kate & tom's Reviews

Name: kate & tom's
Rating: 4.73

4.7 Rating 1,520 Reviews

96 %

of reviewers recommend kate & tom's

4.7

Based on 1,520 reviews

Customer Service
Communication Channels	Telephone, Email

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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020

Nikki

kate & tom's 5 star review on 24th October 2019

kate & tom's 5 star review on 28th April 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The communication with the team was very good and at all points I felt like any issue or question I had was dealt with very quickly.”

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Posted 5 years ago

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Thank you very much for your review Ben, we're pleased to hear that you were happy with our service. The kate & tom's team

Posted 5 years ago

“House was a great family place overlooking the sea. Lovely walks along the esplanade and plenty of great play area for the children. Can recommend it for a family get together.”

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Posted 5 years ago

“Kate and Tom's were great at communication & everything went without a hitch & was done in a very timely manner .”

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Posted 5 years ago

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Thanks for your kind words Maria, we're glad you were happy with our service. The kate & tom's team

Posted 5 years ago

“We arrived at a house described as having " stunning contemporary furnishings " to find broken sofa's, worn beds, and the final indignity, the heating broke down twice (in December ! ) We have now waited a month to be told we are to receive 150 GBP back on our 3500 GBP outlay, never experienced such poor treatment from a company promising " incredible houses " and " sumptuously furnished( bedrooms )"”

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Posted 5 years ago

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Thank you very much for your review Julie, we really appreciate your feedback and we'll be passing onto the owner. The kate & tom's team

Posted 5 years ago

“very good we had a very enjoyable week end, every thing we needed was there, and it was very clean and comfortable.”

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Posted 5 years ago

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Thank you very much for your review Pauline, we're so pleased to hear that you were happy with our service and the property. The kate & tom's team

Posted 5 years ago

“The process of getting in etc was v straight forward However, there were some hiccups with the original booking process which took several phone calls and emails to actually book us in which was frustrating at the time”

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Posted 5 years ago

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Thank you very much for your review Anna, we really appreciate your feedback. The kate & tom's team

Posted 5 years ago

“Efficient and no complaints”

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Posted 5 years ago

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Thank you very much for your review Fiona, we're glad that you had a good booking experience with us. The kate & tom's team

Posted 5 years ago

“Friendly, responsive , efficient anghood communication”

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Posted 5 years ago

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Thank you very much for your review Christine, we're pleased to hear that you were happy with our service. The kate & tom's team

Posted 5 years ago

“Great fun had by all. A really wonderful setting and venue.”

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Posted 5 years ago

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Thanks for your kind words Oliver, we're glad you were happy the property. The kate & tom's team

Posted 5 years ago

“Excellent end to end service”

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Posted 5 years ago

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Thank you very much for your review, we're pleased to hear that you were happy with our service. The kate & tom's team

Posted 5 years ago

“Great responsiveness to emails.”

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Posted 5 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Oliver, we're pleased to hear that you were happy with our service. The kate & tom's team

Posted 5 years ago

“As stated in my initial response the whole team were extremely helpful efficient friendly and made timely and reassuring responses at all times.”

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Posted 5 years ago

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Thanks for your kind words Moira, we're glad you were happy with our service. The kate & tom's team

Posted 5 years ago

“Kate & Tom's service is impeccable and I cannot fault it. The team were always helpful and resourceful and very quick to respond. The whole process was extremely smooth and I will most definitely be using them again. Can't recommend highly enough!”

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Posted 6 years ago

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Thank you very much for your review Emma, we're glad that you had a good booking experience with us. I hope you and your party had a great stay. The kate & tom's team

Posted 5 years ago

“Please see above. The whole party enjoyed the magnfcent house and gardens.”

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Posted 6 years ago

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Thank you very much for your review Margaret, we're glad that you had a good booking experience with us. I hope you and your party had a great stay at Cotswold Edge House. The kate & tom's team

Posted 5 years ago

“Kate and Tom’s were very helpful with our booking and if we had any questions they got back to us immediately.”

kate & tom's 5 star review on 4th January 2019

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Posted 6 years ago

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Thank you very much for your review and photos Sarah, we're glad that you had a good booking experience with us. It looks like you and your party had a great stay! The kate & tom's team

Posted 6 years ago

“Efficient, responsive, provided exactly what we were expecting. Great job!”

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Posted 6 years ago

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Thanks for your kind words Geoff, we're glad you were happy with our service. The kate & tom's team

Posted 6 years ago

“Quick response rate and quick return of deposit.”

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Posted 6 years ago

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Thank you very much for your review, we're pleased to hear that you were happy with our service. The kate & tom's team

Posted 6 years ago

“Easy booking, very responsive and the house was exactly as described. Would recommend to others looking to book a special property!”

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Posted 6 years ago

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Thank you very much for your review Jo, we're so pleased to hear that you were happy with our service and the property. The kate & tom's team

Posted 6 years ago

“All correspondence was prompt and well followed up.”

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Posted 6 years ago

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Thank you very much for your review Joanna, we're pleased to hear that you were happy with our service. The kate & tom's team

Posted 6 years ago

“Communication is prompt, really friendly and straight forward!”

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Posted 6 years ago

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Thank you very much for your review Maddy, we're glad that you had a good booking experience with us. The kate & tom's team

Posted 6 years ago

kate & tom's is rated 4.7 based on 1,520 reviews