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Kathryns Reviews

4.8 Rating 545 Reviews
94 %
of reviewers recommend Kathryns
4.8
Based on 545 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Kathryns Reviews
Honestly my favourite shop. I just wish I lived closer to Liverpool!
Helpful Report
Posted 4 years ago
I still havent received my order, it is bloked at customs in Belgium already for 5 days. I dont think I will order again know there is the Brexit.
Helpful Report
Posted 4 years ago
Hi Isabelle Unfortantly we have no control over the clearance time for customs especially since Brexit. If you drop our team a email team@kathrynsonline.co.uk so we can confirm your details then we can try and get an update from the courier.
Posted 4 years ago
Hi Isabelle I have checked the status of your parcel and also dropped you an email. Your parcel was held by customs hence the few days delay however it is showing as now delivered ( 11 days after the order was placed ) If you have any further issues please drop us a email or call
Posted 3 years ago
Amazing shop and such friendly staff
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Posted 4 years ago
Great clothes great service
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Posted 4 years ago
Great selection of clothes and quick delivery everytime.
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Posted 4 years ago
Kathryns is rated 4.8 based on 545 reviews