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kate & tom's Reviews

4.7 Rating 1,520 Reviews
96 %
of reviewers recommend kate & tom's
4.7
Based on 1,520 reviews
Customer Service
Communication Channels
Telephone, Email
Read kate & tom\'s Reviews

About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 24th October 2019
Ed
kate & tom's 5 star review on 28th April 2019
Rebecca
kate & tom's 5 star review on 4th April 2019
Chloe
kate & tom's 5 star review on 27th March 2019
Katie
kate & tom's 5 star review on 14th March 2019
Ruth
80
Anonymous
Anonymous  // 01/01/2019
Great communication and very helpful
Helpful Report
Posted 6 years ago
Thank you very much for your review Sophie, I am glad you had a good booking experience with us. I hope you and your party had a great stay at The Fitz. Jessica, Head of Client Services
Posted 6 years ago
Quick to respond and always happy to help. Will definitely book with them again :).
Helpful Report
Posted 6 years ago
Thank you very much for your review Natalie, we always try to answer any questions as quickly as we can to ensure you have no worries on the lead up to your stay. We look forward to helping you with your next stay. I hope you and your party had a great stay at Cambrian Lodge. Jessica, Head of Client Services
Posted 6 years ago
The house was as described and we had a great vacation
Helpful Report
Posted 6 years ago
Thank you very much for your review Gail, I am glad that you had a good time away at Springfield House. Jessica, Head of Client Services
Posted 6 years ago
Facilities for the children were superb. The grounds and the view were amazing.
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Posted 6 years ago
I can’t find any fault in Kate and toms service. It was fabulous. I would highly recommend and will reuse in the future. Many thanks
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Posted 6 years ago
Thank you so much for your review, I am so glad you had such a good booking experience with us, we look forward to helping you in the future. I hope you and you party had a great stay at Riverside Mill. Jessica, Head of Client Services
Posted 6 years ago
Helpful staff and really easy to get hold of. Have used before and will in the future.
Helpful Report
Posted 6 years ago
Thank you so much for your review John, I am so glad your booking experiences with us have been good. We look forward to helping you again! I hope you and your party had a great stay at Lambourn House. Jessica, Head of Client Services
Posted 6 years ago
Very efficient, attentive service from booking to arriving at Longhouse and cottage.
Helpful Report
Posted 6 years ago
Thank you very much for your review Michael, I am so happy you had a good booking experience with us, I hope you and your party had a great stay at The Longhouse and Cottage. Jessica, Head of Client Services
Posted 6 years ago
Great customer service from Kate and toms! Never too much trouble to answer any questions! Will be booking again soon :)
Helpful Report
Posted 6 years ago
Thank you very much for your review Kelsey, I am so glad you had a good booking experience with us. We always try to answer any questions you may have on the lead up to your stay to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at The Lodge. Jessica, Head of Client Services
Posted 6 years ago
The quality and choice of properties is outstanding. The staff are very helpful determining what best fits your needs. Great communication.
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Posted 6 years ago
Thank you very much for your review Louise, I am so glad that you have had a good booking experience with us and you like the choice of properties we have. I hope you and your party had a great stay at Ludbrook Manor. Jessica, Head of Client Services
Posted 6 years ago
The booking was dealt with efficiently throughout the process by a friendly team!
Helpful Report
Posted 6 years ago
Thank you so much for your review Claire, I will pass on your kind words to the team. I hope you and your party had a lovely stay at The Fitz. Jessica, Head of Client Services
Posted 6 years ago
I LOVE YOU GUYS, always find the most unique homes through you! Nicky
kate & tom's 5 star review on 28th June 2018
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Posted 6 years ago
Hello Nicola, Wow, what a lovely comment!! Thank you so much, I am so pleased that we are always able to deliver for you :) What a stunning photo!! Best wishes, Jessica Head of Client Services
Posted 6 years ago
We loved having all this space for our extended family, ranging from 6 months to 75!! A chance for us all to spend some quality time together
kate & tom's 5 star review on 27th June 2018
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Posted 6 years ago
Thank you so much for your review Joy, I am so glad that you had the chance to spend quality time together, what a lovely photo. I hope you had a great stay at Lamper Head. Jessica, Head of Client Services
Posted 6 years ago
Great communication, returned the deposit quickly.
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Posted 6 years ago
Thank you very much for your review, I am so glad you had a good booking experience with us. I hope you and your party had a great stay at The Hollies. Jessica, Head of Client Services
Posted 6 years ago
I found everyone that I spoke to very helpful on every occasion I needed to contact them.
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Posted 6 years ago
Thank you very much for your review Dawn, I am so glad that you had a good booking experience with us. I hope you and your party had a greta stay at The Old Mill, Hayloft and Byre. Jessica, Head of Client Services
Posted 6 years ago
Kate and Toms have been great they have always replied to any questions I wanted answering and were very informative when it came to checking into the Elephant and Castle!
Helpful Report
Posted 6 years ago
Thank you very much for your review Chloe, I am so glad that you had a good booking experience with us, we try to answer any questions as quickly as we can to ensure you have no worries on the lead up to your stay. I hope you and your party had a great stay at Elephant & Castle. Jessica, Head of Client Services
Posted 6 years ago
Excellent service, regular communication with the Kate and Tom's Team. Web site accurate - all information about our venue - Oak House and Stables Cotswolds was exactly correct - in fact I would go so far as to say the reality was even better than the photos. I would highly recommend Kate and Tom's and will without doubt book through them again into the future.
Helpful Report
Posted 6 years ago
Thank you so much for your review Deborah, I am so glad that you had a good booking experience with us, we look forward to helping you book another stay in the future. I hope you and your party had a great stay at Oak House and Stables. Jessica, Head of Client Services
Posted 6 years ago
We were kept well informed throughout the booking period, and all went to plan without any hassle.
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Posted 6 years ago
Thank you very much for your review Suzanne, I am so glad that you had a good booking experience with us, I hope you and your party had a great stay at Pedington Manor. Jessica, Head of Client Services
Posted 6 years ago
The house was fantastic - beautiful, comfortable, clean and incredibly well equipped. It was the perfect venue for a hen do. There were 14 of us and we did not feel cramped one bit - I could not recommend it more.
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Posted 6 years ago
Good booking process and information about the property. The property was as described. The lovely view from the open front doors of the flowers in the garden and field with the sea beyond made me happy.
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Posted 6 years ago
Thank you for your review Rachel, I am glad that you had a good booking experience with us. The view sounds lovely! I hope you and your party had a great stay at The Ridge. Jessica, Head of Client Services
Posted 6 years ago
Friendly emails and a quick response when necessary. A few errors in the details, but nothing major.
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Posted 6 years ago
Thank you for your review Steve, we try to answer any questions as quickly as we can to ensure you have no worries on the lead up to your stay. Apologies for the errors but I do hope these were sorted for you. I hope you and your party had a great stay at Taikoo. Jessica, Head of Client Services
Posted 6 years ago
kate & tom's is rated 4.7 based on 1,520 reviews