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kate & tom's Reviews

4.7 Rating 1,520 Reviews
96 %
of reviewers recommend kate & tom's
4.7
Based on 1,520 reviews
Customer Service
Communication Channels
Telephone, Email
Read kate & tom\'s Reviews

About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 24th October 2019
Ed
kate & tom's 5 star review on 28th April 2019
Rebecca
kate & tom's 5 star review on 4th April 2019
Chloe
kate & tom's 5 star review on 27th March 2019
Katie
kate & tom's 5 star review on 14th March 2019
Ruth
80
Anonymous
Anonymous  // 01/01/2019
Peacceful location and comfortable convenient house with everything we needed
Helpful Report
Posted 7 years ago
Great facilities, perfectly presented, lovely environment and the Jurassic coast! We invited Dorset Fine Dining to feed us on the saturday - very impressed with the quality of the food and the service offered. Really enjoyable family stay.
kate & tom's 5 star review on 26th April 2017
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Posted 7 years ago
Hi Paul - we love the picture!! Glad you all had a great time. at Holmegate House. Jessica, Head of Client Services
Posted 7 years ago
Great selection of houses and cottages with good level of detail and photos. Prompt response by email. Would definitely use you again!
Helpful Report
Posted 7 years ago
Hello Sarah, I am so happy you enjoyed your stay at Hill House! We always try to reply quickly to all emails, we look forward to helping you with your next stay! Jessica, Head of Client Services
Posted 7 years ago
Very accommodating when I asked if I could transfer one deposit over to my next booking. If I ever had any questions they were answered straight away. Very professional service from the information given to the quick responses from all staff.
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Posted 7 years ago
Hi Lauren, It was absolutely our pleasure. I am so pleased to hear how much fun you and your party had at The Hollies, it really is such a stunning property. Jessica, Head of Client Services
Posted 7 years ago
Sorry needed to add to my last comment. We had a wonderful family weekend at Holmegate House- everything was immaculate and very comfortable, especially the beds! The children enjoyed hours of fun and games in the garden and all generations were very happy. Thank you Kate and Toms - we will start saving up for our next visit.
Helpful Report
Posted 7 years ago
Hi Molly, Thanks so much for your lovely reviews. I am so thrilled to hear how much of a wonderful time you and your family had at Holmegate House and Wing, it really is the perfect house for bringing everyone together. We can't wait to help you plan your next stay! Jessica, Head of Client Services
Posted 7 years ago
Friendly and quick replies to emails etc.
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Posted 7 years ago
Good to be able to talk to people on the phone directly with questions & queries
Helpful Report
Posted 7 years ago
Hi Joy, Thanks so much for the feedback. The team here in the office are always more than happy to talk with our guests and answers any and all questions. We're all here to make sure are guests have the best possible stay. Jessica, Head of Client Services
Posted 7 years ago
Beautiful house and garden with lots of space . Very comfortable and well equipped . Large dining table so a big family can all sit down together. Safe enclosed garden for smaller children . Lovely to leave the cars and walk to beach and cafe in village . Perfect for a family celebration with all ages together. Special mention of Julie the housekeeper who made us all feel so welcome .
Helpful Report
Posted 7 years ago
Hi Sarah, Thanks for taking the time to leave a review. I am so pleased to hear how much your family enjoyed their stay at Kimmeridge Hall. I'll make sure your kind feedback is passed back to the house manager as well as the wider team here in the office. Jessica, Head of Client Services
Posted 7 years ago
Range and quality of houses and quality of communication
Helpful Report
Posted 7 years ago
Efficient friendly service. No problem too big or small to cope with. Daft questions answered always
Helpful Report
Posted 7 years ago
Morning Maggie, There's no such thing as a daft question! We're here to make sure you have the best possible stay at one of our houses and we're happy to answer any and all questions! I'll make sure your feedback is passed back to the team and I hope you all had a wonderful stay in Middle Chine Manor. Jessica, Head of Client Services
Posted 7 years ago
They responded to all our queries really quick and made the booking process really simple!
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Posted 7 years ago
Morning Rebecca, Thanks so much for leaving such a lovely review. We've tried really hard to streamline our process to make it as simple as possible for our guests and i'm so glad you felt this way. I hope you and your party had a lovely time in Duke's Pad, it's one of my favourites! Jessica, Head of Client Services
Posted 7 years ago
Pleasant surroundings, reasonable comfort and a site with lots of opportunities for various activities -- including an Easter Egg Hunt last Sunday.....We were a big crowd but the house and the cottage managed to accommodate us all.....
Helpful Report
Posted 7 years ago
Hi David, Thanks for taking the time to leave a review. I'm thrilled to hear that the property accounted for the needs of your party. I hope the easter egg hunt was a success! Jessica, Head of Client Services
Posted 7 years ago
Sorting out left items, and the communication on booking
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Posted 7 years ago
NO COMMENT
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Posted 7 years ago
Hi Sandra, Thank you for taking the time to leave a review. I hope you and your party had an enjoyable stay at The Slate Beach House! Charlotte, Client Services Coordinater
Posted 7 years ago
Very easy to deal with. Good information level. Fantastic property.
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Posted 7 years ago
Hi Victoria, Thanks for such a lovely review, i'll be sure to pass it back to the rest of my wonderful Client Services team. I hope you had a wonderful stay at Storbrook House. Jessica, Head of Client Services
Posted 7 years ago
Fantastic property in an unrivalled location
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Posted 7 years ago
Hello Ian, Thank you so much for taking the time to leave a review. I am so glad you enjoyed your stay at Dart Valley House! Jessica, Head of Client Services
Posted 7 years ago
Clear information on-line and easy booking arrangements. Contact closer to our arrival with Diana Barrell concerning bed allocation, available facilities ( towels, cots, condiments etc) was friendly and informative with prompt responses at all times and including thorough house tour on arrival.
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Posted 7 years ago
Hi Peter, Thanks so much for leaving a review, i'll be sure to pass your feedback back to Diana. Marsden Manor is such a special house and I really am thrilled to hear that you had such an enjoyable stay. Jessica, Head of Client Services
Posted 7 years ago
Great website! Good choice of properties.
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Posted 7 years ago
Hi Sarah, Thanks so much for leaving a review. We try really hard to have a good range of properties suitable for all on our website and i'm so glad this is coming through. I hope you and your party had a fabulous stay at The Grey Cabin. Jessica, Head of Client Services
Posted 7 years ago
Kate and toms were very helpful and responsive to our enquirers. We would use you again.
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Posted 7 years ago
Hi Maureen, Thank you ever so for taking the time to leave a review. I hope you and your party had a wonderful time at Webbery Barton Barn and we look forward to helping you plan your next stay. Jessica, Head of Client Services
Posted 7 years ago
Hello Maureen, Thank you so much for this review, our team are always happy to help with any questions you may have, I will pass this on to them. We look forward to helping you with your next stay. Jessica, Head of Client Services
Posted 7 years ago
All the staff were very polite and cheerful and responded quickly with any queries.
Helpful Report
Posted 7 years ago
Hi Nicki, Thanks ever so much for taking the time to leave a review, i'll be sure to pass your kind words back to the team here in the office. I hope you had a fantastic stay at Hill House!! Jessica, Head of Client Services
Posted 7 years ago
kate & tom's is rated 4.7 based on 1,520 reviews