kate & tom's Reviews

Name: kate & tom's
Rating: 4.73

4.7 Rating 1,520 Reviews

96 %

of reviewers recommend kate & tom's

4.7

Based on 1,520 reviews

Customer Service
Communication Channels	Telephone, Email

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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020

Nikki

kate & tom's 5 star review on 24th October 2019

kate & tom's 5 star review on 28th April 2019

Anonymous

Anonymous // 01/01/2019

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“Simple efficient service - got what we asked for”

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Posted 6 years ago

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Thank you very much for your review Bill, I am very glad that you had a good booking process. I hope you and your party had a great stay at The Hyde. Jessica, Head of Client Services

Posted 6 years ago

“Very helpful and prompt responders to queries. Would definitely use again.”

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Posted 6 years ago

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Thank you very much for your review, I am glad that you had a good booking experience, we look forward to helping you book your next stay. I hope you and your party had a great stay at Middle Chine Manor. Jessica, Head of Client Services

Posted 6 years ago

“Any questions were always answered promptly and the information provided before the stay was very helpful.”

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Posted 6 years ago

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Thank you very much for your review Alice, we always try to answer any questions before your stay to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at Gallery House. Jessica, Head of Client Services

Posted 6 years ago

“They were very responsive and answered any questions I had quickly. No issues, and would happily book again with them. Thank you!”

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Posted 6 years ago

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Thank you very much for your review Laura, I am glad that you had a good booking process and that you had no issues. with your booking. We look forward to helping you on your next stay. I hope you and your party had a great stay at The Reach. Jessica, Head of Client Services

Posted 6 years ago

“Very easy service”

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Posted 6 years ago

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Thank you very much for your review Grace, I am glad that you had a good booking process with us. I hope that you and you and your party had a great stay at River Glaslyn House. Jessica, Head of Client Services

Posted 6 years ago

“Efficient, helpful and friendly - all that was needed.”

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Posted 6 years ago

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Thank you very much for your review, I am glad that you had a good booking experience with us and I hope you and your party had a great stay at Goodnestone Park. Jessica, Head of Client Services

Posted 6 years ago

“The whole experience was absolutely fantastic. The booking process was very easy and the staff were really helpful on the lead up to our stay. Louise couldn’t have been more helpful on our arrival, showing us around, offering advice on the area and keeping in touch to make sure everything was ok throughout our stay without being intrusive. The house itself is amazing, it’s huge but still feels homely. We had 21 adults and there was plenty of space. It is very well equipped and the photos really don’t do it justice. The gardens are vast and in the summer must be beautiful. The village is very quaint, we weren’t able to get in the Chequers as it was full so walked over fields to the White Horse at Ledston which we would also recommend. Lovely walk took about 30-45mins. You’ll need your wellies. We would highly recommend Northridge Hall.”

kate & tom's 5 star review on 7th February 2018

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Posted 6 years ago

“The team were very helpful and listened to our needs when attempting to locate a house that would suit our needs”

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Posted 6 years ago

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Thank you for your review Sabrina, I am glad that you found our services helpful. I hope that you and your party had a great stay at Middle Chine Manor. Jessica, Head of Client Services

Posted 6 years ago

“You were efficient, polite and helpful - all that we needed.”

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Posted 6 years ago

“Kate and toms where very easy to deal with would definitely use the again”

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Posted 6 years ago

“Lovely house with plenty of room. Good quality. Even better than we had hoped it would be. Would have been even better if there had been some box games. The knives were not very good. And locks on bedroom and bathroom doors.”

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Posted 6 years ago

“Loved the detail”

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Posted 6 years ago

“absolutely loved staying at the beachfront house it was amazing! such a lovely place, and such a lovely house. thanks so much”

kate & tom's 5 star review on 2nd February 2018

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Posted 6 years ago

“They always answered my queeies promptly and accurately, and were very helpful ref hot tub, which we struggled to refill last year when the pipes froze! All super organised this year.”

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Posted 6 years ago

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Thank you very much for your review, I am glad that you had a good booking experience with us this year. I hope that you and your family had a great stay at Wellacres House. Jessica, Head of Client Services

Posted 6 years ago

“Thank you Kate & Tom for being both efficient and utterly lovely in your correspondence with me about this booking. The only information I wasn't clear on was how I'd actually check in to the house, but every other detail was covered. I would definitely recommend you, and hopefully book again at some point!”

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Posted 6 years ago

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Thank you very much for your review, I am glad that you had a good booking experience with us, we will take a look into the check in information for future guests, thank you for letting us know this. We look forward to helping you on your next stay, thank you for your kind words. I hope you and your party had a great stay at Elephant & Castle. Jessica, Head of Client Services

Posted 6 years ago

“Great prompt communication. Everyone I had contact with was very friendly and helpful and the cautionary deposit was returned quickly. Would use them again.”

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Posted 6 years ago

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Thank you so much for your review Liz, I am very glad that you had a good booking process. We look forward to helping you in your next stay. I hope you and your party had a great stay at Gallery House. Jessica, Head of Client Services

Posted 6 years ago

“As above! And a very easy and helpful group to talk to.”

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Posted 6 years ago

“Friendly and knowledgable team!”

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Posted 6 years ago

“In the lead up we're always available on the phone and happy to answer questions etc and find out things from the owners if need be.”

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Posted 6 years ago

“The Kate & Tom's team are incredibly helpful, and no question is too much for them to answer. I would love to have emails in a thread, rather than separate every time, but it's honestly a very small thing compared to the great service I received.”

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Posted 6 years ago

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Thank you very much for your review Jenny, I am so glad that you received good service! I do apologise for this, we are looking into this functionality to fix this. I hope you and your party had a great stay at Pedington Manor. Jessica, Head of Client Services

Posted 6 years ago

kate & tom's is rated 4.7 based on 1,520 reviews