kate & tom's Reviews

Name: kate & tom's
Rating: 4.73

4.7 Rating 1,520 Reviews

96 %

of reviewers recommend kate & tom's

4.7

Based on 1,520 reviews

Customer Service
Communication Channels	Telephone, Email

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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020

Nikki

kate & tom's 5 star review on 24th October 2019

kate & tom's 5 star review on 28th April 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very responsive to emails and provided us with good detail about the place we rented.”

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Posted 6 years ago

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Thank you so much for your review Sally, I am glad you had a good booking experience with us, we always try to answer any questions as quickly as we can to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at The Stables and Granary. Jessica, Head of Client Services

Posted 6 years ago

“The whole process ran very smoothly. We were kept updated and prompt responses to any queries. Deposit returned quickly.”

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Posted 6 years ago

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Thank you very much for your review Sarah, I am so glad you had such a good booking experience with us, we try to answer any questions as quickly as we can to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at Orchard Farmhouse. Jessica, Head of Client Services

Posted 6 years ago

“Responsive and quick”

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Posted 6 years ago

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Thank you for your review Christian, I am glad that you had a good booking experience with us. I hope you and your party had a lovely stay at Bois Mill. Jessica, Head of Client Services

Posted 6 years ago

“very efficient - will use Company again”

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Posted 6 years ago

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Thank you very much for your review Linda, I am glad that you had a good booking experience with us. I hope you and your party had a lovely stay at Middle Chine Manor. Jessica, Head of Client Services

Posted 6 years ago

“Eficcent and friendly”

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Posted 6 years ago

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Thank you for your review and kind words Paula, I hope you and your party had a lovely stay at Weir House. Jessica, Head of Client Services

Posted 6 years ago

“We had a great experience with Kate & Toms - they made booking a weekend away easy and even had advice on what to do and see around the property. Old stone barns is a beautiful property excellent for a mini break away with friends.”

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Posted 6 years ago

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Thank you so much for your review Kerrie, I am so glad that you had such a booking experience with us. I am glad that you had a lovely stay at The Old Stone Barns. Jessica, Head of Client Services

Posted 6 years ago

“We had a great time. Booking was easy.”

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Posted 6 years ago

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Thank you for your review Susan, I am glad you had a good booking experience with us, I hope you and your party had a great stay at Marsden Manor. Jessica, Head of Client Services

Posted 6 years ago

“Beautiful barns and fantastic customer service would definitely use Kate & toms again. 😀”

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Posted 6 years ago

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Thank you very much for your review Louise, I am so glad you had a good booking experience with. We look forward in helping your book your next stay. I hope you and your party had a great stay at The Old Mill, Hayloft and Byre. Jessica, Head of Client Services

Posted 6 years ago

“Instant response to queries, a very customer- focussed team of representatives in the office, pleasant to deal with, very efficient and seemingly good knowledge of the properties on offer (good relationships with the owners?)”

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Posted 6 years ago

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Thank you very much for your review Ian, I am so glad you had such a good booking experience with us, I will pass on your kind words to the rest of the team. I hope you and your party had a great stay at Taikoo. Jessica, Head of Client Services

Posted 6 years ago

“Good communication over email and telephone”

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Posted 6 years ago

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Thank you very much for your review. I am glad you had a good booking experience with us. I hope you and your party had a great stay at Lansdown House. Jessica, Head of Client Services

Posted 6 years ago

“Excellent service and website. Prompt responses to queries and delighted to have rented a wonderful property at Hallin Fell.”

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Posted 6 years ago

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Thank you very much for your reply Anne, I am glad you had a good booking experience with us, we always try to answer any questions as quickly as we can to ensure you have no worries on the lead up to your stay. I hope you and your party had a lovely stay at Hallin Fell House. Jessica, Head of Client Services

Posted 6 years ago

“Very good communication, instant replies. The web page showing Lamper Head had not been updated recently and still showed the old floor plan. The treatment room is now a bedroom.”

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Posted 6 years ago

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Thank you for your review Beverley, I am glad you had a good booking experience with us, we do apologise for this, I will take a look into this for you and get it updated for future guests. I hope you and your party had a great stay at Lamper Head. Jessica, Head of Client Services

Posted 6 years ago

“Really great at communicating all information”

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Posted 6 years ago

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Thank you very much for your review Raina, we try to answer any questions as quickly as we can to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at Park Avenue. Jessica, Head of Client Services

Posted 6 years ago

“The overall service was excellent even to the phone call on the day of our travel offering help with directions to the property etc. A very efficient company who have been very helpful from start to finish”

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Posted 6 years ago

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Thank you very much for your review Jo, I am so glad you had such a good booking experience with us, I am glad we could help with directions and any questions you may have had. I hope you and your party had a great stay at Osborne House. Jessica, Head of Client Services

Posted 6 years ago

“Very. Everything was very easy”

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Posted 6 years ago

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Thank you for your review Alex, I am glad that you had a good booking experience with us, I hope you and your party had a great stay at Elephant & Castle. Jessica, Head of Client Services

Posted 6 years ago

“Everyone at Kate and Toms have been super helpful from the word go. They catered for our allergy bedding requirements without any fuss or making us feel a nuisance. Everything we needed to know was explained and things were very straightforward when we arrived. Top job :)”

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Posted 6 years ago

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Thank you very much for your review Michele, I am so glad that you had a good booking experience with us. I hope you and your party had a great stay at The Grotto. Jessica, Head of Client Services

Posted 6 years ago

“Always a quick and professional response. An excellent selection of quality properties.”

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Posted 6 years ago

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Thank you very much for your review Amanda, we always try to answer any questions as quickly as we can to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at Rosetrees. Jessica, Head of Client Services

Posted 6 years ago

“Lovely house and we wanted for nothing. Anne the Housekeeper was very helpful”

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Posted 6 years ago

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Thank you for your review Andrew, I hope you and your party had a great stay at The Coast House. Jessica, Head of Client Services

Posted 6 years ago

“Super easy, professional booking process. Really not easy at all to find suitable accommodation for 25 gents on a stag do, and Kate & toms made this possible very easily!”

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Posted 6 years ago

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Thank you for your review David, I am glad you had a good booking experience with us and I am glad we could help you fine the perfect property for the stag do. I hope you and your party had a great stay at Dukes Pad. Jessica, Head of Client Services

Posted 6 years ago

“kate & tom's are easy to contact and dealt with any queries we had in a prompt and professional manner. They facilitate the holiday experience in a smooth manner and ensure that the cautionary deposit is returned quickly (an important point) without any fuss. They have a great range of houses, which we are trying to work our way through, and I would definitely use them again.”

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Posted 6 years ago

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Thank you so much for your review Lynne, I am so glad that you had a good booking experience with us. We look forward in helping you book another house with us! I hope you and your party had a lovely stay at Taikoo. Jessica, Head of Client Services

Posted 6 years ago

kate & tom's is rated 4.7 based on 1,520 reviews