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kate & tom's Reviews

4.7 Rating 1,520 Reviews
96 %
of reviewers recommend kate & tom's
4.7
Based on 1,520 reviews
Customer Service
Communication Channels
Telephone, Email
Read kate & tom\'s Reviews

About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 24th October 2019
Ed
kate & tom's 5 star review on 28th April 2019
Rebecca
kate & tom's 5 star review on 4th April 2019
Chloe
kate & tom's 5 star review on 27th March 2019
Katie
kate & tom's 5 star review on 14th March 2019
Ruth
80
Anonymous
Anonymous  // 01/01/2019
Fantastic customer service!
Helpful Report
Posted 7 years ago
Thank you very much for your review Cassie! I will be sure to pass on your kind words to our team. I hope you and your party had a great stay at Ferring Beach House! Jessica, Head of Client Services
Posted 7 years ago
Super generous welcome pack Greeting by owner who sorted the locked shed Good kitchen for foodies to cook in but we needed more teatowels by the end of day 3! Hot tub close to the house and the super large decked area was used from early morning. lots of different spaces for the family of all ages to enjoy tastefully furnished and with plenty seating We loved the large soft beds Tip : Make sure you request the double beds you need making up
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Posted 7 years ago
Great communication and quick response to questions, all details clear and accurate.
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Posted 7 years ago
Thank you very much for your review Kathryn Jane. We like to answer all questions before your stay to ensure you have no worries going into the house. I hope you and your party had a great stay at Harbour House. Jessica, Head of Client Services.
Posted 7 years ago
Very friendly staff who kept us well informed at every stage. Meet and greet advisor was excellent
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Posted 7 years ago
Thank you very much for your review Kirpal, we try to make sure that we keep in good contact on the lead up to your stay to ensure you can have the best time away. I will be sure to pass on your kind words to the owners. I hope you and your party had a great stay at The Reach. Jessica, Head of Client Services.
Posted 7 years ago
We had booked to stay at a house in Exeter which encountered health and safety issues and could not guarantee the dates we were booked for. The team at Kate & Tom's were very helpful in finding us another property.
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Posted 7 years ago
Thank you for your review Rita, many apologies for this, but I hope you and your party had a great stay at Beaufort Manor! It is a beautiful property. Jessica, Head of Client Services
Posted 7 years ago
Kate & Toms have a very good and diverse selection of properties to choose from they keep in touch with you and help with any questions you may have
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Posted 7 years ago
Thank you very much for your review Lynette. We try to make sure that we answer any questions that you may have to ensure you have no worries during your stay. I hope you and your party had a great stay at The Ridge. Jessica, Head of Client Services
Posted 7 years ago
Wonderful accommodation with everything a family occasion needs.
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Posted 7 years ago
House was lovely and great for our large party. Kitchen well equipped. But website inaccurate- no games room, no BBQ which really messed up our eating plans.
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Posted 7 years ago
Kate and Tom's website is easy and beautifully designed. When ever I needed to phone up the staff were friendly and efficient. Will definitely be using them in the future.
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Posted 7 years ago
Thank you very much for your review Laura. I am so happy that you have had such a good experience, from the website and talking to our team, I will be sure to pass on your kind words to them and we look forward to helping you for your next stay! Jessica, Head of Client Services.
Posted 7 years ago
Jessica was very understanding and helpful when our booked house became unavailable at the last minute! We had a fantastic time at Marsden Manor which completely surpassed expectations in every way.
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Posted 7 years ago
Hello Alison, I am so pleased that you had such a great time, Marsden Manor is an incredibly house so I am delighted that things worked out for the best :) Best wishes, Jessica Head of Client Services
Posted 7 years ago
They were very good but we did not receive emails directly from Barsham Barnes which repeatedly they said had been sent.
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Posted 7 years ago
Beautiful house in quiet village with amazing indoor pool and lots of games to keep children occupied. Would recommend to friends.
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Posted 7 years ago
Thank you very much for your reply. I am so happy that you and your pary had a good stay at The Tythe Barn. Thank you for your kind words. Jessica, Head of Client Services.
Posted 7 years ago
I think it's all in the review so I can only reiterate how helpful everyone was in making it a wonderful few days - definitely a holiday to remember. I do not often manage to get together with all my children and grandchildren so that made it pretty special on a significant birthday.
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Posted 7 years ago
Thank you ever so much for your reviews Beryll. I am so glad that you and your family had a great stay at Churchill Wood! I will also pass on your kind words to the team. Jessica, Head of Client Services
Posted 7 years ago
It was a beautiful house and we really enjoyed ourselves.
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Posted 7 years ago
21-24July Golden Wedding Anniversary, we stayed with our family & close friends & stepped back in time to the Edwardian era but with a few mod cons. A delightful & luxurious experience for everyone & the extra little touches made it a truly magical weekend made even more special by the in-house catering provided by Dave & Charlie from Brecon Catering - an enormous big thank you for making our 50th so memorable- we hope to return sometime in the near future!
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Posted 7 years ago
Found us a perfect cottage to spend quality time and make memories with family and friends for a few days!
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Posted 7 years ago
Thank you very much for your review Geeta, I am so glad that you and your party had a great stay at Parson's Pleck. Jessica, Head of Client Services
Posted 7 years ago
Space and Tranquility
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Posted 7 years ago
I found the team most helpful
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Posted 7 years ago
Thank you very much for your review Elizabeth, I hope that you and your party had a great stay at Marsden Manor. Jessica, Head of Client Services
Posted 7 years ago
Quick responses and very helpful. Would definitely use them again in the future
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Posted 7 years ago
Thank you very much for your review. I am very happy that you feel that our team was helpful, I will pass on your kind words to them. I hope you had a great stay at The Works, and we look forward to helping you book your next stay. Jessica, Head of Client Services
Posted 7 years ago
Perfect location for a family reunion.
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Posted 7 years ago
kate & tom's is rated 4.7 based on 1,520 reviews