kate & tom's Reviews

Name: kate & tom's
Rating: 4.73

4.7 Rating 1,520 Reviews

96 %

of reviewers recommend kate & tom's

4.7

Based on 1,520 reviews

Customer Service
Communication Channels	Telephone, Email

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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020

Nikki

kate & tom's 5 star review on 24th October 2019

kate & tom's 5 star review on 28th April 2019

Anonymous

Anonymous // 01/01/2019

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“Great venue, fantastic setting with privacy and scope to enjoy a family get together”

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Posted 8 years ago

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Hi Chris, Thanks for taking the time to leave a review. We're so pleased to hear that you and your family had such a lovely time away! Jessica, Head of Client Services

Posted 8 years ago

“Kept things simple, responded to emails quickly and provided answers to questions. Also, property was well described and pictured”

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Posted 8 years ago

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Hi Susan, Thanks for taking the time to leave us such a lovely review! We are thrilled to hear you had a great time at the property. We look forward to hearing from you again in the future. Jessica, Head of Client Services

Posted 8 years ago

“Fabulous house perfect for our weekend get away.”

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Posted 8 years ago

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Hi Hannah, Thanks for taking the time to leave a review. It also makes us so happy to hear when our guests have such a lovely time in our houses. I'll make sure to pass your feedback on to the wider team. Jessica, Head of Client Services

Posted 8 years ago

“Quick and easy to communicate with!”

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Posted 8 years ago

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Hi Andrea, So pleased to hear you had such a positive experience with us! I'll be sure to pass on your praise to the rest of the team! Jessica, Head of Client Services

Posted 8 years ago

“They were super helpful. And the house we stayed in was amazing.”

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Posted 8 years ago

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Hi Becky, We couldn't be happier that you enjoyed your stay and had such a positive experience in the booking process. We look forward to hearing from you again in the future! Jessica, Head of Client Services

Posted 8 years ago

“Perfect Location for our family celebration and very efficient service”

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Posted 8 years ago

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Hi Tracy, So glad to hear that you and your family had such a lovely stay! Jessica, Head of Client Services

Posted 8 years ago

“Prompt, efficient and friendly service.”

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Posted 8 years ago

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Hi Liz, Thanks for taking the time to leave such a lovely review. I'll make sure to pass your praise on to the rest of the team. Jessica, Head of Client Services

Posted 8 years ago

“We stayed at The Tythe Barn,WOW !!!! what an amazing place,everything was first class,the swimming pool and games rooms kept us all very happy,the barn is very spacious, our ages were 69 down to 4 years , thank you to all the staff at Kate and Toms and we shall all back,Paul and Hazel.”

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Posted 8 years ago

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Hi Hazel, We are so pleased to hear that you and your party had such a great at the Tythe Barn, we think it's a great house too! I'll make sure your praise is passed on to all the necessary parties and we look forward to helping you plan your next stay. Jessica, Head of Client Services

Posted 8 years ago

“We had an amazing time at Cotswold Edge Manor - it was a beautiful house in a wonderful setting.”

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Posted 8 years ago

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Thank you for taking the time to leave a review. We really are thrilled to hear you had such a wonderful time. Jessica, Head of Client Services

Posted 8 years ago

“We had a wonderful stay at holmegate house. Lovely house, very well equipped and the booking / organisation was very efficient.”

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Posted 8 years ago

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Hi Deborah, I am so pleased to hear you had such a wonderful stay at Holmegate House. We hope to hear from you again in the future. Jessica, Head of Client Services

Posted 8 years ago

“Great selection and well organised”

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Posted 8 years ago

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Thank you for taking the time to leave a review. We are so pleased you had such a positive experience with us. We hope to hear from you again in the future. Jessica, Head of Client Services

Posted 8 years ago

“Flexible sleeping arrangements suited our multi generational group. Good quality bed linen and towels gave a feel of luxury. We especially appreciated the generous amount of pool and sauna towels. Two beautiful flower arrangements were a nice touch. The grounds were very well kept and the climbing frame kept the younger ones happy. We also made good use of the tennis court which was well maintained.”

