kate & tom's Reviews

Name: kate & tom's
Rating: 4.73

4.7 Rating 1,520 Reviews

96 %

of reviewers recommend kate & tom's

4.7

Based on 1,520 reviews

Customer Service
Communication Channels	Telephone, Email

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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020

Nikki

kate & tom's 5 star review on 24th October 2019

kate & tom's 5 star review on 28th April 2019

Anonymous

Anonymous // 01/01/2019

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“Very efficient”

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Posted 7 years ago

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Thank you for your reply, I really hope that you had an amazing stay at Churchill Wood. Jessica, Head of Client Services

Posted 7 years ago

“Replied promptly to our emails efficient and very professional a delight to work with”

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Posted 7 years ago

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Thank you very much for your review Helen, we try to reply as quickly as we can to ensure you have no worries ahead of your visit. Jessica, Head of Client Services

Posted 7 years ago

“Just returned from our very own "Downton" /Jane Austen experience at fabulous Youngsbury. Can't wait to return.”

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Posted 7 years ago

“After a rocky start everyone was helpful and quick to respond”

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Posted 7 years ago

“beautiful place, every single bit of house and gardens. all immaculate. we were mostly lucky with weather. we ate dinner out each evening but next time we would stay in!”

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Posted 7 years ago

“Very helpful and the children loved their teddy bears. A lovely thoughtful touch.”

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Posted 7 years ago

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Hello Marie, thank you very much for your review! I am so happy that the children liked the teddy bears, all of us in the office did find them very sweet. I hope you and your party enjoyed your stay at Marsden Manor! Jessica, Head of Client Services

Posted 7 years ago

“Really responsive and helpful”

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Posted 7 years ago

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Thank you for your reply Ele, we try to respond as quick as we can to ensure you have no worries on the lead up to your stay. I hope you and your party enjoyed your stay at Derwentwater House. Jessica, Head of Client Services

Posted 7 years ago

“Kept in touch and got back to us quickly.”

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Posted 7 years ago

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Thank you very much for your reply Richard. We try to reply to guests as quickly as we can to ensure the booking process is as smooth as possible. Jessica, Head of Client Services

Posted 7 years ago

“Very great service! The website is smart and simple to use and the information, photos etc with all of the houses is so detailed that it makes finding a house easier than any other company I have encountered.”

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Posted 7 years ago

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Thank you very much for your review Tim. Thank you for your kind words about our website, and I hope you and your party had a great stay at Hill House!

Posted 7 years ago

“You found the right house for us.”

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Posted 7 years ago

“Everyone at Kate &a Toms always gave us excellent and friendly service. Thank you”

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Posted 7 years ago

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Thank you for your review Jane, our team make sure they are always friendly to make sure our guests feel happy during the booking process. Jessica, Head of Client Services

Posted 7 years ago

“Second time of using Kate & Toms, excellent again.”

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Posted 7 years ago

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Thank you very much for your review Mike. I hope you and your party had a great stay at Meadowbank House, and thank you very much for your kind words. Jessica, Head of Client Services

Posted 7 years ago

“Very efficient and timely. Altogether an excellent experience.”

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Posted 7 years ago

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Thank you very much for your reply Sarah. I hope you and your party had a great stay at Hill House! Jessica, Head of Client Services

Posted 7 years ago

“The team at Kate & Toms were really helpful and quick to repose to all of our questions. We'd definitely book through them again.”

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Posted 7 years ago

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Thank you very much for your review Phillipa. We try to make sure that we answer any questions guests may have to ensure you have a good stay. I hope you and your party had a good stay at Hillside House and we look forward to helping you for your next stay. Jessica, Head of Client Services

Posted 7 years ago

“Friendly and efficient staff. When the house we had booked originally fell through in January they immediately suggested other possibilities.”

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Posted 7 years ago

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Thank you very much for your review Nicole. We are very sorry that your original house had fallen through but I really do hope that you and your party had a great stay at The Tythe Barn! Jessica, Head of Client Services

Posted 7 years ago

“Kept me up to date with the booking”

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Posted 7 years ago

“From my first interaction with Kate & Tom's I found them to be highly professional, knowledgeable about the properties and happy to help with any question I had. Upon booking Elephant & Castle, the guest pack I received was really helpful to have in advance and even the smallest of things leading up to the day Kate & Tom's assisted with - great service (& if all properties are of this standard I will certainly be using again!)”

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Posted 7 years ago

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Thank you very much for your reply Kim. We are always happy to answer any questions as we want you to enjoy your stay, we send out the guest packs to ensure you know where shops and activities are so you can enjoy every minute spend in these houses rather than worrying about where you're going to get food. I hope you and your party had a great stay at Elephant & Castle! Jessica, Head of Client Services

Posted 7 years ago

“Very efficient and clear instructions all the way through”

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Posted 7 years ago

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Thank you very much for your review Peter, I hope you and your party had a great stay at Derwentwater House! Jessica, Head of Client Services

Posted 7 years ago

“Kate and Toms gave us excellent service in booking our bridal party stay at the Lindens in Dorset. From the start they provided all the information we needed and were very helpful with the deluge of questions we sent through. On the day, when we had the worst experience driving to Dorset ever, Kate and Toms excelled at helping us manage and sort out our stay with the minimum of fuss. As a groom and bride, we were over the moon at having such a great location for our wedding party to stay, and did not once have to worry about their comfort. Thank you for such great service and we cannot wait to stay with you again :) Jp and Zoya”

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Posted 7 years ago

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Thank you so much for your review Jon-Paul! We love to make sure any questions are answered before your stay to make sure there is nothing you would be worried about when you get there. I am so glad that you didn't have to worry about your wedding party, its the last thing you would want to do on your big day! We look forward to helping you plan your next stay! Jessica, Head of Client Services

Posted 7 years ago

“The website was very clear and precise. Your staff were more than helpful to assist me with any queries. Quick to come back to me and very efficient. I felt that I was in safe hands and my holiday would be a relaxing and enjoyable time. I felt that your photos of The Shed didn't do it justice. They didn't show the true vastness of the property and the swimming pool was so much bigger in reality! But all to the good. We had an amazing stay and your company were excellent in providing that!”

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Posted 7 years ago

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Thank you very much for your review Kate, I am so glad that you felt this way, I will make sure I tell the team! We really try to answer any questions as quickly as we can to ensure you do have a relaxing holiday. I am so glad that you and your party had a good stay at The Shed! Jessica, Head of Client Services

Posted 7 years ago

kate & tom's is rated 4.7 based on 1,520 reviews