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kate & tom's Reviews

4.7 Rating 1,520 Reviews
96 %
of reviewers recommend kate & tom's
4.7
Based on 1,520 reviews
Customer Service
Communication Channels
Telephone, Email
Read kate & tom\'s Reviews

About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 24th October 2019
Ed
kate & tom's 5 star review on 28th April 2019
Rebecca
kate & tom's 5 star review on 4th April 2019
Chloe
kate & tom's 5 star review on 27th March 2019
Katie
kate & tom's 5 star review on 14th March 2019
Ruth
80
Anonymous
Anonymous  // 01/01/2019
Good communication and very accommodating.
Helpful Report
Posted 6 years ago
Thank you very much for your review Dominic, I am glad that you had a good booking process, I hope that you and your party had a great stay at Springfield House. Jessica, Head of Client Services.
Posted 6 years ago
Excellent communication throughout.
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Posted 6 years ago
Thank you for your review Kim, I am glad that you had a good booking process. I hope you and your party had a great stay at Elephant & Castle. Jessica, Head of Client Services.
Posted 6 years ago
Very helpful and quick to respond with answers.
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Posted 6 years ago
Thank you very much for your review, we try to answer any questions as quickly as possible. I hope you and you party had a great stay at Anfield House. Jessica, Head of Client Services
Posted 6 years ago
Helpful and efficient replies to email queries. The only issue was that the administration fee was not mentioned on the website, so this additional payment came as a bit of a surprise. I pointed this out and was advised that it would be amended for future customers, sadly I still had to pay the fee.
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Posted 6 years ago
By providing a top class property, very helpfully and courteously.
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Posted 6 years ago
Thank you very much for your review Sue, I am so glad you had a good booking experience with us. I hope you and your party had a great stay at Alcester Farmhouse. Jessica, Head of Client Services
Posted 6 years ago
Responded very quickly to every email and were always very professional and friendly. Thank you
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Posted 6 years ago
Thank you very much for your review Lisa, we try to answer any questions as quickly as we can to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at Alcester Farmhouse. Jessica, Head of Client Services
Posted 6 years ago
The whole booking process was well explained and so easy to do. The web-site was easy to navigate and any questions i had over a potential booking were answered promptly.
Helpful Report
Posted 6 years ago
Thank you very much for your review Chris, I am glad you had a good booking experience with us, we try to answer any questions as quickly as possible. I hope you and your party had a great stay at The Lindens. Jessica, Head of Client Services
Posted 6 years ago
Our communication was straight forward and the service efficient. They did give us help and advice while making the selection of the party house.
Helpful Report
Posted 6 years ago
Thank you very much for your review Laura, I am glad that you had a good booking experience with us, I hope you and your party had a great stay at The Walled Garden. Jessica, Head of Client Services
Posted 6 years ago
Returned calls within stated time , no problem at all booking weekend away , very helpful, would use again .Thankyou
Helpful Report
Posted 6 years ago
Thank you very much for your review Helen, I am glad that you had a good booking experience with us, we look forward in helping you again. I hope you and your party had a great stay at Meadowbank House. Jessica, Head of Client Services
Posted 6 years ago
Friendly and efficient service
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Posted 6 years ago
Friendly, helpful, efficient and knowledgable staff.
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Posted 6 years ago
Efficient and extremely helpful.
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Posted 6 years ago
Booking was so straight forward and easy!!
Helpful Report
Posted 6 years ago
Kate and toms dealt with things quickly and easily and made organising my sister in laws hen do a lot less stressful. Would be happy to book through them again.
Helpful Report
Posted 6 years ago
Good personal service on the phone and all documents emailed promptly.
Helpful Report
Posted 6 years ago
Efficient, friendly staff and housekeepers
Helpful Report
Posted 6 years ago
Straight forward to book through. Don’t like the additional costs for booking by credit card.
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Posted 6 years ago
Great, prompt customer experience.
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Posted 6 years ago
Thank you for your review Jayne, I am glad you had a good booking experience with us, I hope you and your party had a great stay at Park Avenue. Jessica, Head of Client Services
Posted 6 years ago
They care for family values,making a delightful experience for all ages.
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Posted 6 years ago
Thank you very much for your review Pat. I am glad you had a good experience in booking with us, I hope you and your party had a great stay at Churchill Wood. Jessica, Head of Client Services
Posted 6 years ago
I spoke with Claudie from Kate and Toms and she was very helpful in finding houses that suited our needs. I found the response was alway very quick and they were always able to help. A fantastic company that I will most definitely recommend and will be using again.
Helpful Report
Posted 6 years ago
Thank you very much for your review Georgina, I am very glad that you had a good booking experience with us, I will be sure to pass on your kind words to the team and we look forward to helping you again! I hope you and your party had a great stay at Wessex Manor. Jessica, Head of Client Services
Posted 6 years ago
kate & tom's is rated 4.7 based on 1,520 reviews