kate & tom's Reviews

Name: kate & tom's
Rating: 4.73

4.7 Rating 1,520 Reviews

96 %

of reviewers recommend kate & tom's

4.7

Based on 1,520 reviews

Customer Service
Communication Channels	Telephone, Email

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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020

Nikki

kate & tom's 5 star review on 24th October 2019

kate & tom's 5 star review on 28th April 2019

Anonymous

Anonymous // 01/01/2019

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“Very responsive and helpful”

kate & tom's 5 star review on 15th June 2018

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Posted 6 years ago

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Thank you for your review Hugh, I am glad you had a good booking experience with us, we always try to answer any questions as quickly as we can to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at The Moult. Jessica, Head of Client Services

Posted 6 years ago

“The whole process was excellent .You have a brilliant web site and when I selected The Lindens the reservation arrangements were straight forward and easily met. The photos on your web site were so clear and truly represented a beautiful House.. Your agent met us as arranged and explained everything on our arrival. Thank you Derek Thomas”

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Posted 6 years ago

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Thank you so much for your review Derek, I am really glad you had a good booking experience with us. I hope you and your party had a great stay at The Lindens. Jessica, Head of Client Services

Posted 6 years ago

“Everyone at Kate & Toms has been so helpful and lovely. Louise was fab and really helpful and everyone in the contact centre from start to finish have been fantastic. I would highly recommend anyone booking through Kate & Toms.”

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Posted 6 years ago

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Thank you very much for your review Shaya, I am so glad that you have had a good booking experience with us! I hope you and your party had a great stay at Northridge Hall. Jessica, Head of Client Services

Posted 6 years ago

“I loved the way that they constantly kept in touch from beginning till the end.”

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Posted 6 years ago

“Had such a lovely weekend there. It was perfect for all our friends to get together for our annual gathering. Great location and had everything we needed. The only bad feedback I have is that the annexe we stayed in needed to be a bit cleaner as the bugs, spiders, cobwebs, moths and dead flies everywhere were not something I was expecting. We really felt it needed a bit more time spent cleaning or it hadn’t been cleaned for a while as it had been unused. Other than that, the house was perfect. Many Thanks”

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Posted 6 years ago

“We had a wonderful time at River Barn, Arundel. Kate & Tom’s were helpful and efficient and responsive to requests and emails. Also got the deposit back very quickly. Thank you.”

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Posted 6 years ago

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Thank you very much for your review Karen, I am so glad you have a lovely stay at River Barn, and that you had a good booking experience with us, we try to answer any questions as quickly as we can to ensure you have no worries on the lead up to your stay. Jessica, Head of Client Services

Posted 6 years ago

“A very efficient booking, we were kept up to date and the contact was excellent”

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Posted 6 years ago

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Thank you very much for your review Ruth, I am glad you had a good booking experience with us, and I hope you and your party had a lovely stay at Bristowe Hill. Jessica, Head of Client Services

Posted 6 years ago

“Kate and Tom's managed our booking smoothly and efficiently.”

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Posted 6 years ago

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Thank you very much for your review. I am glad that you had a good booking experience with us, I hope you and your party had a great stay at The Moult. Jessica, Head of Client Services

Posted 6 years ago

“Great communication, Easy to deal with.”

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Posted 6 years ago

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Thank you for your review Jane, I am glad that you had a good booking experience with us. I hope you and your party had a great stay at Allerford Country House. Jessica, Head of Client Services

Posted 6 years ago

“Fabulous customer service from first to last. A willingness to help and provide useful advice at every stage and with each member of the team I engaged with. A joy to work with!”

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Posted 6 years ago

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Thank you very much for your review Simon, I will pass on your kind words to the team. I hope you and your party had a lovely stay at The Coast House. Jessica, Head of Client Services

Posted 6 years ago

“Organised and efficient”

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Posted 6 years ago

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Thank you for your review, I am glad that you had a good booking experience with us. I hope you and your party had a great stay at The Grotto. Jessica, Head of Client Services

Posted 6 years ago

“Prompt response times”

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Posted 6 years ago

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Thank you for your review Louise, we always try to answer any questions as quickly as we can to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at Ferring Beach Houses. Jessica, Head of Client Services

Posted 6 years ago

“Rapid response to queries. Professional and efficient.”

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Posted 6 years ago

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Thank you very much for your review Charlotte, I am glad that you had a good booking experience with us, we always try to answer any questions as quickly as we can to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at Park Avenue. Jessica, Head of Client Services

Posted 6 years ago

“Very prompt responses. Property exceeded expectation and was even better than the pictures on the website. Very clear information provided. Very helpful and personable housekeeper who made our stay great by giving us a full tour and explaining how everything worked and was not at all fazed by some hyper-excited children.”

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Posted 6 years ago

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Thank you very much for your review Louise, I am so glad that you had a good booking experience with us. We will pass your kind words onto the housekeeper for you. I hope you and your party had a lovely stay at Northridge Hall. Jessica, Head of Client Services

Posted 6 years ago

“efficient service, prompt replies to queries by email or phone”

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Posted 6 years ago

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Thank you so much for your review Virginia, I am so glad that you have had a good booking experience with us. I hope you and your party had a great stay at Springfield House. Jessica, Head of Client Services

Posted 6 years ago

“Excellent experience all round with no problems at all. The property was exactly as described and our party of 30 had a wonderful weekend.”

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Posted 6 years ago

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Thank you so much for your review Jane, I am so glad that you have had no problems at all with your booking and stay. I am glad that your party had a wonderful weekend. Jessica, Head of Client Services

Posted 6 years ago

“Very efficient admin team. Also a lovely welcome pack, much more generous than expected.”

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Posted 6 years ago

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Thank you so much for your review, I am so glad that you had a good booking experience with us and that you enjoyed the welcome pack. I hope you and your party had a great stay at Webbery Barton Barn. Jessica, Head of Client Services

Posted 6 years ago

“Great website that was easy to navigate and contained all the info needed including prices (very frustrating when you have to request prices!) and equally painless booking process.”

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Posted 6 years ago

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Thank you very much for your review Carla, I am so glad that you had a good booking experience with us and liked that we have all pricing on our website. I hope you and your party had a great stay at Webbery Barton Barn. Jessica, Head of Client Services

Posted 6 years ago

“efficient and professional. timely and always available. definitely recommend.”

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Posted 6 years ago

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Thank you very much for your review Robert, I am glad you had a good booking experience with us, I hope you and your party had a great stay at Anfield House. Jessica, Head of Client Services

Posted 6 years ago

“Excellent communication and answered all our questions before we arrived at the property”

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Posted 6 years ago

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Thank you very much for your review Neil, we always try to answer any questions as quickly as we can to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at The Grange. Jessica, Head of Client Services

Posted 6 years ago

kate & tom's is rated 4.7 based on 1,520 reviews