kate & tom's Reviews

Name: kate & tom's
Rating: 4.73

4.7 Rating 1,520 Reviews

96 %

of reviewers recommend kate & tom's

4.7

Based on 1,520 reviews

Customer Service
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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020

Nikki

kate & tom's 5 star review on 24th October 2019

kate & tom's 5 star review on 28th April 2019

Anonymous

Anonymous // 01/01/2019

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“The house was beautiful and perfectly equipped. Family and friends had a great time there !”

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Posted 8 years ago

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Hi Teodora, We really are so pleased to hear that you and your friends had such a lovely time. I'll be sure to pass on your feedback to the wider team! Jessica, Head of Client Services

Posted 8 years ago

“Lovely spot and accommodation. I would however recommend taking mosquito coils for sitting outside as none are supplied and the property's position on the edge of the reserve makes these necessary.”

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Posted 8 years ago

“Excellent site for identifying a large house for a family celebration. Clear information and helpful descriptions.”

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Posted 8 years ago

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Hello Sandi, The Lindens is a great house so I am glad our website helped you to find it - I hope you enjoyed your stay! Best wishes, Jessica Head of Client Services

Posted 8 years ago

“Acceptable service - some good some not so good”

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Posted 8 years ago

“I would suggest that you tell them that the supply of crockery, cutlery, 2 dishwashers and 2 fridge/freezers were very adequate for 10 guests and that the décor and facilities were excellent. Also the owners response when there were problems was very speedy. However, we found that only 2 keys between 4/5 'families' difficult and would suggest that a key safe could be put on the conservatory door and the gate from the garden be oiled etc to make access easier. The front door on to Woodmead Road was pretty lethal with the volume of traffic in both directions on it. I also hated the slope and big step down in the house at the back entrance and if guests are expected to use that entrance/exit it should be modified.”

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Posted 8 years ago

“We had lovely time at the Lookout.”

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Posted 8 years ago

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Hi Shiro, We're so glad you had such a wonderful time! Thanks for taking the time to leave feedback. Jessica, Head of Client Services

Posted 8 years ago

“Lovely house and very well equipped”

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Posted 8 years ago

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Thank you for taking the time to leave feedback. The team look forward to hearing from you again in the future. Jessica, Head of Client Services

Posted 8 years ago

“We stayed at Churchill farm, the house was so lovely and comfortable we barely left during our 5 day stay. The facilities were fantastic and every room was lovely. The hot tub was a massive hit. Thank you for a wonderful holiday.”

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Posted 8 years ago

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Hi Emma, We're so glad you enjoyed the house as much as you did. I'll be sure to pass on your wonderful feedback to the rest of the kate and tom's team. We look forward to hearing from you in the future. Jessica, Head of Client Services

Posted 8 years ago

“They were efficient, friendly and provided what they promised ... And a bit more!”

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Posted 8 years ago

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Hi Sue, I am so pleased to hear you had such a positive experience and that kate and tom's could play a small part in your holiday! I'll be sure to pass on your praise to the wider team. Jessica, Head of Client Services

Posted 8 years ago

“Very high standard of accommodation, great kitchen, sleeping arrnagements and leisure facilities all in a fantastic location”

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Posted 8 years ago

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Hi Andy, So pleased to hear you had such a good experience at The Shed. I'll be sure to pass on your praise to the owners and we look forward to speaking with you again in the future! Jessica, Head of Client Services

Posted 8 years ago

“good amount of space-indoor and out very clean good facilities”

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Posted 8 years ago

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Hi Stephanie, Thank you for taking the time to leave a review. We're glad you had a good stay at Churchill Wood! Jessica, Head of Client Services

Posted 8 years ago

“The location, size, and amenities including large garden, games room, cinema, and very generous kitchen facilities enabled us to have a very happy family gathering of twenty people spanning several generations. The housekeeper, Chris, was commendably responsive to any problems that we had. We used 'Dine in Leisure' to provide pre-dinner canapes followed by a three course dinner for our main celebratory day. They provided an exceptional service and dinner at a very reasonable price. What was not so good was that in many ways the house was in a shabby state, for example it was impossible to open most of the windows as they were sealed shut with paint. Also, although we complied with the noise policy there was outside noise from an adjoining part of the property on two nights, disturbing the sleep of some members of our party until 2am.”

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Posted 8 years ago

“The cottage was perfect for us, well accommodating eight adults and four small grandchildren aged 8 8 5 and 4. We loved the spaciousness which was so good for so many of us. We have been coming away as a family party for seven years and we all agreed that this was the best holiday venue yet. We were looked after by Simon very well indeed. The grandchildren loved the garden. We hope to return.”

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Posted 8 years ago

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Hi David, So glad you and your family had such a wonderful time. We look forward to hearing from you again in the future. Jessica, Head of Client Services

Posted 8 years ago

“The Oak House and Stables was a great place to celebrate our 40th Wedding Anniversary . The beautiful surroundings and swimming pool made for a fantastic location for all the family. The house was large and spacious and we all enjoyed being together for amazing family meals! The housekeeper Alison and Roy were very welcoming and helpful throughout our stay. Josie and John”

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Posted 8 years ago

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Hi Both, We're so glad to have played a part in your wonderful celebrations. i'll be sure to pass your lovely feedback on to Alison and Roy. Jessica, Head of Client Services

Posted 8 years ago

“Great service all the time when we book with you. always friendly and helpful on calls.”

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Posted 8 years ago

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Hi John, Thank you for taking the time to write such a lovely review, i'll make sure the rest of the team hear your lovely words. Jessica, Head of Client Services

Posted 8 years ago

“good communication”

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Posted 8 years ago

“Very helpful and accommodating throughout the booking process and after checkout. Plus the house was amazing.”

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Posted 8 years ago

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Hi Ben, We're so glad you had such a wonderful experience with us. We hope to speak with you again in the future. Jessica, Head of Client Services

Posted 8 years ago

“House was beautifully presented, the facilities were exactly as described, plenty of space for people not to be on top of each other. Heated outdoor pool was fully enjoyed by all guests.”

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Posted 8 years ago

“We had a wonderful family week at The Hyde. Our grandchildren said it all when they announced that it was the best house ever for a holiday. The Hyde is a beautiful house, and its lovely surroundings provided the perfect setting for the children to have fun and games. We were fortunate with the weather and had all our meals, apart from breakfast, outside. The children enjoyed boating on the lake and Lucy provided a great clay pigeon shoot for a few of our party. Thank you to the housekeeping team who prepared everything so well for us. We couldn't have wished for anything more”

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Posted 8 years ago

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Hi Maureen, So glad to hear you had such a lovely week with your family! I'll be sure to pass your wonderful feedback on to the wider team. Jessica, Head of Client Services

Posted 8 years ago

“Overall, it was not considered good value for money. Very good aspects : location, number of rooms, beds, furnishings, Kitchen appliances, children's toys and books in main house. Would suggest the provision of a second TV in kitchen area and a full inventory of the extensive kitchen equipment included in the original documentation. Poor/unacceptable aspects: Cleanliness, inadequate Maintenance, numerous Safety Hazards. I will provide photographs and elaborate on the issues encountered. WiFi provision was totally inadequate for the number of people accommodated in the house using modern information technology.”

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Posted 8 years ago

kate & tom's is rated 4.7 based on 1,520 reviews