Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.81

4.8 Rating 544 Reviews

95 %

of reviewers recommend Kathryns

4.8

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well packaged and speedy delivery, will certainly use Kathryn’s again”

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Posted 9 months ago

thanks for taking the time to leave a review x

Posted 9 months ago

“Perfect! Faultless purchase, product and delivery. Very easy process and delighted with the item.”

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Posted 9 months ago

thanks for taking the time to leave a review x

Posted 9 months ago

“Absolutely amazing customer service really went out of there way to change size on my granddaughters jacket couldn’t recommend them enough”

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Posted 10 months ago

“Brilliant service , lovely staff and fabulous quality garments !”

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Posted 10 months ago

Thanks for leaving lovely feedback, we hope to see you soon

Posted 10 months ago

“Great choice of clothing for special occasions and very helpful staff”

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Posted 10 months ago

Thanks for leaving lovely feedback, we hope to see you soon

Posted 10 months ago

“Still awaiting one item even though delivery date has passed. Product that arrived was very small. Size Gide said 2/3 years,when arrived it was only 2 years and extremely small even for a two year old.”

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Posted 10 months ago

Hi Paula Thanks for leaving a review, I am sorry we only got 1 star from you In answer to your querys, Your order was placed late on Thursday night so it was shipped Friday and delivered on the Tuesday which is within our delivery time scales. The shorts you ordered are a 2Y as you ordered, we understand sometimes designer goods can come up big or small and therefore offer our customers a 14 days return period, so if you wish to return them for a refund you are more than welcome.

Posted 10 months ago

“Amazing customer service, highly recommend five star 🌟 they have the most amazing stock too wouldn’t go anywhere else for my designer clothes”

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Posted 10 months ago

Thanks for leaving lovely feedback, we hope to see you soon

Posted 10 months ago

“I’ve shopped with you before and the service has been very good, but I ordered two items for my friends fourth birthday, ordered them in advance and for some reason they arrived three weeks after his birthday, so I was disappointed but embarrassed in front of everyone else handing out their presents.”

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Posted 10 months ago

Hi Gary Unfortunately the item you ordered was a preorder item which means it gets dispatched as soon as it arrives from the supplier. Any items marked on the site as preorder means there no in yet but you can pre order your sizes ike alot of our customers do. I am sorry for any misunderstanding

Posted 10 months ago

“Gorgeous clothes fast efficient service.”

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Posted 10 months ago

Thanks for the lovely review, we look forwards to seeing you soon

Posted 10 months ago

“Been shopping at Kathryn's for more than 30 years. Quality products, quality service. Will always be my go to for my grandkids clothes as it was for my daughter..”

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Posted 10 months ago

Thanks for the lovely review, we look forwards to seeing you soon

Posted 10 months ago

“👍👍👍👍👍👍👍👍👍👍👍👍👍”

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Posted 11 months ago

Thanks for the lovely review, we look forwards to seeing you soon

Posted 10 months ago

“Bought the most beautiful dress for my niece. Unfortunately when it arrived it was slightly too tight across the chest. I returned same and the day they received it they issued a refund. I will definitely purchase from them again.”

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Posted 11 months ago

Thanks for the lovely review, we look forwards to seeing you soon

Posted 10 months ago

“Very speedy delivery and always seem to have almost sizes I was looking for at good prices I would definitely recommend and will be ordering again soon”

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Posted 11 months ago

“Had quite a few bits from Kathryn’s now and all online,have to say from ordering to delivered is really fast.Always lovely packed and answer any questions promptly.Love it and would highly recommend x”

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Posted 1 year ago

Thank you for your lovely feedback we hope to see you soon x

Posted 11 months ago

“Very satisfied with my order. Affordable and fast delivery. Will be back again and again.”

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Posted 1 year ago

Thank you for your lovely feedback we hope to see you soon x

Posted 11 months ago

“Thank you. Received a bag very promptly☺️”

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Posted 1 year ago

Thank you for your lovely feedback we hope to see you soon x

Posted 11 months ago

“Been going in Kathryn’s many years gorgeous clothes an fab staff always very helpful xx”

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Posted 1 year ago

Thank you for your lovely feedback we hope to see you soon x

Posted 11 months ago

“All good online as well as in the store!”

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Posted 1 year ago

Thanks for your kind words we really appreciate

Posted 1 year ago

Thank you for your lovely feedback we hope to see you soon x

Posted 11 months ago

“This is the first time I ordered I received the order in very bad situation because they didn’t but it in cartoon box like other auxiliary website.I am very disappointed.”

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Posted 1 year ago

Hi Nuha As discussed on email we are sorry the box was damaged, this has been caused whilst it was in transit with our courier. We have already reached out as we would like to make a claim for this damage and also compensate you a little due to the issue

Posted 1 year ago

“Excellent service lovely staff 🫶”

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Posted 1 year ago

Thanks for your lovely review we really do appreciate it

Posted 1 year ago

Kathryns is rated 4.8 based on 544 reviews