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Posted 8 years ago

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Hi Sue, I am thrilled to hear that you and your party had such a lovely stay at Cedar Grange! I will be sure to pass on your praise to all involved! Jessica, Head of Client Services

Posted 8 years ago

“All my dealings with Kate & Tom's were made very easy by all the staff I corresponded with, from the initial booking through to the final checks just before setting off to Devon. The literature sent out was exceptional and gave me all the information I needed. I was also impressed by the 'double checks' that were made just to ensure all information had been received. The Moult was the most stunning property with outstanding facilities and an idyllic venue for the 60th Birthday celebrations. Laura, the housekeeper could not have been more accommodating and we received a very warm welcome.”

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Posted 8 years ago

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Hi Susie, Thank you for taking the time to leave such a lovely review. We couldn't be happier that you and your guests had such a lovely time away. I'll be sure to pass on your praise to the necessary parties. Jessica, Head of Client Services

Posted 8 years ago

“By responding to our queries & supplying information about our stay promptly & at appropriate times. More detailed information on the sheer extent of the kitchen facilities (which exceeded expectations) may have saved us some luggage space!”

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Posted 8 years ago

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Hi Gail, We so pleased you had a good time! I'll be sure to pass your feedback regarding the kitchen on to the appropriate parties. Jessica, Head of Client Services

Posted 8 years ago

“Efficient and friendly”

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Posted 8 years ago

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Hi David, Thank you for taking the time to leave a review. I will be sure to pass on your praise to the rest of the team. Jessica, Head of Client Services

Posted 8 years ago

“We booked a stay at Mulberry Cottage, and the cottage itself is absolutely beautiful (and more of a huge house than a cottage!). We were worried about parking but managed to fit 7 cars on with a bit of careful planning. The cottage and garden are huge and more than enough room for the 12 people that it sleeps. Only a short walk down into Lyme Regis and the lovely harbour and beaches. Kate and Toms did need a bit of chasing to get our booking confirmed (nearly 2 weeks) which was a bit stressful when trying to book a group holiday but I'd use them again for the fantastic selection of houses on their website.”

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Posted 8 years ago

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Hello Tamsin, Thank you for your review, I am so glad to hear that you loved the house. Feedback on our customer services is essential, thank you for your comments, we will take these on board and hope to be much more impressive for your next booking! - Jessica, Head of Client Services

Posted 8 years ago

“It was a beautiful and very well equipped place for all the family, with everything to keep the children happy.”

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Posted 8 years ago

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Hi Andrea, Thank you so much for taking the time to leave such a lovely review. We really are thrilled that you and your family had such a lovely stay! Jessica, Head of Client Services

Posted 8 years ago

“We booked our midweek break with Kate and Toms just four days before arrival. The whole process was extremely smooth and the communication excellent. The Lindens is a beautiful well equipped property in a beautiful part of the country. We had a fantastic time here. We were not aware or prepared for the gunfire and night exercise on the nearby firing range. As we had dogs with us I feel that it should be noted in the overview of the house that this could cause a problem to some guests.”

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Posted 8 years ago

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Thank you for taking the time to leave a review. I am so thrilled to hear that you had such a positive experience with both us and the house! Regarding the firing range I will be sure to pass this information on to the relevant parties! Jessica, Head of Client Services

Posted 8 years ago

“Efficiently run service supported by good and frequent communication”

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Posted 8 years ago

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Hi Caz, Thanks so much for leaving us a review! I'll be sure to pass your comments on to the wider team. Jessica, Head of Client Services

Posted 8 years ago

“Providing a good choice of venues, arranging for us to visit a venue before booking and detailed information. Stretton House is amazing. Had everything we needed.”

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Posted 8 years ago

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Hi Jan, Thank you for taking the time to leave a review. We're so thrilled to hear you had such a lovely stay. Jessica, Head of Client Services

Posted 8 years ago

kate & tom's is rated 4.7 based on 1,520 reviews