Kaboodle (UK) Home Appliance Installation Service Reviews

Name: Kaboodle (UK) Home Appliance Installation Service
Address: Unit 5 Motorway Industrial Estate, Babbage Road, Stevenage, Herefordshire
Rating: 4.84

4.8 Rating 1,381 Reviews

96 %

of reviewers recommend Kaboodle (UK) Home Appliance Installation Service

Company Reviews

Metrics

Info

4.8

Based on 1,381 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0203 191 1077

Location:

Unit 5 Motorway Industrial Estate,
Babbage Road,
Stevenage
Herefordshire
SG1 2TU

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Kaboodle (UK) Home Appliance Installation Service 5 star review on 17th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disgusting service No response to my emails”

Helpful Report

Posted 4 years ago

“I can’t fault the service I received today from Kaboodle at all. I received a phone message yesterday which gave me a rough estimate of delivery time and said that the installers would phone when they were half an hour away. They did! Jake and Mike arrived and got on with the job. They were friendly, they cleared up after themselves, they respected my kitchen area and when they left, if it wasn’t for the new dishwasher I wouldn’t have known they’d been. Five star service. Two nice guys. One happy customer. Thank you.”

Helpful Report

Posted 4 years ago

“Very disappointed with the service. I bought a Miele fridge freezer direct and kaboodle was due to install it. First excuse was that they not receive the appliance from Miele I spoke to Miele and they said it had been dispatched. Two weeks later I got fed up and sent Miele an email asking about my fridge freezer. Few minutes later kaboodle rang to arrange an installation. On the day of installation I rang in the morning to confirm and the operator said that it will be installed today. At 10am I receive a call saying the installation will not take place due to unforeseen circumstances. The earliest they can do will be Friday pm. Not giving me a time as you can understand I have a child to pick up so the afternoon slot is no good for me. I have taken two day of work for the installation. Very very poor service”

Helpful Report

Posted 4 years ago

“SteveS and SteveM worked quickly, efficiently And tidily to install our new Rangemaster oven.”

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Posted 4 years ago

“Punctual. Organised. Technically competent. Friendly.”

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Posted 4 years ago

“Amazing service! Takes the stress out of getting a new cooker!”

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Posted 4 years ago

“The driver notified me an hour before my delivery was to take place and arrived on time. Steve s and Steve M were very pleasant and helpful. They fitted my new cooker, removed the old one and took away the packaging from the new one, very pleased. Made them a coffee whilst they were doing the job, which the coffee would have been better if it was from a Tassimo. Great service.”

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Posted 4 years ago

“Steve and Steve were efficient and courteous got the job done well.”

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Posted 4 years ago

“Had to write a review, just had a SMEG range oven delivered and installed by Tony and Chris, excellent installation, re fitting gas pipes and wiring in, perfect gentlemen and a credit to Kaboodle. removed my old appliance in the rain without a moan in rough conditions. Would recommend this team and company and give it five stars.”

Helpful Report

Posted 4 years ago

“Jordan R did a great job throughout. He notified me an hour before arrival so I could make sure everything ready. He dealt with problems quickly and efficiently and explained what he was doing. My questions about the process and the new cooker were all answered clearly with further information offered about what to expect and how to find out more. i was a little anxious about having a new cooker fitted and he made the event straightforward and easy to understand. He carefully checked and double checked everything. All in all, Jordan did a fine job and I highly recommend him. Thank you.”

Helpful Report

Posted 4 years ago

“Just had Steve S & Steve M here to remove and fit a new gas oven. They worked quickly, professionally and we're very friendly guys. They took the time to run through how the new oven worked. They did a great job and I'm really pleased with the result.”

Helpful Report

Posted 4 years ago

“I had a dishwasher removed and a new one fitted on 15th November. The two guys who came to do this were brilliant. They were meticulous and thorough. It was not an easy job removing the old one and fitting the new but they did an amazing job. Felt was put down so the floor and the work surfaces were not damaged. They checked and double checked it was all secure and up and running before they left. Brilliant service - THANK YOU”

Helpful Report

Posted 4 years ago

“Ryan and Brodie did a fabulous job installing our new Rangemaster Cooker. Thanks to you both.”

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Posted 4 years ago

“Excellent service from start to finish. Steve M and Steve S were very helpful and made sure I was happy with their service. I was worried the door would not go on the Bosch dishwasher but they made sure it went on properly, as it should do. Also, gave me advice on care for the dishwasher using it for the first time.”

Helpful Report

Posted 4 years ago

“Fantastic service received today from Steve M & Steve S who have delivered/installed my fridge freezer. Very pleasant, courteous and knowledgeable. Thank you very much :)”

Helpful Report

Posted 4 years ago

“Overall, very happy with the delivery and installation of our gas cooker, but… First off: the criticism. We were told we were going to be sent a text/email giving us a three-hour time slot for delivery the day before, and this never happened. So it was the usual wait-in-all-day-with-fingers-crossed scenario. (We did get a call a few minutes beforehand, though!) As for everything else, very, very happy. The two guys handling the installation, Kim and Leon, were friendly, efficient and thorough. They even explained everything going on (sometimes in jargon that went over our heads but we appreciated the effort). We were also fully briefed about what to do before using the oven to cook for the first time, and how to register the cooker online.”

Helpful Report

Posted 4 years ago

“Steve S and Steve M were fantastic at installing and removing my old integrated dishwasher today. The job was very complicated and at one point they thought the only way to remove the old dishwasher would be to have to pull up the kitchen counter top, due to a bad installation of the appliance when the kitchen was put in many years ago. After much perseverance and effort they managed to get it out though with no damage to the kitchen. The job took them a lot longer as a result but they were very friendly and helpful throughout and I would definitely use them again. Thanks to both of them!”

Helpful Report

Posted 4 years ago

“Steve S and Steve M installed a Rangemaster, arrived when they said they would, job was done in an hour including removing all packaging and the old cooker. Very professional. A great partnership.”

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Posted 5 years ago

“Very pleased with engineers Steve M/Steve S who installed my new electric hob”

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Posted 5 years ago

“Matt and Gary tackled a very challenging installation with skill and good humour and went way beyond the call of duty in sorting out an unforeseen problem. Warmly commended”

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Posted 5 years ago

Kaboodle (UK) Home Appliance Installation Service is rated 4.8 based on 1,381 reviews