Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.81

4.8 Rating 549 Reviews

95 %

of reviewers recommend Kathryns

4.8

Based on 549 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kathryns 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

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“Great customer service and communication”

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Posted 2 years ago

“Overall great just I didn’t receive my order yet which was supposed to be delivered last Friday so am not sure why it’s so delayed and that’s so important for me since am travelling soon and wanted to have it with me and thanks Jo”

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Posted 2 years ago

“The girls at Kathryn's are lovely do polite and helpful and so willing to help really pleased with my purchase and will definitely shop there again as their prices are great”

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Posted 2 years ago

“Fab clothes and always happy with my purchases x”

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Posted 2 years ago

“Greetings , Thank you for you , but I need shippment details i didn’t receive any emails about it. Thank you for your help”

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Posted 2 years ago

Morning Our system sent you the tracking info on the 15th March when the order was dispatched I have also just sent you a seperate email, if its not received plese check your junk mail incase it has gone in there. could I also ask if you would revise your review star rating please as the order was fulfilled

Posted 2 years ago

“Nice shop but they are not clear on custom charges to the mainland of Europe with the result that I had to pay €107 for custom charges on a order of £226. Not a great experience and delivery is slow. Won’t shop here again.”

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Posted 2 years ago

Hi I am sorry you feel you didnt have a great experience We do state in our delivery terms that customs charges are handled by the customer, this is something out of our control, since leaving EU any shipments leaving the country would be liable to your local customs and duty charges. Do to each country having its own customs tarriff we would be unable to provide any guidance on what the expected charges would be sorry.

Posted 2 years ago

“Well done!!! Very good interaction with customer!!! I'm very happy,quality 100%!”

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Posted 2 years ago

“Very pleased with all items, fast delivery”

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Posted 2 years ago

“Quick delivery well packaged”

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Posted 2 years ago

“Happy with the service provided”

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Posted 2 years ago

Hi Paul When you placed this order, you chose free click and collect from the store. Your goods were ready the following day after you made your order and a email was sent advising there ready to collect. Could we please ask that you revise your review please

Posted 2 years ago

“Fast delivery,”

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Posted 2 years ago

“Fast delivery, perfect fit. One of our fave shops”

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Posted 2 years ago

“Gorgeous items received for my Grandson and Daughter and quick delivery to thank you.”

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Posted 2 years ago

“I Have shopped in Kathryn's for over 20years for my own children and now for my grandaugter they always have the lastest designer fashions in,lovely and helpful staff especially Simon who both myself and my daughter in law contact when we have made a mistake with our online ordering,nothing is ever a problem for him. Love Love love this shop and always will.”

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Posted 2 years ago

“Amazing customer service !! Everytime I have made a purchase I have had no problems at all quick delivery and the staff are brilliant.”

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Posted 3 years ago

“Always happy to answer any questions”

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Posted 3 years ago

“Gorgeous little outfit, arrived quickly & the cheapest I found it anywhere”

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Posted 3 years ago

“Lovely staff so welcoming an helpful xx”

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Posted 3 years ago

“Arrived on time was smaller than the size I wanted but it fitted my other younger grandson? so happy with everything 😁”

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Posted 3 years ago

“Helpful and great prices thanks”

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Posted 3 years ago

Kathryns is rated 4.8 based on 549 reviews