kate & tom's Reviews

Name: kate & tom's
Rating: 4.73

4.7 Rating 1,520 Reviews

96 %

of reviewers recommend kate & tom's

4.7

Based on 1,520 reviews

Customer Service
Communication Channels	Telephone, Email

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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020

Nikki

kate & tom's 5 star review on 24th October 2019

kate & tom's 5 star review on 28th April 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After initial problems of communication I was very happy with the service they provided and would be more than happy to rent another house with this company.”

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Posted 7 years ago

“Great, friendly service, always answered questions and emails quickly. Nothing was too much trouble.”

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Posted 7 years ago

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Thank you very much for your review Hannah. We try to answer any questions you may have quickly to ensure you have an effortless stay. I hope you and your party had a great stay at The Langtons! Jessica, Head of Client Services

Posted 7 years ago

“We had a family birthday celebration for 18. Everyone had a great time, the house was well set up to cater for all of us and the facilities, rooms, toys garden etc was perfect for the children and adults. A very relaxed house to be in as there was a choice of lounge areas to sit in. Beautiful dining room and beds were very comfortable. Definitely go again, thank you Kate and Toms.”

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Posted 7 years ago

“Very helpful and efficient, beautiful property”

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Posted 7 years ago

“Smooth transaction and helpful with queries.”

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Posted 7 years ago

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Thank you very much for your reply Nick, I will make sure I pass on your comment to the team. I hope you and your party had a great stay at The Tower House. Jessica, Head of Client Services

Posted 7 years ago

“After some error over a provisional booking Kate & Toms came through with all of their commitments.”

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Posted 7 years ago

“Kate & Tom's were great in communicating with me before the weekend. We asked them a number of questions regarding the property and they came back swiftly and with thorough answers. They also had the property for hire and a special price which was a big factor as to why we chose this place!”

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Posted 7 years ago

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Thank you very much for your review Victoria! We are happy to answer any questions guests may have to ensure a relaxing stay at your house. I hope you and your party had a great stay at Lambourn House! Jessica, Head of Client Services

Posted 7 years ago

“I thought you had a great selection of houses on your books to choose from. From initial contact with you, staff were helpful and friendly and correspondence clear and consist.”

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Posted 7 years ago

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Thank you very much for your review Lynette! We try to be as helpful as we can to ensure you have a great stay. I really hope you and your party had a good stay at Hillside House! Jessica, Head of Client Services

Posted 7 years ago

“Helpful staff, regular contact and reassurance. Good with emailing all the details and reminding when payments were due.”

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Posted 7 years ago

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Thank you very much for your reply Connie. I will make sure that I tell the team! I hope you and your party had a wonderful stay at Pedington Manor! Jessica, Head of Client Services

Posted 7 years ago

“Extremely helpful and courteous whenever I had to contact them. Information was clear and I also felt confident to check about any details without feeling I was a pain! The recommended caterers were excellent too.”

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Posted 7 years ago

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Thank you very much for your review Maria, we love to help with anything guests need to ask about, we want to make sure that you have no worries or questions so that you have a wonderful stay! I hope you and your party had a great time at Bois Mill! Jessica, Head of Client Services

Posted 7 years ago

“Excellent communication and prompt customer service”

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Posted 7 years ago

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Thank you very much for your reply! I will be sure to tell the team! I hope you and your party had an amazing stay at Elephant & Castle. Jessica, Head of Client Services

Posted 7 years ago

“Really helpful, always answered my questions”

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Posted 7 years ago

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Thank you for your review Kim. We try to answer any questions guests may have to make sure their stay is the best it can be. I hope you and your party had a great stay at Ridgeway House! Jessica, Head of Client Services

Posted 7 years ago

“Stunning house perfect location worked so well for all the family.”

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Posted 7 years ago

“They made me really happy!”

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Posted 7 years ago

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Thank you so much for your review Polly! I hope you and your party had an amazing time at Hill House and I will be sure to give your feedback back to the team! Jessica, Head of Client Services

Posted 7 years ago

“Great communication and amazing accommodation, everyhting was perfect!”

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Posted 7 years ago

“Great communication, amazing accommodation, everything was perfect!”

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Posted 7 years ago

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Thank you very much for your review Francesca! I really hope you and your party had a great stay at Birkmere Barn! Jessica, Head of Client Services

Posted 7 years ago

“Excellent accommodation and service. Great for adults and kids alike. Would highly recommend and will be coming back”

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Posted 7 years ago

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Thank you very much for your review! Oak House and Stables is an amazing property! We look forward to helping your with your next stay! Jessica, Head of Client Services

Posted 7 years ago

“Fabulous service and met expectations as far as the house we rented was concerned”

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Posted 7 years ago

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We hope you and your party had a great stay at Springfield House, Stephen. Thank you very much for your review I will be sure to tell the team your feedback! Jessica, Head of Client Services

Posted 7 years ago

“Great customer service, easy to get in touch with when i needed to ask several questions!”

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Posted 7 years ago

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Thank you so much for your review Laura! We really to be there for every guest no matter how many questions they have! We always want to make sure that you have the best stay! Jessica, Head of Client Services

Posted 7 years ago

“Excellent house and location backed up by very good customer service by Kate and Tom's. We would certainly use the company again.”

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Posted 7 years ago

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Thank you for your review Mark! We hope you and your party had a great stay at Springfield House and we look forward to helping your plan your next stay! Jessica, Head of Client Services

Posted 7 years ago

kate & tom's is rated 4.7 based on 1,520 reviews