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kate & tom's Reviews

4.7 Rating 1,520 Reviews
96 %
of reviewers recommend kate & tom's
4.7
Based on 1,520 reviews
Customer Service
Communication Channels
Telephone, Email
Read kate & tom\'s Reviews

About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 24th October 2019
Ed
kate & tom's 5 star review on 28th April 2019
Rebecca
kate & tom's 5 star review on 4th April 2019
Chloe
kate & tom's 5 star review on 27th March 2019
Katie
kate & tom's 5 star review on 14th March 2019
Ruth
80
Anonymous
Anonymous  // 01/01/2019
The whole booking process was so easy and professional. We didn't need to make to contact beyond the confirmations but I'm confident that if we had any issues we would have been looked after.
Helpful Report
Posted 5 years ago
Thank you for your kind words, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Great communication
Helpful Report
Posted 5 years ago
Thank you very much for your review Fiona, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
So easy to use and deal with. Fantastic, comprehensive information about the venue, pre arrival info and reminders for when money is due. We had a hard time deciding on which property to book as they all looked incredible!
Helpful Report
Posted 5 years ago
Thank you for your kind words Oliver, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 5 years ago
Provided the space for our family of 21 to do what they wanted.
Helpful Report
Posted 5 years ago
Thank you very much for your review, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
The team at kate & tom’s were very responsive and helpful. Lots of different advisors but all seemed to know what was going on!
Helpful Report
Posted 5 years ago
Thank you very much for your review Kayleigh, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Wonderful Grand House. Beautiful, homely, with everything you could want.
Helpful Report
Posted 5 years ago
Thank you very much for your review June, we're so pleased to hear that you were happy with the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
All staff incredibly helpful & cheerful.
Helpful Report
Posted 5 years ago
Thank you very much for your review Jean, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Very easy to book, communication friendly and quick responses. Reliable standards - when you're paying a lot for a house and entertaining a group - where you hold the party is a reflection on the host - I knew with Kate and Tom's the pictures would be accurate and a high standard would be maintained.
Helpful Report
Posted 5 years ago
Thank you for your kind words Hannah, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Second time we have used Kate and Toms and as previously great service, helpful and organised.
Helpful Report
Posted 5 years ago
Thank you very much for your review David, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 5 years ago
We felt carefree, delighted and 100% relaxed
Helpful Report
Posted 5 years ago
Thank you very much for your review Christopher, we're so pleased to hear that you had a great time! If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 5 years ago
All the booking went smoothly. Communication was good. Looking for another family holiday next year so will be contacting Kate & Tom's again.
Helpful Report
Posted 5 years ago
Thank you for your kind words Lyn, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Easy to book with no hassle and the house was clean and welcoming
Helpful Report
Posted 5 years ago
Thank you very much for your review Jane, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Left it rather late to book so really grateful to K & T for doing a trawl and finding us such an interesting and ideal holiday destination. Best of all so far was the family vote! Very friendly team, excellent communication and amazingly prompt return of our cautionary deposit. Thank you so much.
Helpful Report
Posted 5 years ago
Very helpful throughout and great website.
Helpful Report
Posted 5 years ago
Thank you for your kind words Lesley-Anne, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
It was great that you kept in touch . I appreciated the Costa card for a coffee stop & it was good to be met by Anne & shown around &the workings of the fire alarm as it did go off !!
Helpful Report
Posted 5 years ago
Thank you very much for your review Anne, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Easy to deal with, very friendly, all the info you needed about the house, excellent support from Alison and Roy and the lovely cleaning team. Would thoroughly recommend you. Opportunity for improvement? Spend a few hours thoroughly examining Hill House and suggest improvements to the owner. At nearly £7000 a week the offering needs to be quite special.
Helpful Report
Posted 5 years ago
Excellent service. Queries answered promptly and pleasant knowledgeable staff.
Helpful Report
Posted 5 years ago
Thank you very much for your review David, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Did a late booking and found what we wanted, although as said before, the property was not "luxury" as advertised.
Helpful Report
Posted 5 years ago
Very helpfull and prompt staff, no hassle and would definately use them again
Helpful Report
Posted 5 years ago
Thank you for your kind words Hariom, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Kate and Tom’s have been fantastic! The processes are extremely efficient and the service is excellent. Kate and Tom’s focus on the little details (such as a breakfast selection, a hen do guest book and wedding candle as a gift) for our stay which made us feel really special. Excellent, excellent, excellent! I couldn’t recommend enough.
Helpful Report
Posted 5 years ago
Thank you for your kind words Jordanna, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
kate & tom's is rated 4.7 based on 1,520 reviews