Kara Group Reviews

Name: Kara Group
Address: Interweave House, Old Power Way, Lowfields Business Park, Elland, Calderdale
Rating: 4.35

4.4 Rating 206 Reviews

82 %

of reviewers recommend Kara Group

4.4

Based on 206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Kara Group:

UK supplier specialising in medical uniforms and scrub suits for health and wellness businesses. We provide high quality scrub suits made from highly functional materials that also bring elements of style, comfort and technology to our customers' wardrobes. We have ranges that suit multiple price points, order sizes (from an individual to an entire practice or hospital) and design requirements. If you work within the medical, dental, veterinary or beauty professions, Kara is the place to source your uniforms. We are exclusive UK suppliers of Wonderwink scrubs and Jaanuu medical scrubs.

Visit Website

Phone:

1484 508302

Email:

info@karagroup.co.uk

Location:

Interweave House, Old Power Way,
Lowfields Business Park,
Elland
Calderdale
HX5 9DE

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Kara Group 5 star review on 27th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality, everything as stated on website. Will use again.”

Helpful Report

Good morning Iain, Thanks for taking the time to let us know you're happy with your scrubs! Please don't hesitate to get in touch if there's anything else you need. All the best, Kara Customer Services Team +44 (0)1484 508302 info@karagroup.co.uk

“Really good service. Lovely quality garments for our busy salon. Thanks!!!! Becky”

Helpful Report

Good morning Becky, Thanks so much for taking the time to leave us a review! It's great to hear you're happy with your scrubs and the service you received. Don't forget to keep an eye on our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes, and giveaways! If you have any queries, please get in touch with our Customer Services team on 01484 508302. All the best, The Kara Team

“I absolutely love my Wonderwink scrub tops! They're so comfy and breathable, but also keep me looking professional. Added bonus is that they don't need ironing, even after a hot wash!”

Helpful Report

Good morning Rebecca, Thank you for taking the time to leave a review! It's really great to hear you're pleased with your new scrubs. Please let us know if there's anything else we can do for you. Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways. Please feel free to get in touch with our customer services team on +441484 508302, or info@karagroup.co.uk, if there's anything else we can do for you. All the best, The Kara Team

“Love the quality and feel of the uniform. Fast delivery too.”

Helpful Report

Good morning, Thanks so much for your review! We love to hear when customers are happy with their new scrubs! Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways. All the best, The Kara Team

“Thrilled with my tulip tunics fantastic quality & perfect fit true to size! Thank you so much”

Helpful Report

Good morning Rebecca, Thanks so much for your review! It's really great to hear you're pleased with your new scrubs. Please let us know if there's anything else we can do for you. Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways. Please feel free to get in touch with our customer services team on +441484 508302, or info@karagroup.co.uk, if there's anything else we can do for you. Best, The Kara Team

“Great quality fast delivery”

Helpful Report

Thanks so much for your review! We're so pleased to hear you're happy with your new scrubs and the service you received. Check out our Instagram page @karauk_official to see all our latest styles, coupon codes, and giveaways. Please don't hesitate to get in touch with our customer services team on +441484 508302, or info@karagroup.co.uk, if there's anything we can do for you. Best, The Kara Team

“The best scrubes in the world!!! Love them!”

Helpful Report

Good afternoon, Thanks so much for your review! We love to hear when customers are happy with their new scrubs! Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways. All the best, The Kara Team

“Absolutely love my uniform top from Kara fit it and quality it lovely. Very happy 😃”

Helpful Report

Good morning Elysha, Thanks so much for leaving us a review! We're so pleased to hear you're happy with your new scrubs! Don't forget to keep an eye on our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes, and giveaways! All the best, The Kara Team

“Ordered in March, my credit card was issued on 15 th of March and still no parcel. GLS service delivered it in UK somewhere?!! Bad customer service, no parcel delivered and no money refund !”

Helpful Report

Good morning Petja, Thank you for taking the time to leave us a review. We’re sorry your order experience has not been up to the high-standard we strive to provide, we understand how frustrating that is. Our Customer Services team have been in touch with the carriage companies involved in your order, who have said the package was rejected at the point of entry into the destination country and so sent back to the UK. We’re still investigating this issue to find out what went wrong so we can ensure it doesn’t happen again. As our colleague Rhian said in her email, we are processing a refund for your shipping fees, and we would like to offer a discount off your next order with us to make up for the inconvenience caused. Your specialist non-stock items have been re-ordered from the United States for you, but if you would rather cancel your order and receive a full refund please just let our Customer Services team know and we’ll process that for you. Kind regards, Kara Customer Services Team info@karagroup.co.uk +441484 508302

“Really nice and just a bit different uniforms, great returns service, would use again😀😀”

Helpful Report

Good morning Mandy, Thanks so much for taking the time to leave us a review! It's great to hear you're happy with your scrubs and the service you received. Don't forget to keep an eye on our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes, and giveaways! If you have any queries, please get in touch with our Customer Services team on 01484 508302. All the best, The Kara Team

“very good communication, fast shipping, excellent product quality”

Helpful Report

Good afternoon Pavlos, Thank you for taking the time to leave us a review! It's great to hear you're happy with your order process and new scrubs - in spite of the mix-up on your order! Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways. Please feel free to get in touch with our Customer Services team on +441484 508302, or info@karagroup.co.uk, if there's anything else we can do for you. All the best, The Kara Team

“Beautiful scrubs, I’ve had so many compliments! Wash and fit well. Returns process straightforward and so helpful to have Rhian looking after your purchases. Definitely recommend!”

