kate & tom's Reviews

Name: kate & tom's
Rating: 4.73

4.7 Rating 1,520 Reviews

96 %

of reviewers recommend kate & tom's

4.7

Based on 1,520 reviews

Customer Service
Communication Channels	Telephone, Email

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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020

Nikki

kate & tom's 5 star review on 24th October 2019

kate & tom's 5 star review on 28th April 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It provided a whole family with a beautiful experience in a stunning house and setting. Thoroughly enjoyed by all ages from baby to 60 year old. Thank you.”

kate & tom's 5 star review on 8th April 2017

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Posted 7 years ago

“Came back with answers to our questions.”

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Posted 7 years ago

“easy booking process and detailed information”

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Posted 7 years ago

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Morning Stephen, Thanks for taking the time to leave a review. We've worked hard to ensure our booking process is as user friendly as possible, putting the guest at the heart of everything we do so I'm thrilled to hear you found the process so easy! I hope you and your party had a wonderful stay at Mangerton House. Jessica, Head of Client Services

Posted 7 years ago

“everything was perfect!”

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Posted 7 years ago

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Good Morning, Thanks so much for taking the time to leave a review. I'm so glad you enjoyed your stay at Marsden Manor so much, it really is a spectacular property! Jessica, Head of Client Services

Posted 7 years ago

“Staff always very polite and helpful. Alison (for Hill House) very happy to answer questions before arrival and showed us features on arrival.”

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Posted 7 years ago

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Morning Gillian, Thank you for your kind words about the team, we work hard to make sure we're always putting our guests first and only giving them the most accurate and up-to-date information, i'll also pass on your review to Alison, I know she'll be thrilled! Jessica, Head of Client Services

Posted 7 years ago

“The house was fabulous, customer services were really helpful in the booking process and everything was as described. Maesbrook is highly recommended, as is Kate and Toms who made the process much smoother than it might have been with a bigger company”

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Posted 7 years ago

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Morning Katy, Thank you ever so much for leaving such a kind review. We work really hard here at kate & tom's to ensure all our guests get the attention they deserve. I'm thrilled to hear that you had such an enjoyable stay at Maesbrook. Jessica, Head of Client Services

Posted 7 years ago

“Kate and Toms were efficient and on hand for any questions”

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Posted 7 years ago

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Morning Elizabeth, We pride ourselves here at kate & tom's on the quality of our staff and we ensure that they are always on hand whenever a guest may be in need. I'm so thrilled to hear you had such a positive experience with us. Jessica, Head of Client Services

Posted 7 years ago

“We loved the interior of the house and the garden space was great! The cake was also a really sweet touch (although we had baked so many of our own!) The hottub was so fun!”

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Posted 7 years ago

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Morning Emma, Thrilled to hear you enjoyed the house (and the cake) Alcester Farmhouse is certainly a firm favourite here in the office so I'm so pleased that you and your party loved it just as much. I'll be pleased to pass on your kind words to the wider team. Jessica, Head of Client Services

Posted 7 years ago

“What a wonderful place! It's great fun making such a grand place feel like home - and very easy to do. All the rooms are individual in character and very comfortable, the kitchen is endlessly well equipped and the Hall wonderfully situated for long, rambling walks. 18 guests were easily accommodated for 3 nights, with more than enough indoors and outdoors to keep us entertained, and plenty of space to spread out in. A really, really special weekend that we'll all remember forever.”

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Posted 7 years ago

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Hi Freddie, I am so thrilled to hear that you had such an enjoyable stay at Tortree Hall! I'll be sure to pass your kind words onto the owner as well as the team here in the office. Jessica, Head of Client Services

Posted 7 years ago

“Beautiful house and garden, lots of comfortable space for family to be together”

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Posted 7 years ago

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Good Morning, So pleased you had such an enjoyable stay at The Orchard, i'll be sure to pass on your feedback to the owners of the property. Jessica, Head of Client Services

Posted 7 years ago

“Kate & Tom's were always happy to help via phone or email. I had no problems at all while booking my stay and would recommend the website to friends, families and colleagues. For Riverside Mill, more specific directions would be helpful. There's a notice at the end of the lane which says not suitable for motor vehicles which made me ponder if I'd got the correct road. The house is also better accessed off the B road instead of coming from the village.”

