Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.80

4.8 Rating 545 Reviews

94 %

of reviewers recommend Kathryns

4.8

Based on 545 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kathryns 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

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“Great prices and brilliant quality items.Delivery was also very quick,I will be definitely ordering again.”

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Posted 4 years ago

“Extremely helpful and a pleasure to deal with Very good range.A real ‘go to ‘ place.”

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Posted 4 years ago

“Timely delivery and quality products”

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Posted 4 years ago

“Purchase came in couple of days excellent”

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Posted 4 years ago

“Excellent quality and delivery I would recommend”

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Posted 4 years ago

“Can't fault this shop or the online help Ive only had problems with one puchase and this wasa fault in the brand. Kathryns dealt with the manufacturer to sort the problem out....so helpful Sales are great you can always bag a bargain x”

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Posted 4 years ago

“Superb customer service, first time i've bought from Kathryns and the team went over and above to get the coat (gorgeous!) to me on time - Thank You!!”

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Posted 4 years ago

“I find Kathryns web site very easy to do they have a very friendly staff if you need to ring them and I will be buying from them again”

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Posted 4 years ago

“Can't fault. Great product at an excellent price. Fast delivery.”

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Posted 4 years ago

“Love this place been going there for decades my own children and know my grandchildren. Oh and the girls and Simon are so helpful keep on goingxx”

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Posted 4 years ago

“I love the designs in Kathryns, I love Monnalisa brand and Kathryns always have different than other stockists in Liverpool”

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Posted 4 years ago

“The dress I bought for my daughter was beautiful with fast delivery”

Kathryns 5 star review on 8th January 2021

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Posted 4 years ago

“I would just like to say that this is the best children's shop i've ever come across the customer service is something else they go above and beyond and always look after my girls i always talk about and advise friends and family to shop here love the place and all the staff and Simon thanks so much always such a pleasure”

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Posted 4 years ago

“Very pleased with my purchase when ordered arrived quickly excellent service would order from here again”

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Posted 4 years ago

“Hi, not impressed with Kathryn's. I ordered a pair of Boss jeans for Xmas and they don't fit. As this was over the return date I was advised that I couldn't return them. In the current situation I ordered these early and presumed I could take this back”

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Posted 4 years ago

Hi Alex Thanks for taking the time to leave a review I have located your order which you placed in October Our standard returns policy is 14 days however this was extended for all orders placed from the start of December to allow for Xmas and New Year delays however orders from October would of been under the standard 14 day terms I am sorry. I am happy to discuss this further if you want to drop us a email team@kathrynsonline.co.uk

Posted 4 years ago

“Great service always gorgeous clothes”

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Posted 4 years ago

“Excellent and seamless every time Lovely unique stuff Would definitely recommend!”

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Posted 4 years ago

“Beautiful clothes and beautifully packed. My new go to shop for baby presents! Cannot wait until I have some grandchildren to shop for as orders have all been presents! WELL DONE KATHRYNS”

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Posted 4 years ago

“Excellent service from ordering on the website to it being delivered.”

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Posted 4 years ago

“I’ve ordered from Kathryns a few times now and I have never been disappointed. Fabulous service from start to finish, always received my items quickly and had great customer service x”

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Posted 4 years ago

Kathryns is rated 4.8 based on 545 reviews