Helpful Report

Good morning, Thanks so much for leaving us a review! We're so pleased to hear you're happy with your new scrubs! We'll be sure to pass on your lovely comments to Rhian - it's always great to hear feedback on how our Customer Services team are doing. Don't forget to keep an eye on our Instagram page @KaraUK_Official to get information on our latest styles, coupon codes, and giveaways - including discounts off your next order with us for a selfie of you in your new scrubs! All the best, The Kara Team

“Our dental nurse was delighted with her maternity scrubs. Perfect colour and fit. Fast service”

Helpful Report

Good morning Sue, Thank you for taking the time to leave a review! We're really pleased your nurse was happy with her new scrubs - we've worked hard to find maternity scrubs that are functional, stylish, and comfortable for all-day wear. Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways. Please feel free to get in touch with our Customer Services team on +441484 508302, or info@karagroup.co.uk, if there's anything else we can do for you. All the best, The Kara Team

“I have ordered 2 embroided tunics from Kara which are of amazing quality, super quick delivery and a very friendly service! I also ordered trousers which didn’t fit and return them was no problem at all. I will definitely be using them again!”

Helpful Report

Good morning Carly, Thanks so much for your review! We love to hear when customers are happy with their new scrubs! Just drop one of our team an email on info@karagroup.co.uk next time you want to place an order with embroidery and we'll get it sorted for you! Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways. Please feel free to get in touch with our customer services team on +441484 508302, or info@karagroup.co.uk, if there's anything else we can do for you. All the best, The Kara Team

“Very pleased with my uniform! Thank you very much!”

Helpful Report

Good afternoon, Thank you very much for your review! It's great to hear you like your new scrubs. Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways. Please feel free to get in touch with our customer services team on +441484 508302, or info@karagroup.co.uk, if there's anything else we can do for you. All the best, The Kara Team

“Great customer service. Superb quality material and perfect fit. Love that you stock different leg length. Would definitely recommend!!!”

Helpful Report

Good afternoon, Thanks so much for your review! We're incorporating more size variance into our Kara Express range all the time, and your feedback is really helpful when we're choosing what to stock. Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways. Please feel free to get in touch with our customer services team on +441484 508302, or info@karagroup.co.uk, if there's anything else we can do for you. Best, The Kara Team

“Excellent service and lovely products x”

Helpful Report

Good afternoon, Thanks so much for your review! We love our scrubs too! Please let us know if there's anything else we can do for you. Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways. Please feel free to get in touch with our customer services team on +441484 508302, or info@karagroup.co.uk, if there's anything else we can do for you. Best, The Kara Team

“Love your products”

Helpful Report

Good afternoon Kayleigh, Thanks so much for your review! We love our scrubs too! Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways. Please feel free to get in touch with our customer services team on +441484 508302, or info@karagroup.co.uk, if there's anything else we can do for you - or if you'd like to find out some more information about the embroidery service you spoke with our colleague Rhian about back in January! Best, The Kara Team

“Very poor customer service. 1 to 2 days delivery took almost 2 weeks. Repeated phone calls regarding order status and false promises of delivery date. Unacceptable standard of communication and service.”

Helpful Report

Dear Mrs Creelman, We're sorry to hear that you are unhappy with the delivery of your scrub trousers. As stated on the Delivery page https://karagroup.co.uk/shipping/, and displayed in the Checkout at the time of purchase, delivery takes 5-15 days unless you purchase an item from the Kara express range. Your trousers are available in the Kara Express range, however you clicked through from the non-Kara Express product listing https://karagroup.co.uk/wondertech-womens-straight-leg-trousers/, so the trousers were ordered in especially for you, which is why it took a little longer. Your order was placed on 25 January and arrived with you on 4 February which is a 10 day delivery and as you can see this is within the 5-15 days expected timeframe. We hope you enjoy wearing your new trousers. Kind regards, Elisabeth, Ecommerce Manager, Kara

“Love my new work wear ready for when I’m going back to work! Very professional looking. Thanks so much!”

Helpful Report

Good afternoon Molly, Thanks so much for your review! We're so pleased to hear you're happy with your new scrubs! We loved the logo you chose to have embroidered too. Keep an eye on our Instagram page @karauk_official to get information on our latest styles, coupon codes, and giveaways. Please feel free to get in touch with our customer services team on +441484 508302, or info@karagroup.co.uk, if there's anything else we can do for you. Best, The Kara Team

Kara Group is rated 4.4 based on 206 reviews