Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.81

4.8 Rating 544 Reviews

95 %

of reviewers recommend Kathryns

4.8

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“First purchase from here, delivered very fast and all items sent. Good online shop IMO”

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Posted 1 year ago

“Clothes was fab so happy with them thank you”

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Posted 1 year ago

“I still not received my order no 10 days i was expecting my item for eid please change your sending methods company”

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Posted 1 year ago

Hi Basma As per tel call, all our international delivery's have a time frame of up to 14 days for delivery and unfortunately this order was only placed a week ago using our standard delivery service. We do offer DHL express which is a extra cost but generally gets packages around the world within a few days We have done all we can to chase this parcel but as its still in transit we have to wait for your customs office to process the parcel so it can be delivered to you.

Posted 1 year ago

“I received one of the pieces in a different size than what I ordered.”

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Posted 1 year ago

Hi We are sorry to hear this, we wanted to reach out to you to get this resolved but you have not left any details, if you can email us please team@kathrynsonline.co.uk and we will get this resolved asap

Posted 1 year ago

“Simon and the Kathryn’s team have always gone out of their way to deliver great customer service.”

Kathryns 5 star review on 23rd March 2023

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Posted 1 year ago

“I received incorrect order and wrong size”

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Posted 1 year ago

Hi Rajae You placed a order on next day urgent delivery and we tryed to contact you but there was no answer on email or phone. We sent you alternatives you may like with a note apologising and offering free return.

Posted 1 year ago

“Great service. For preorders they keep you up to date. Fabulous options for payment especially when you can also apply to preorders.”

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Posted 1 year ago

“Terrific style for fun-loving children. Excellent value for top of the range quality.”

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Posted 1 year ago

“Very quick postage!”

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Posted 1 year ago

“Excellent customer service Quality clothing beautifully packaged”

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Posted 1 year ago

“Lovely Boss clothing arrived in quick time easy to order would recommend and buy from Kathryn’s again. Thank you”

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Posted 1 year ago

“Thank you for your service :)”

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Posted 1 year ago

“The oilily coat is nice, but took a month to be delivered, and then I had to pay 40€ extra in customs”

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Posted 1 year ago

Hi Were sorry about the delay, your coat was shipped the day after you placed the order however due to a cyber attack on Royal Mail, all outbound international parcels were delayed, this effected all UK companys. With regards to the customs, we do not have any control over each countrys customs rates, we do state this on our website.

Posted 1 year ago

“Extremely easy ordering , prompt response on any queries and fast delivery . Excellent all round”

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Posted 1 year ago

“Fantastic service and delivery. Thank you”

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Posted 1 year ago

“Amazing service everytime. I always get a very personal shopping experience. I”

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Posted 1 year ago

“Excellent and reliable service. Very pleased with quality of goods purchased.”

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Posted 1 year ago

“Delighted with this T-shirt”

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Posted 1 year ago

“Excellent customer service”

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Posted 1 year ago

Kathryns is rated 4.8 based on 544 reviews