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kate & tom's Reviews

4.7 Rating 1,520 Reviews
96 %
of reviewers recommend kate & tom's
4.7
Based on 1,520 reviews
Customer Service
Communication Channels
Telephone, Email
Read kate & tom\'s Reviews

About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 24th October 2019
Ed
kate & tom's 5 star review on 28th April 2019
Rebecca
kate & tom's 5 star review on 4th April 2019
Chloe
kate & tom's 5 star review on 27th March 2019
Katie
kate & tom's 5 star review on 14th March 2019
Ruth
80
Anonymous
Anonymous  // 01/01/2019
Just so professional on all counts
Helpful Report
Posted 6 years ago
Thank you so much for your review Kenneth, I am so happy that you had a good booking process. I hope you and your party had a great stay at Marsden Manor! Jessica, Head of Client Services
Posted 6 years ago
They were very easy to work with and made the whole experience a pleasure.
Helpful Report
Posted 6 years ago
Thank you so much for your review Georgina, I am so glad that you had a good booking experience, I will pass on your kind words to the team. I hope you and your party had a great stay at Elephant & Castle. Jessica, Head of Client Services
Posted 6 years ago
All the staff I encountered whilst arranging this holiday were very helpful and they made the process very easy. Rory met us at the property and he was very polite in showing us around Wellacres. The welcome pack was fantastic and the homemade cake gave it a real personal touch.
Helpful Report
Posted 6 years ago
Thank you so much for your review Kelly, I am glad you had a good booking experience. I will pass this on to the owner. I hope you had a lovely stay at Wellacres House. Jessica, Head of Client Services
Posted 6 years ago
I think that Kate & Tom’s staff were very attentive, kept me posted and were very helpful when I needed to contact them which was necessary on my day of arrival as I could not contact the “housekeeper” on her mobile.
Helpful Report
Posted 6 years ago
Thank you very much for your review Peter, I am glad that you had a good booking experience with us. I do apologise for this, however I am happy that you found us helpful for your arrival, I hope that you and your party had a great stay at Alcester Farmhouse. Jessica, Head of Client Services
Posted 6 years ago
Kate & Toms were very helpful from our very first contact , sending property recommendations and following up on any queries almost immediately , once I'd picked the property I wanted the booking was very easy and the property completely as described We had a fab time, would highly recommend the company and can't wait to try another one of their properties The team were all very helpful and friendly , a complete pleasure
Helpful Report
Posted 6 years ago
Thank you so much for your review Helen, I am so happy that you have had a good booking experience. I have passed on your kind words to the team and we look forward to helping you on your next stay. I hope you and your party had a great stay at The Fitz. Jessica, Head of Client Services
Posted 6 years ago
We had a surprise hamper waiting for us and the house was beautiful decorated for Christmas
Helpful Report
Posted 6 years ago
Lindens is a simply wonderful house for family get-togethers. We were 17, 8 children and 9 adults and fitted in beautifully. The house is well -equipped for everything, and there is plenty to do in the vicinity, walks up the cliff to Durdle-Dor and Studland beach for a star - and don't forget the nice pubs. Lindens has our highest recommenation
Helpful Report
Posted 6 years ago
Really excellent communication, quick replies and helpful comments, thank you!
Helpful Report
Posted 6 years ago
Thank you so much for your review Ann, I am so glad that you have had a good booking process, it was our pleasure! I hope you and your party had a great stay at Barcroft Manor. Jessica, Head of Client Services
Posted 6 years ago
Fulfilled all we asked for thanks
Helpful Report
Posted 6 years ago
Trying to organise a stay for 26 people can be quite stressful but Kate & Tom's made the process as easy at it could be. From initial searches on the site for a location to booking, it was all so simple. When we had to move the date of our trip, nothing seemed problematic and everything was taken care of quickly and easily. We will definitely use Kate & Tom's again.
Helpful Report
Posted 6 years ago
Thank you so much for your review Maria, I am so glad that you had a good booking experience with us, we look forward to helping you again! I hope you and your party had a great stay at Lambourn House. Jessica, Head of Client Services
Posted 6 years ago
By carefully attending to what was required, except for when using E-mails with a black background which are almost impossible to read!
Helpful Report
Posted 6 years ago
Thank you for your review, we are looking into this for the future . We do apologise for this however, and I hope that you had a good stay at The Georgian House. Jessica, Head of Client Services
Posted 6 years ago
The Castle on The Coast is the most wonderful house to spend New Year in. It is spacious but cosy at the same time. It is beautifully decorated and has the most stunning views. Even the arrival of Storm Eleanor didn't dampen our enjoyment of the Jurassic Coast. We would definitely return.
Helpful Report
Posted 7 years ago
Great service
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Posted 7 years ago
Thank you for your review, I am glad that you received lovely service, I hope you and your party had a great stay at Mulberry House. Jessica, Head of Client Services
Posted 7 years ago
Through finding a perfect house for us all for Christmas plus dogs. Booking very easy and very good information pack.
Helpful Report
Posted 7 years ago
Thank you very much for your review Jane, I am glad that you had a good booking experience and had all the information you needed. I hope that you and your party had a wonderful Christmas at Parson's Pleck. Jessica, Head of Client Services
Posted 7 years ago
Gorgeous cottage in a great location..bigger than it looked in the photos and SO well stocked. The owners had provided a Christmas tree and decorated the cottage so it all felt really Christmassy. The welcome pack was ridiculous, with champagne, red wine, white wine , chocs, stilton, milk, butter and the best most delicious eggs I have ever tasted! My 7 year old loved the games room and the swimming pool which we had to ourselves every day... will defintley try and get back in the summer to enjoy the gardens and the beautiful countryside. Also all the pubs, restaurants etc recommended were great, and despite the cold we had a great afternoon out at the Cotswolds Wildlife Park.
Helpful Report
Posted 7 years ago
Delicious welcome cake! All the beds were comfortable with great linen. Kitchen very well equipped Really clean with super bathrooms
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Posted 7 years ago
Ludbrook Manor was everything you described it as.....and more! We all had a wonderful Christmas and the heated indoor pool was a Godsend with the children. Thanks a lot.
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Posted 7 years ago
The Slate House was perfect for our family Christmas - the house is spacious, well equipped, amazingly located and had everything we needed and wished for - we will definitely be back.
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Posted 7 years ago
Very efficient - excellent communication, directions and information
Helpful Report
Posted 7 years ago
Thank you very much for your review. I am very happy that you had a good booking experience with us. I will be sure to pass this onto the rest of the team. I hope that you and your party had a great stay at The Slate Beach House. Jessica, Head of Client Services
Posted 7 years ago
They’re very helpful and professional
Helpful Report
Posted 7 years ago
Thank you for your review Lorraine, I am glad that you have found the team very helpful, I hope that you and your party had a great stay at The Freeth! Jessica, Head of Client Services
Posted 7 years ago
kate & tom's is rated 4.7 based on 1,520 reviews