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Kathryns Reviews

4.8 Rating 540 Reviews
95 %
of reviewers recommend Kathryns
4.8
Based on 540 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Kathryns Reviews
I received incorrect order and wrong size
Helpful Report
Posted 1 year ago
Hi Rajae You placed a order on next day urgent delivery and we tryed to contact you but there was no answer on email or phone. We sent you alternatives you may like with a note apologising and offering free return.
Posted 1 year ago
Great service. For preorders they keep you up to date. Fabulous options for payment especially when you can also apply to preorders.
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Posted 1 year ago
Terrific style for fun-loving children. Excellent value for top of the range quality.
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Posted 1 year ago
Very quick postage!
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Posted 1 year ago
Excellent customer service Quality clothing beautifully packaged
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Posted 1 year ago
Lovely Boss clothing arrived in quick time easy to order would recommend and buy from Kathryn’s again. Thank you
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Posted 1 year ago
Thank you for your service :)
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Posted 1 year ago
The oilily coat is nice, but took a month to be delivered, and then I had to pay 40€ extra in customs
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Posted 1 year ago
Hi Were sorry about the delay, your coat was shipped the day after you placed the order however due to a cyber attack on Royal Mail, all outbound international parcels were delayed, this effected all UK companys. With regards to the customs, we do not have any control over each countrys customs rates, we do state this on our website.
Posted 1 year ago
Extremely easy ordering , prompt response on any queries and fast delivery . Excellent all round
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Posted 1 year ago
Fantastic service and delivery. Thank you
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Posted 1 year ago
Amazing service everytime. I always get a very personal shopping experience. I
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Posted 1 year ago
Excellent and reliable service. Very pleased with quality of goods purchased.
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Posted 1 year ago
Delighted with this T-shirt
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Posted 1 year ago
Excellent customer service
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Posted 1 year ago
Loved the item
Kathryns 5 star review on 14th February 2023
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Posted 1 year ago
Fast delivery
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Posted 1 year ago
Order received was damaged/faulty but Simon was super helpful and very apologetic. Good customer service!
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Posted 1 year ago
I didn’t get my order until now.. I ordered before 2 week and 3 days .. I don’t know where is my order
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Posted 1 year ago
Hi there was a cyber attack on Royal Mail international service which effected all mail leaving the country, your parcel had already left us when this happened, we did email all customers but this as out of our control I am sorry.
Posted 1 year ago
Finding this very easy to use
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Posted 1 year ago
Kathryns is rated 4.8 based on 540 reviews