kate & tom's Reviews

Name: kate & tom's
Rating: 4.73

4.7 Rating 1,520 Reviews

96 %

of reviewers recommend kate & tom's

4.7

Based on 1,520 reviews

Customer Service
Communication Channels	Telephone, Email

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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020

Nikki

kate & tom's 5 star review on 24th October 2019

kate & tom's 5 star review on 28th April 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't fault their service organisation and communication excellent both via email and telephone answered every silly question I had. Would highly recommend their site”

kate & tom's 5 star review on 19th October 2017

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Posted 7 years ago

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Thank you very much for your review Lisa. We don't think there are any silly questions, we always want to make sure that everything is answered for you to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at The Reach. Jessica, Head of Client Services

Posted 7 years ago

“Friendly, helpful members of staff on the phone ... real people! Willingness to be flexible over arrangements for start of stay.”

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Posted 7 years ago

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Thank you very much for your review and kind words Susan. I will ensure this is passed on to the team. We try to do as much as we can to ensure you have the best time away. I hope you and your party had a great stay at Oak House and Stables. Jessica, Head of Client Services

Posted 7 years ago

“The booking was very expertly handled and they kept us fully informed at all times. We have used them previously and hope to use them again if the occasion arises.”

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Posted 7 years ago

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Thank you very much for your review Lenore, I will be sure to pass this on to the team, we look forward to helping you on your next stay. I hope you and your party had a great stay at Marsden Manor. Jessica, Head of Client Services

Posted 7 years ago

“Accurate kind”

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Posted 7 years ago

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Thank you very much for your review Sarah, I will be sure to pass this on to our team. I hope you and your party had a great stay at Cedar Grange. Jessica, Head of Client Services

Posted 7 years ago

“Everything was so simple to book. kate & tom's were brilliant, and such a great house.”

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Posted 7 years ago

“Very easy to book, and very friendly team. Definitely recommended. We'll be back next year!”

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Posted 7 years ago

“Quick response to e-mails, clear instructions, and easy payment process and return of deposit.”

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Posted 7 years ago

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Thank you for your review Sami, I am glad you had a smooth booking process. I hope you and your party had a great stay at Park Hall. Jessica, Head of Client Services

Posted 7 years ago

“Easy to deal with”

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Posted 7 years ago

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Thank you very much for your review, I am glad that you had a good booking experience. I hope you and your party had a great stay at Lambourn House. Jessica, Head of Client Services

Posted 7 years ago

“Good organisation, plenty of accurate information and a very good recommendation for "Fingers and Forks" the catering company.”

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Posted 7 years ago

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Thank you very much for your review. I have forwarded your feedback of the house to the owner and she thanks you for your review and has personally ordered 40 hangers. I hope you and your party had a great stay at The Georgian House. Jessica, Head of Client Services

Posted 7 years ago

“The service was as I would expect.”

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Posted 7 years ago

“Perfect weekend getaway with the entire family”

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Posted 7 years ago

“service leading up to the weekend was attentive”

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Posted 7 years ago

“Answered all questions efficiently and made the whole booking process effortless.”

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Posted 7 years ago

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Thank you very much for your review and kind words Robert. We try to ensure we answer any questions you may have to make sure you have no worries on the lead up to your stay. I hope you and your party had a great stay at Birkmere Hall. Jessica, Head of Client Services

Posted 7 years ago

“Wonderful choice of properties. Great customer service.”

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Posted 7 years ago

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Thank you very much for your review Lisa, I will be sure pass on your kind words to the team. I hope you and your party had a great stay at Beechgrove House. Jessica, Head of Client Services

Posted 7 years ago

“Very efficient and professional service, couldn't fault it.”

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Posted 7 years ago

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Thank you so much for your review and very kind words! I will be sure to pass this on to the rest of our team. I hope you and your party had a great stay at The Reach! Jessica, Head of Client Services

Posted 7 years ago

“The Old Rectory Country House has a wonderful situation overlooking the Conwy Valley. The owners have gone to great lengths to furnish and decorate it to a very high standard. The property is very well equipped and provides excellent accommodation for a large group.”

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Posted 7 years ago

“From start to finish the professionalism was apparent. They were very accommodating and I would have absolutely no hesitation in using them again.”

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Posted 7 years ago

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Thank you so much for your review Vicky. I will be sure to pass your kind words onto our team. We will look forward to helping you plan your next stay. I hope you and your party had a great stay at Ferring Beach Houses. Jessica, Head of Client Services

Posted 7 years ago

“Good communication, clear policies, helpful staff, good information about the property and surrounding area.”

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Posted 7 years ago

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Thank you very much for your review Sarah, I will be sure to pass on your kind words to our team. I hope you and your party had a great stay at Taikoo! Jessica, Head of Client Services

Posted 7 years ago

“Efficient and timely”

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Posted 7 years ago

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Thank you very much for your review Roberta, I am so happy you feel this way. We try to answer any questions in a timely manor so you have no worries on the lead up to your stay. I hope you had a great stay at River Hall. Jessica, Head of Client Services

Posted 7 years ago

“Easy booking, house was perfect!”

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Posted 7 years ago

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Thank you for your review Tanya, I am glad you found the booking process easy, we try to ensure you have no worries on the lead up to your time away. I hope you and your party had a great stay at Park Avenue! Jessica, Head of Client Services

Posted 7 years ago

kate & tom's is rated 4.7 based on 1,520 reviews