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Posted 7 years ago

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Hi Elizabeth, Thanks ever so much for leaving a review, we're very much looking forward to hearing from your friends, family and colleagues. I'll be sure to pass on your feedback to the team in the office and I'll see that the directions get updated with your helpful tips! Jessica, Head of Client Services

Posted 7 years ago

“Everyone at Kate & toms were really helpful and professional. We had an amazing time for my hen do at a fabulous house and everything went very smoothly with no problems at all! Thanks!!”

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Posted 7 years ago

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Hi Phillippa, It was absolutely our pleasure! I am so so pleased to hear that you had such a good hen party at Langtons, it really is a fabulous house. Jessica, Head of Client Services

Posted 7 years ago

“Very helpful and efficient team who are there to support you on every step of the way. The house was amazing and exceeded all expectations. It really was a fantastic break. Would highly recommend!”

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Posted 7 years ago

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Hi Lauren, Thank you ever so much for taking the time to leave such a lovely review. I am thrilled you had such a wonderful stay at The Hollies and i'll be sure to pass on your lovely feedback to the rest of the team here in the office. Jessica, Head of Client Services

Posted 7 years ago

“Very responsive quality of property excellent and nothing too much trouble from start to end of booking.”

kate & tom's 5 star review on 28th March 2017

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Posted 7 years ago

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Hi Annette, Thanks for leaving a review, we really do appreciate all the feedback we receive and i'll be sure to pass on your lovey words to the rest of the team. Jessica, Head of Client Services

Posted 7 years ago

“Great design and specification. Very well equipped. Pool much enjoyed. Cake much appreciated. Loved the fact that we were the only guests on site - spoilt! Would recommend mirrors close to power points.”

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Posted 7 years ago

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Hi Pauline, Thanks ever so much for taking the time out to leave a review. I am really am so happy to hear that you had such a memorable stay at Midsummer Stables. I will be sure to pass on all your feedback to the owners. Jessica, Head of Client Services

Posted 7 years ago

“Description of the venue was incorrect - it didn't have a hot tub and bbq as advertised”

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Posted 7 years ago

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Hello, I am so sorry to hear of the problems that you faced at the property, we certainly would not have advertised these facilities had we not been informed by the owner that they are indeed in the property. I will follow up personally with the owner and ensure that our information is updated. Best wishes, Jessica Head of Client Services

Posted 7 years ago

“Stunning house lovely location”

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Posted 7 years ago

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Hi Alison, So happy to hear that you loved the house. We hope you and your party had a stay to remember! Jessica, Head of Client Services

Posted 7 years ago

“Booked Hill House in The Cotswolds for my parent's Diamond Anniversary and it was amazing. So well equipped, especially the kitchen and absolutely beautiful and clean throughout. Great communication from the team during the booking process.”

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Posted 7 years ago

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Hi Alison, I am so thrilled to hear that you and your party had such a wonderful stay at Hill House. We really love that house so it's great to hear that you did too. Jessica, Head of Client Services

Posted 7 years ago

“Communications are always answered eventually and staff are courteous and helpful.”

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Posted 7 years ago

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Hi Rachel, Thank you ever so much for taking the time to leave a review. I'll be sure to pass your kind words on to the rest of my team. Jessica, Head of Client Services

Posted 7 years ago

“Providing great locations.”

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Posted 7 years ago

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Hi Tim, Thanks for leaving a review. We work hard to make sure we only pick the best locations for our properties and we're so glad you felt we lived up to that. Jessica, Head of Client Services

Posted 7 years ago

kate & tom's is rated 4.7 based on 1,520 reviews