kate & tom's Reviews

Name: kate & tom's
Rating: 4.73

4.7 Rating 1,520 Reviews

96 %

of reviewers recommend kate & tom's

4.7

Based on 1,520 reviews

Customer Service
Communication Channels	Telephone, Email

$Read kate & tom\'s Reviews$

About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020

Nikki

kate & tom's 5 star review on 24th October 2019

kate & tom's 5 star review on 28th April 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and timely communication throughout”

Helpful Report

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Jo, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Very easy to book and questions answered promptly.would definitely recommend.”

Helpful Report

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you for your kind words Susan, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Delivered what you said , could have returned deposit within 2 days , not 4/5”

Helpful Report

() - Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Bill, we're glad that you had a good booking experience with us and we appreciate your feedback. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms

Posted 4 years ago

“We organised my best friends hen do and one of Kate & Tom's venues, The Shed. From start to finish I was extremely impressed with the communication and customer service I received from their team, I had countless questions and also last minute drop outs meant a few tweaks and changed had to be made which the K&T team handled quickly and efficiently. Prior to the event, and knowing it was hen do we received a lovely little hen memories book for the bride which I was not expecting, it was such a lovely touch. The venue exceeded everyone's expectations to the point where people still rave about it today and I've been asked by numerous people for the link to the accommodation! Thank you so much for making my best friend's hen do the ultimate one to remember x”

Helpful Report

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms

Posted 4 years ago

“The house we rented was exactly as described, well equipped and spotlessly clean. The booking process was straightforward and all questions were answered quickly. The welcome pack was a lovely touch, especially the homemade cake which was delicious. I will definitely be booking with them in future.”

Helpful Report

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Nikki, we're so pleased to hear that you were happy with our service and the property.

Posted 4 years ago

“Just had an absolutely wonderful break With friends and young kids at this house. The hot tub was a big hit and the facilities and entertaining space were perfect. Would love to return and would highly recommend to friends. Beautiful part of the world - and a handy new soft play at the garden centre!!”

Helpful Report

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Kat & Pete, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms

Posted 4 years ago

“Kate & Tom's pulled out all the stops to help make our birthday celebration a success”

Helpful Report

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you for your kind words Ray, we're glad you were happy with our service and hope you had a fab birthday. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Excellent service each time I spoke . I took a long time making decision to book due to family issues. Kate & Toms we’re very patient .”

Helpful Report

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you for your kind words, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Prompt replies and accommodating to last minute requests”

Helpful Report

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Great customer service”

Helpful Report

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Nicole, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms

Posted 4 years ago

“Really helpful and provided suggestions for houses for my event”

Helpful Report

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you for your kind words, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms

Posted 4 years ago

“Having stayed at a few Kate and Tom’s properties, you know you are going to have a house that is equipped to a good standard, always well maintained, clean and comfirtable.”

Helpful Report

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Christine, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms

Posted 4 years ago

“Very attentive, kept us fully informed prior to our stay and provided detailed and very useful information both about the house and the surrounding facilities. Very approachable and easy and quick to communicate with.”

Helpful Report

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you for your kind words Andrew, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 4 years ago

“Great service. Thank you.”

Helpful Report

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Alison, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms

Posted 4 years ago

“Easy booking, simple website, great choice, lots of supportive information emailed, prompt return of deposit”

Helpful Report

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Lesleigh, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms

Posted 4 years ago

“They found Bristowe Hill for us! They responded very proactively to an email request to locate a house that suited our needs and provided us with seven options to consider. This was more than I had hoped for so they have a good selection of properties. The booking, payment and subsequent communications were all handled very effectively and with a warm, personal manner. Since I am in Australia all communications were via email but this had no impact on the quality of responses and interactions.”

Helpful Report

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you for your kind words Alan, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms

Posted 4 years ago

“Everything was easy!! Useful filters helped to find the house, easy online payments, secured with a deposit, welcome booklets and fantastic arrival instructions, information about additional services such as caterers was provided (we didn’t use any, but nice touch), any questions I had were replied to very quickly as efficiently. Thank you!!”

Helpful Report

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Isabelle, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms

Posted 4 years ago

“I was very impressed with every member of your staff that I spoke with or emailed. I always got a quick response and my questions were answered promptly.”

Helpful Report

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you for your kind words Ruth, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms

Posted 4 years ago

“Foxcote Grange was absolutely perfect for our three generations family Christmas gathering and all of us felt like we were truly at home. Both the house manager and owner extremely helpful in catering to all our needs.”

Helpful Report

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Margherita, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms

Posted 4 years ago

“Efficient & Helpful”

Helpful Report

Posted 4 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Judith, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms

Posted 4 years ago

kate & tom's is rated 4.7 based on 1,520 reviews