really appreciate customers feedback - it's always our goal to make our online ordering process easy and quick, and we're pleased that you found our website well organised and our delivery service to your liking. Thank you for your continued business !
Very good service will definitely use them again
Helpful Report
Thank you so much for your 5 star rating of Keith Builders Alistair. We're really pleased to hear that you had a great experience. Your positive feedback about our services is highly appreciated and we`re delighted that you will use us again. Thank you for your kind words!
Easy Web process and helpful informative staff.
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Thank you for your 5-star rating of Keith Builders, John. It's great to hear that our easy online process combined with helpful and informative staff helped make your experience with us a positive one. We hope you`ll use us again in the future.
Have made a couple of orders now, couldn't always find the materials online, but a quick phone call and items were added to my order. Delivery is quick and the young man that delivered to me both times was extremely helpful and polite. Pitty it's not free delivery if ordering over £500 but the £30 delivery charge doesn't break the bank. Will definitely use again.
Helpful Report
Thank you for your 5-star rating of Keith Builders Gary. We are delighted to hear that you have had positive experiences ordering with us and that our delivery driver was polite and helpful. We are sorry that we can't offer free delivery on orders but we appreciate your honest feedback that the £30+VAT delivery charge is not too much of an expense. We look forward to serving you again in the future.
Quick from ordering online to delivery. Phoned to arrange delivery and followed instructions
Helpful Report
Thank you for giving Keith Builders a 5 star rating and we really appreciate your positive feedback. We are glad that the whole process went so smoothly for you and it is great to know that you found it so easy to arrange the delivery by following your instructions. Thank you again for your kind review.
Great service. Great price. £15 for something that if you were to buy direct from Marley would cost £150 due to minimum order value. Well done KBM!!!
Helpful Report
Thank you so much for the 5-star rating, Eric! We are so pleased that you had a great experience with Keith Builders. Your great review only reinforces our commitment to provide great service and great prices. We are especially grateful for the feedback about our affordable pricing compared to Marley's minimum order value. Thanks for being a part of our KBM family !
Excellent service and helpful staff lorry driver phoned before arrival to check address details top class will definitely use again
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At the start of a lot of improvements to our home, so we need a reliable supplier of all the materials needed. Keith Builders have provided a brilliant service being fast and efficient and also essentially great at communicating all stages, from my order going in to delivery. Great organisation.
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Thanks so much for your kind words, Ian! It is very gratifying to know you've had such a positive experience with Keith Builders Merchants. We appreciate your business, are delighted to have served you well and hope you keep choosing us for all your building needs.
Really quick delivery great quality products.
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Thank you so much for your 5-star rating of Keith Builders. We appreciate your kind words about the quick delivery and great quality products. It means a lot!
Although this was a relatively small order it was processed quickly and efficiently and dropped off at my home address on schedule. The office staff are friendly and helpful and kept me informed and the driver dropped the order off where asked. I would recommend KBM to all......5 stars all the way!!
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Thank you so much for your lovely 5 star rating Chris. We really appreciate your order and will continue to work hard to provide a great service. Thank you for the great review, it means a lot to us!
I've Used KBM in the past and had no issues at all, their website is easy to use, their prices are at least standard if not a bit cheaper,when items delivered the delivery guys are polite and helpful, can highly recommend and I know I'll be using them again when the missus has her next bout of " I've been thinking"...
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Thank you very much for your 4 star rating Scott. We greatly appreciate your loyalty and feedback. I'm glad to hear that you've used us in the past with no issue and are satisfied with our website, prices, and delivery drivers. We'll look forward to serving you again sometime
Really friendly staff, ordered online to pick up on site. Would use again 👍
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Thank you so much for the 5 star rating of Keith Builders Donna. We appreciate your kind feedback and are so glad that you had a positive experience ordering and collecting. We look forward to serving you again soon!
Kept informed and no issues
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Thank you for your 5 star rating and kind words, Graeme. We really appreciate your positive feedback.
Ordered fencing materials from the website, was a fair price and delivered to my house in a good timescale. Happy with the easy service online and follow up email Comms. Will use again
Helpful Report
Thank you so much for your 5-star rating of Keith Builders, Steven. We are so pleased to hear that your experience ordering fencing materials from our website was positive. We understand how important it is for customers to receive their purchases in a timely manner so we are glad that it was delivered to your house within the timescale stated and we are delighted that you will be using our services again in the future. Thanks again, Steven!
The product was excellent and good value for money. It was very easy to order and the delivery came quickly but what I was most impressed with was that the driver was so helpful and pleasant and placed the very large bags of stones exactly where it was most convenient for me to work with them which had been a worry for me. Excellent service and I would use again.
Helpful Report
Thank you Paula. We really appreciate your 5-star rating of Keith Builders and are thrilled to hear that you had a great experience with our product and service. We are dedicated to providing our customers with the best possible service and we are thrilled that you were satisfied with the result. We appreciate your kind words - it's always a pleasure to hear from our customers.
Great prices, excellent service, speedy delivery and fantastic products. Would highly recommend!
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Thank you so much for your 5 star rating of Keith Builders! We are delighted to hear that you have had a great online shopping experience with us - from great prices, excellent service, speedy delivery and fantastic products. We really appreciate your recommendation and would love to serve you again in the future!
Keith Builder's were professional and efficient.
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Thank you Richard for your 5 star rating for Keith Builders. We're glad you found our services professional and efficient. We are a fully independent business, love engaging with local customers and always appreciate any business placed with us.
Great service & easy collection
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Thank you Alexander, we're delighted that you are happy with the service received and look forward to seeing you again.
Ordered timber and fence posts from KBM great price and very quick delivery,kept up to date with delivery and the guy that delivered the stuff very helpful. Would definitely recommend KBM for building materials.
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Thank you Paul for your 5 star rating of Keith Builders. We appreciate your business and are glad to hear that we provided you with great prices, quick delivery, and a helpful delivery guy. We truly appreciate your recommendation and look forward to working with you in the future. Thank you again!
i found you to be helpful, informed and did what you said you would do. It is a pleasure ito do business with you. The only fault i could find was some difficulty with the search part of the website as it rejected most of my descriptions.
Helpful Report
Thank you so much for the wonderful 5-star rating and kind words! It was a pleasure to do business with you, and we are glad you found us to be helpful and informed. We apologize for any difficulty you experienced with the website; we strive to make our website as user-friendly as possible. Thank you again for your kind words!
Keith Builders is rated 4.9 based on 953 reviews