kate & tom's Reviews

Name: kate & tom's
Rating: 4.73

4.7 Rating 1,520 Reviews

96 %

of reviewers recommend kate & tom's

4.7

Based on 1,520 reviews

Customer Service
Communication Channels	Telephone, Email

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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020

Nikki

kate & tom's 5 star review on 24th October 2019

kate & tom's 5 star review on 28th April 2019

Anonymous

Anonymous // 01/01/2019

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“The Lindens was the most fantastic house- if anything undersold! We were also lucky that we had a heatwave and used the pool several times a day. Everything was just superb!”

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Posted 7 years ago

“Very helpful and professional.”

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Posted 7 years ago

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Thank you very much for your review Carol, I will be sure to pass on your kind words to the team. I hope you and your party had a great stay at Churchill Wood! Jessica, Head of Client Services.

Posted 7 years ago

“Responded to all requests. A lovely welcome back which was much appreciated. Agent greeted us and did tour of property.”

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Posted 7 years ago

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Thank you very much for your review Steven. We like to give as much information to the guests as possible to ensure you have the best stay. I hope you and your party had a great stay at Hill House. Jessica, Head of Client Services.

Posted 7 years ago

“Kate & Tom's were always able to respond quickly with every big and little query I/we had, from start to finish. Very pleased with them and wouldn't hesitate to recommend them.”

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Posted 7 years ago

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Thank you so much for your review Elizabeth, we like to make sure that we answer all questions, big or small, that you may have to give you the best possible stay! I really hope you and your party had a great stay at The Hollies. Jessica, Head of Client Services

Posted 7 years ago

“Really responsive to both phone and email. Good price (slightly cheaper than AirBnB on the same property). Thank you!”

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Posted 7 years ago

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Thank you for your review Tom, we try to ensure that we answer all queries you may have let you be worry free before your stay. I hope you and your party had a great stay at Croft House. Jessica, Head of Client Services.

Posted 7 years ago

“There were 20 Hens for my Hen Party for the weekend, we had an amazing time, the Barn was fantastic, the rooms were perfect, the whole house was amazing. Clean, Tidy and had absolutely everything you needed. The Hot tub had lots of use and had a good temperature all weekend. All my hens said it was a brilliant weekend, especially our "Sports Day" we held in the lovely garden. We are planning out next year 1st Anniversary back here already! Brilliant.”

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Posted 7 years ago

“Constant correspondence throughout from ideas to final booking and payment and after! Really nice people to speak to and and such a great team to help organise my event!”

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Posted 7 years ago

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Thank you so much for your reply Raksha, I will be sure to tell the team your kind words! We always want to be friendly and efficient to ensure you have the best time away! I hope you and your party had a great stay at Hillside House! Jessica, Head of Client Services.

Posted 7 years ago

“Lovely property let down by the fact that none of the downstairs bedrooms had electricity (no lights or working plug sockets) there was also no hot water accept in the pool shower. Quite disappointing. Also big ball of mud by front door and litter in front garden. Not cleaned well enough. A refund in addition to the deposit would be welcomed. I await your feedback. If we had brought our children we would have been touch immediately. Kind regards. Mr. Will Coooer”

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Posted 7 years ago

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Thank you so much for leaving a review! We are so sorry to hear that you had encountered a few issues during your stay at the house and my apologies for any inconvenience caused here. I will contact the property manager immediately in regards to this in order to find some form of resolution for you. We hope that despite the points that you have raised you and your group had an enjoyable stay at the property. Best Wishes, Jessica Head of Client Services

Posted 7 years ago

“Lovely property with a lovely garden with a pool that had a lovely temperature. Access to the b a half from back garden is a massive plus.”

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Posted 7 years ago

“Amazing grounds and layout of the house for a large party was excellent”

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Posted 7 years ago

“Easy booking system. Good communication.”

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Posted 7 years ago

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Thank you for your review Sara. We like to make the booking process as easy as possible ensure that you have a great stay! I hope you and your party had a great stay at Churchill Wood! Jessica, Head of Client Services

Posted 7 years ago

“Great ambience. Perfect location and great for the kids. Perfect”

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Posted 7 years ago

“All the staff we met, Alison, Roy and the gardener were very welcoming, friendly and helpful. The welcome pack was delicious and very much appreciated. Great cake too!”

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Posted 7 years ago

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Thank you very much for your review! I will make sure I pass on your kind words to Alison, Roy and the Gardener. The cake is amazing! I hope you and your party had a great stay at Hill House! Jessica, Head of Client Services

Posted 7 years ago

“Ella worked tirelessly and patiently to find our group the most amazing venue. She was a real star and nothing we asked was too much trouble!”

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Posted 7 years ago

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Thank you very much for your review! I will be sure to pass on your lovely feedback! Jessica, Head of Client Services

Posted 7 years ago

“Very helpful and efficant from start to finish”

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Posted 7 years ago

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Thank you very much for your review Clare, I will be sure to tell our team your kind words. I hope you had a great stay at Wellacres House. Jessica, Head of Client Services

Posted 7 years ago

“A very efficient company. All the booking arrangements were managed quickly and smoothly.”

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Posted 7 years ago

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Thank you very much for your review. We like to ensure that you booking is as smooth as possible to make sure that you are not worried about anything ahead of your stay. I hope you had a great stay at Cedar Grange. Jessica, Head of Client Services

Posted 7 years ago

“Everything was very simple indeed and the knowledge of the house was good.”

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Posted 7 years ago

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Thank you very much for your review Lynne, we want to make sure that the booking process is as smooth as possible and want to ensure that we answer any questions that you may have. I hope that you had a great stay at Bois Mill. Jessica, Head of Client Services

Posted 7 years ago

“Luxurious house and lovely gardens that suited our group of 19 (inc. 8 children) perfectly for a 3 generation family birthday celebration.”

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Posted 7 years ago

“They enabled the family to spend a great week at an amazing property.”

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Posted 7 years ago

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Thank you for your review Jill, I really hope you had a great stay at The Slate Beach House. Jessica, Head of Client Services

Posted 7 years ago

“The service was a little impersonal.”

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Posted 7 years ago

kate & tom's is rated 4.7 based on 1,520 reviews