Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.81

4.8 Rating 544 Reviews

95 %

of reviewers recommend Kathryns

4.8

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best customer service ever!! So helpful and attentive. Every purchase always perfect and shipped very quickly.”

Helpful Report

Posted 2 years ago

“Great service as always”

Helpful Report

Posted 2 years ago

“Quick to order and was sent quickly very pleased”

Helpful Report

Posted 2 years ago

“Ich warte immer noch auf die Ware !”

Helpful Report

Posted 2 years ago

Hi your order was placed 7 days ago and we do advise that standard international shipping takes 7-14 days to arrive due to customs clearence. I can see its left customs in your country so should be with you in the next day or two.

Posted 2 years ago

“Stuff I ordered was ready to pick up the next day. Lots of high quality clothing to choose from.”

Helpful Report

Posted 2 years ago

“Excellent delivery and tracking service”

Helpful Report

Posted 2 years ago

“Good communication about order. Good quality garments”

Helpful Report

Posted 2 years ago

“Amazing customer service will shop again definitely! X”

Helpful Report

Posted 2 years ago

“So happy with my pushchair! Lovely friendly service from Simon 5star. Quick delivery, have bought from in the past and will buy from Kathryns again in future.”

Helpful Report

Posted 2 years ago

“What a great team Kathryn’s have nothing is too much trouble. Simon who looks after online support and customer service is an asset to the team, thank you for all your help, Dawn”

Kathryns 5 star review on 18th April 2022

Helpful Report

Posted 2 years ago

Oh Dawn doesnt she look adorable, always a pleasure looking after you and your lovely family we look forwards to seeing you soon

Posted 2 years ago

“I needed to swap my daughter outfit and the women in the shop where more than happy to help me went above and beyond with my budge and my sizes for my little girl”

Helpful Report

Posted 2 years ago

thanks annie, we will pass on your feedback to the store and we look forwards to seeing you soon

Posted 2 years ago

“make up with all my items”

Helpful Report

Posted 2 years ago

“So helpful. Rang and spoke to a man regarding sizes and he really went out of his way to help. Amazing customer service. Would 100% recommend.”

Helpful Report

Posted 2 years ago

Hi Carla thanks for the lovely review, we will pass on your feedback to simon who you dealt with

Posted 2 years ago

“Brilliant service very happy with my orders every time. Staff very friendly and always helpful. Thank you again”

Helpful Report

Posted 2 years ago

“-items showed as available and then after ordering and processing we received an email that the item not in stock. - many time pricing error after making the payment and excuses like the showed price was a mistake !!! - no offers nor discount provided despite these errors”

Helpful Report

Posted 2 years ago

Hi Noura You are correct that the skirt you ordered was incorrectly priced but as per the terms of the website, we do reserve the right to cancel an order if an error has been made. We did offer you the skirt with over 70% off the RRP price but you declined it so therefore we issued a refund as you requested. This does look like a genuine human inputting error and I apologise for any inconvenience caused

Posted 2 years ago

“super shopand people. prompt despatch. more to the point returns are dealt with and refunded as promptly . nice personal touches.”

Helpful Report

Posted 2 years ago

“Great customer service and communication”

Helpful Report

Posted 2 years ago

“Overall great just I didn’t receive my order yet which was supposed to be delivered last Friday so am not sure why it’s so delayed and that’s so important for me since am travelling soon and wanted to have it with me and thanks Jo”

Helpful Report

Posted 2 years ago

“The girls at Kathryn's are lovely do polite and helpful and so willing to help really pleased with my purchase and will definitely shop there again as their prices are great”

Helpful Report

Posted 2 years ago

“Fab clothes and always happy with my purchases x”

Helpful Report

Posted 2 years ago

Kathryns is rated 4.8 based on 544 reviews