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kate & tom's Reviews

4.7 Rating 1,520 Reviews
96 %
of reviewers recommend kate & tom's
4.7
Based on 1,520 reviews
Customer Service
Communication Channels
Telephone, Email
Read kate & tom\'s Reviews

About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 24th October 2019
Ed
kate & tom's 5 star review on 28th April 2019
Rebecca
kate & tom's 5 star review on 4th April 2019
Chloe
kate & tom's 5 star review on 27th March 2019
Katie
kate & tom's 5 star review on 14th March 2019
Ruth
80
Anonymous
Anonymous  // 01/01/2019
We were very satisfied with Kate and Toms. We found them to be very helpful and always got back to us promptly. All paperwork and payments were dealt with efficiently. We mentioned a welcome pack - maybe this is something Kate and Tom should provide? We would certainly use them again.
Helpful Report
Posted 4 years ago
Thank you very much for your review Shelley, we're so pleased to hear that you were happy with our service and we appreciate your feedback. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
Thorough, helpful and friendly.
Helpful Report
Posted 4 years ago
Thank you for your kind words Stephen, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
A great family experience enjoyed by all.
Helpful Report
Posted 4 years ago
Thank you very much for your review Michael, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
Comfortable beds and good showers
Helpful Report
Posted 4 years ago
Thank you very much for your review Sarah we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
Very good service from the team at Kate &Toms who were very helpful all the way through from the initial booking to the day for the holiday to begin.
Helpful Report
Posted 4 years ago
Thank you very much for your review David, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
Good service from all those we were in contact with,
Helpful Report
Posted 4 years ago
Thank you very much for your review Michael, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
Always a friendly efficient service by phone. 3d house guides incredibly useful. Prompt return of cautionary deposit.
Helpful Report
Posted 4 years ago
Thank you for your kind words Michael, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
Great service from start to finish, beautiful property and... you could have done nothing more to have made our week one of the best Christmases ever!
Helpful Report
Posted 4 years ago
Thank you for your kind words Paul, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
The team were very helpful & always prompt with replies whenever needed
Helpful Report
Posted 4 years ago
Thank you for your kind words Trevor, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
Perfect setting and to a high standard, we all wanted to live there
Helpful Report
Posted 4 years ago
Thank you very much for your review, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 4 years ago
Good communication, amazing choice of houses and locations.
Helpful Report
Posted 4 years ago
Thank you very much for your review Lucy, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
Thank you very much for your review Lucy, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
Great updates with prompt responses to queries
Helpful Report
Posted 4 years ago
Thank you very much for your review, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 4 years ago
Excellent service from start to finish with prompt replies to any queries. We received a hand written note in the post prior to arrival wishing us a good stay and a scrap book to record our visit (a Hen Weekend) which was very thoughtful. The Reach caretaker made contact the day before arrival and was helpful with directions and arrival times. On arrival he was very thorough with showing us how things worked/where everything was. Kate & Tom's provided an all round professional and thoughtful service
Helpful Report
Posted 5 years ago
Thank you very much for your review, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Answered all queries promptly. Great service highly recommended
Helpful Report
Posted 5 years ago
Thank you very much for your review Brenda, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Everyone I spoke to at Kate and Tom's was really lovely. Whether that was via email or on the phone. I always felt like I was valued and that everyone I spoke to enjoyed their job. It wasn't like dealing with the usual huge booking organisations. The property was top notch and so well equipped. I've stayed at a lot of holiday lets before and often they are underequipped for the number of people staying, but clearly that had been well thought through with Kate and Tom's! Keep it up and thank you!
Helpful Report
Posted 5 years ago
Thank you for your kind words Briony, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Provided agood and efficient service.
Helpful Report
Posted 5 years ago
Thank you for your kind words Suzanna, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
They found this place for us!
Helpful Report
Posted 5 years ago
Thank you very much for your review Spencer, we're so pleased to hear that you had a great time. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Great service- very professional and friendly
Helpful Report
Posted 5 years ago
Thank you for your kind words Tracey, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Efficient during the booking process. Quick response at answering all questions. Also arranged a visit to house prior to stay. We met the house manger who was welcoming, friendly and informative about the house and area.
Helpful Report
Posted 5 years ago
Peaceful location, excellent facilities, couldn’t have asked for anymore.
Helpful Report
Posted 5 years ago
Thank you very much for your review Martin, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
kate & tom's is rated 4.7 based on 1,520 reviews