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Kathryns Reviews

4.8 Rating 549 Reviews
95 %
of reviewers recommend Kathryns
4.8
Based on 549 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Kathryns Reviews
Excellent communication, personal touch, and prompt delivery. Will definitely use again!
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Posted 1 year ago
Fantastic service from kathryns was really happy with my purchases for my grandson will deffo be ordering again 😊
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Posted 2 weeks ago
Excellent service. Prompt delivery. Excellent value. Will definitely buy from there again.
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Posted 2 weeks ago
Lovely service
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Posted 2 weeks ago
Amazing service 💕
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Posted 3 weeks ago
Quick delivery 10 out of 10 for service will definitely be buying from you again
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Posted 1 month ago
Ordered a dress for a 6 year old . I would have give 5 stars but the dress had been shoved in a plastic bag so when I took it out it was all crumpled. I would have expected it to be wrapped in tissue paper. or a bag. Also I was offered 10 % off but didn't get it. I was later told it only applied to non sale items even though a sale item was in my basket when the offer was made.
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Posted 1 month ago
Lovely little shop, girls in there are fab, always going above and beyond to help.
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Posted 1 month ago
Absolutely gorgeous! I loved this shop because I hadn’t seen this set anywhere else and I really love how unique the set is 💖. My little girl didn’t want to take her coat off she loved the colours that much.
Kathryns 5 star review on 6th January 2025 Kathryns 5 star review on 6th January 2025
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Posted 1 month ago
Ordered from the website and was not disappointed on product and price
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Posted 2 months ago
Lovley staff very helpfull .
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Posted 2 months ago
Fantastic service ordered my son a Neil Barrett jacket . Top quality product highly recommend this shop and will be ordering from Kathryn’s again
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Posted 3 months ago
If I just bought a tracksuit for my grandchildren for his christmas and I was wondering if it does not fit can I return it can you let me know
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Posted 3 months ago
Great service! Good selection of clothing choices
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Posted 3 months ago
Item arrived on time & the dress was great quality
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Posted 3 months ago
Hi purchased a Billieblush coat for my granddaughter which is beautiful great. Company to buy from and iteam arrived very quickly .i will be buying again from Kathryn’s
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Posted 3 months ago
Lovely item fast shipping
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Posted 4 months ago
Excellent customer service .. I’ve bought plenty of designer clothing for my grandchildren from Kathryn’s and they’ve gone above and beyond to send them to sunny Sunderland .. would recommend 💕🩵💕🩵
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Posted 4 months ago
Very friendly efficient service and although I ordered online I rang them to check sizing and nothing was too much trouble 🌟🌟🌟🌟🌟
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Posted 4 months ago
This is my second purchase from Kathryn’s, I have been very happy with the service provided .
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Posted 4 months ago
goodmorning, sorry but we never receive the goods. can you please contact us for better discuss this situation? because we need to understand this situation. thanks for your disponibility. best regards lucia
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Posted 4 months ago
Kathryns is rated 4.8 based on 549 reviews