Name: kate & tom's
Rating: 4.73

“All the staff were really helpful and responded to emails promptly. Before the hen weekend we got a card and ‘Miss to Mrs book’ in the post.. really lovely touch! Thank you!”

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Posted 5 years ago

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Thank you for your kind words Gemma, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“The Manor was a perfect attention to our celebration of two family birthdays and our 50th Wedding Anniversary. I can unequivocally recommend Kate and Toms to family and friends. What a great experience we had.”

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Posted 5 years ago

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Thank you very much for your review Richard, we're glad that you had a good booking experience with us. We hope you and your party had a great stay and if you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Great service...”

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Posted 5 years ago

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Thanks Paul! If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Really helpful team and correspondence.”

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Posted 5 years ago

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Thank you very much for your review Karen, we're glad that you had a good booking experience with us. We hope you and your party had a great stay and if you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

$Read kate & tom\'s Reviews$

Thank you for your kind words Karen, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Very responsive to questions, helpful and even sent us a 'Miss to Mrs' book!”

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Posted 5 years ago

$Read kate & tom\'s Reviews$

Thank you for your kind words, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review, we're pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Excellent customer services.”

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Posted 5 years ago

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Thank you very much for your review Catherine, we're pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Seascape was excellent and had everything we could possibly need. The situation was perfect and the whole family had a great time. One suggestion would be for a map of the exact position of the house as we all (3 separate arrivals) had difficulty finding it! Also, the arrangement for recycling wasn't entirely clear, i.e. we were told that everything went into the bins together (rubbish and recycling) but in the kitchen there were separate bins for each. The door into the large bedroom to the right of the stairs needs some WD40 as it was difficult to shut. Also, it would have been useful to have the instruction book for the dishwashers as one of them stopped working so we had to go online to find help which took a bit of time. We asked for instruction books for the washing machine and tumble dryer which were very useful. Lastly, it would be really useful to have a copy of the black file in each bedroom to make it easier for everyone to read the important points. This would make it less work for the lead person to endeavour to pass on the information given on arrival. I hope the above is useful and thank you for all your help in making our holiday so successful.”

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Posted 5 years ago

“Kate & Toms made the whole experience so easy. Highly recommend! No question was too much and they even sent me a lovely book to keep all my memories of my Hen Do in.”

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Posted 5 years ago

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Thank you very much for your review Gemma, we're glad that you had a good booking experience with us. We hope you and your party had a great stay and if you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“There were no issues with the booking. Everything ran smoothly.”

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Posted 5 years ago

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Thank you very much for your review Mehri, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Brilliant service from first communication. Prompt replies, helpful emails. Really useful information on website and in pack that is emailed out. Highly recommended in every way. Thank you.”

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Posted 5 years ago

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Thank you for your kind words Jenifer, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Easy booking system. Lots of information is provided, including what there is to do in the area and where to eat etc. Have used them before and would do so again.”

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Posted 5 years ago

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Thank you for your kind words Emma, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Good communication! Very helpful in the booking and searching process!”

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Posted 5 years ago

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Thank you very much for your review Marcia, we're pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“I honestly can’t rate Kate and Tom’s any higher! We booked a property through them for a long weekend away, the property was amazing but we experienced some difficulties afterwards with the owners and the staff at Kate and Toms went above and beyond to help us sort it!! Absolutely 5* service!!”

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Posted 5 years ago

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Thank you for your kind words Laura, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“I honestly can’t rate Kate and Tom’s any higher! We booked a property through them for a long weekend away, the property was amazing but we experienced some difficulties afterwards with the owners and the staff at Kate and Toms went above and beyond to help us sort it!! Absolutely 5* service!!”

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Posted 5 years ago

“Great touches to welcome us, basics and gels etc In case Kate and Tom's are reading this, there were 2 specific points of feedback , things that made a material difference to our experience ( even though I gave 5 stars) 1) The postcode on your joining pack is absolutely wrong, way out by 5 miles. The postcode in the pack when you reach the house is correct ( but its too late by then. So everyone had trouble getting there - the written instructions are also misleading, and speak of various signage on the way that just isnt there. Needs serious re-writing and improving. 2) We had a BBQ planned and couldnt get it working. Phone Alison who did her best but didnt know how to work it either. 5 experienced BBQers were trying for an hour, but couldnt work it. There is obviously some trick to it, and if so, you need to leave clear written instructions in the red book as to how to get it started.”

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Posted 5 years ago

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Thank you for taking the time to leave this review Tony - we really appreciate it. We’ve updated the postcode in the guest pack this morning and we’ll be investigating the issue with the BBQ. We hope you enjoyed the rest of your stay and we’d love to welcome you back to a kate & tom’s property in the future. The kate & tom’s team

Posted 5 years ago

“Overall experience. House warm and welcoming. A lovley touch in leaving a cake for husbands bithday.”

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Posted 5 years ago

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Thank you very much for your review Helen, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Provided information efficiently and helped out on queries. Also recommended a chef who turned out to be exellent”

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Posted 5 years ago

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Thank you very much for your review Anthony, we're pleased to hear that you were happy with our service and the chef! If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Very helpful”

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Posted 5 years ago

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Thank you very much for your review Caroline, we're pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“An excellent booking and briefing process.”

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Posted 5 years ago

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Thank you for your kind words Alan, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Very helpful when we were booking and any queries were dealt with promptly. Many thanks to all the team at The Freeth too who welcomed us warmly even though we arrived a little early”

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Posted 5 years ago

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Thank you very much for your review Jane, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

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