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kate & tom's Reviews

4.7 Rating 1,520 Reviews
96 %
of reviewers recommend kate & tom's
4.7
Based on 1,520 reviews
Customer Service
Communication Channels
Telephone, Email
Read kate & tom\'s Reviews

About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 24th October 2019
Ed
kate & tom's 5 star review on 28th April 2019
Rebecca
kate & tom's 5 star review on 4th April 2019
Chloe
kate & tom's 5 star review on 27th March 2019
Katie
kate & tom's 5 star review on 14th March 2019
Ruth
80
Anonymous
Anonymous  // 01/01/2019
Absolutely wonderful. The housekeeper was so welcoming and helpful. Everything exceeded our expectations. We could not have asked for more. So sad when our time there came to an end. Just wonderful.
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Posted 7 years ago
Thank you for your review. I will be sure to pass this on to Diana! We are so happy you and your party had a good time at Marsden Manor. Jessica, Head of Client Services
Posted 7 years ago
Very efficient with a great selection of properties.
kate & tom's 5 star review on 12th May 2017
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Posted 7 years ago
Everything was very efficient and the Stone Barns facilities were excellent. The barns were also perfect for our week, loads of character, beautiful location and very spacious
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Posted 7 years ago
We stayed at Oak House and Stables - the property was really lovely very well kept and with a very well kitted out kitchen. The outdoor pool really was heated (an issue we've had with holiday homes before) so that we could all swim comfortably (in the UK in early May). The directions given by Kate and Toms to get to the property were also very helpful. Even the cake they left for us was delicious and much appreciated!
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Posted 7 years ago
Thank you very much for your review. I am so happy to hear you and your party had a good time at Oak House and Stables, it is an incredible house. The cake is also amazing! Jessica, Head of Client Services
Posted 7 years ago
Good communication and assistance before and during our stay
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Posted 7 years ago
Thank you for your review. We try to ensure any questions you may have are answered to give you the best time away. We hope you and your party had a great time at Marsden Manor. Jessica, Head of Client Services
Posted 7 years ago
We stayed at the Albert Pad would highly recommend to anyone it was perfect :)
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Posted 7 years ago
Location, lovely well-equipped property, comfortable beds.
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Posted 7 years ago
Kate and Tom's communication was great, with a really helpful information pack sent out after I'd made the booking. The pre-arrival information was also really helpful. Having all the information such as a floor plan of the house, where the local co-op was and even names of suppliers was extremely handy. They really had thought of everything. I absolutely would not hesitate in using the company again and have already recommended them!
kate & tom's 5 star review on 8th May 2017 kate & tom's 5 star review on 8th May 2017 kate & tom's 5 star review on 8th May 2017 kate & tom's 5 star review on 8th May 2017
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Posted 7 years ago
Thank you so much for your reply Hannah! We provide as much information as possible to ensure you're not stuck searching for shops etc when you arrive, that way you are set to enjoy your stay! I hope you and your party enjoyed your stay at The Freeth, and we look forward to helping you book your next stay. Jessica, Head of Client Services
Posted 7 years ago
Great company to work with, efficient and very helpful. Willing to accommodate our specific needs. Would definitely use again.
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Posted 7 years ago
Kate & Tom's were very efficient and a delight to book through. They replied to queries very quickly and were very happy to try and accommodate any of our needs. I would definitely recommend them and I'm sure I will be using them again in the future. The property was exactly as in the photos/description and we thoroughly enjoyed our stay.
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Posted 7 years ago
Thank you so much for your review Mary! We try to respond to any questions you have quickly to ensure your booking process is as smooth as possible before your stay. I hope you and your party enjoyed your stay at Elephant & Castle, and we look forward to helping you book your next stay! Jessica, Head of Client Services
Posted 7 years ago
Kate & Tom's have a great selection of properties.
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Posted 7 years ago
We are a large group of friends who have recently spent a weekend in April at Oak House and Stables in the Cotswolds. The accommodation is situated in an idyllic place with a view out of the glass fronted house across rolling hills and is very spacious and comfortable, with every amenity to make life easier. The booking procedure was a pleasure with extremely helpful staff members at the end of the phone to answer any queries and the staff members at the accommodation were also very courteous and helpful. The glorious weather and wonderful Cotswold scenery all conspired to make a very happy and memorable break. We have stayed at Kate and Tom's accommodation before and all decided that we'll definitely be booking with them again. Thank you.
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Posted 7 years ago
Thank you so much for your feedback Barbara, I am so happy that you had a wonderful stay at Oak House and Stables, we try to answer any questions you may have to ensure you have a great stay! We look forward to helping you on your next stay Jessica, Head of Client Services
Posted 7 years ago
Always answered any queries very quickly and provided lots of information about the area we were visiting which was very useful.
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Posted 7 years ago
Hello Judith, Thank you for your feedback, we hope to answer all queries as quick as we can to leave no unanswered questions for you! Jessica, Head of Client Services
Posted 7 years ago
Kate & Tom were very helpful and provided all the necessary information.
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Posted 7 years ago
Hello Joanne, thank you for your feedback, we try to ensure we give all of the information to you to make your stay more memorable. Jessica, Head of Client Services
Posted 7 years ago
Attention to detail & personal
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Posted 7 years ago
It was an amazing house which was great for the number of guests we had for the weekend
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Posted 7 years ago
Everyone I spoke to were excellent , everything I asked for was not a problem xx
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Posted 7 years ago
Lovely accommodation in a great setting made for a super group stay. We know to expect high standards when booking through kate & tom's, which gives us confidence when planning a holiday.
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Posted 7 years ago
Thank you so much for your feedback, and glad you had a great time. We work hard to make sure every stay is perfect. Jessica, Head of Client Services
Posted 7 years ago
Very knowledgable about the property & answered all qustions I had promptly. Very professional team thank you
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Posted 7 years ago
Thanks Eamonn. I'm so pleased you enjoyed your stay at High Greenway Barn. Jessica, Head of Client Services
Posted 7 years ago
Kate and Tom's were brilliant and communicating with us throughout the booking process and could find no faults! Thank you!
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Posted 7 years ago
Thank you very much for your feedback Lucy! We try to make booking as smooth as possible to ensure you have a great stay. Jessica, Head of Client Services
Posted 7 years ago
kate & tom's is rated 4.7 based on 1,520 reviews