Kaboodle (UK) Home Appliance Installation Service Reviews

Name: Kaboodle (UK) Home Appliance Installation Service
Address: Unit 5 Motorway Industrial Estate, Babbage Road, Stevenage, Herefordshire
Rating: 4.84

4.8 Rating 1,381 Reviews

96 %

of reviewers recommend Kaboodle (UK) Home Appliance Installation Service

Company Reviews

Metrics

Info

4.8

Based on 1,381 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0203 191 1077

Location:

Unit 5 Motorway Industrial Estate,
Babbage Road,
Stevenage
Herefordshire
SG1 2TU

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Kaboodle (UK) Home Appliance Installation Service 5 star review on 17th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ryan and Chris did a very professional job with friendly, courteous service. All done in less than half an hour - good job.”

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Posted 3 years ago

“Very professional job and friendly, courteous service. All done in less than half an hour.”

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Posted 3 years ago

“I purchased a new fully integrated dishwasher from Marks Electrical and the installation was done by a team from Kaboodle. I was actually dreading it due to previous experiences of fitters from the usual home appliance companies. The Kaboodle team called as they agreed to advise of them arriving. Upon arrival they were wearing masks and assesed the removal of the old appliance and promptly got to work. The team of two communicated well with each other and were positive throughout. Not the usual huffing and puffing! They even made a slight adjustment by trimming the plinth and started a programme to check it was working correctly before cleaving. They even wiped up water leaked from the old machine when taking it through the hallway. If only the consumer was able to call Kaboodle directly..... Highly recommend the team who delivered to me today in SW19.”

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Posted 3 years ago

“Excellent service form Ryan & Chris. Arrived as promised. Were super fast and efficient and cleaned up afterwards. Couldn't ask for more!”

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Posted 3 years ago

“Our fridge freezer was being replaced and the two fitters Ryan & Chris were excellent, they knew exactly what they were doing and cleared up and were so helpful”

Kaboodle (UK) Home Appliance Installation Service 5 star review on 31st January 2021

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Posted 3 years ago

“Delivery of our integrated Neff dishwasher & fridge was on time and the installers Ryan & Chris had them fitted in no time all. Both items were checked working ok & that we were totally satisfied before leaving. Would definitely use this service again in the future.”

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Posted 3 years ago

“Im left with a wet and soggy kitchen because of bodged installation of a dishwasher. Kaboodles response - someone will call you. You'd get better service at fawlty towers.”

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Posted 3 years ago

“Brought a new oven, removed the old one and left with my kitchen drawer damaged. Refused to acknowledge fault even though nobody else was in the kitchen that day... Shocking customer services. AVOID”

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Posted 3 years ago

“Had a Bosch dishwasher installed (13th Jan.)the fitters were George and IBS. Arrived on time following their initial phone call. Installed and tested within 35 mins. Removed old appliance as arranged. All in all a very satisfactory experience. The guys were polite efficient and I was impressed with their professionalism. Highly recommend Kaboodle and their staff.”

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Posted 3 years ago

“My goodness! The collection of our old dual fuel Rangemaster, delivery and installation of our new dual fuel Rangemaster was excellent. The call to tell us the delivery time was very helpful, delivery was on time and the installation engineers were polite, professional and worked well together to ensure our new cooker was carefully installed and working. It was a pleasure to have such excellent service. Thank you.”

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Posted 3 years ago

“Absolutely great service, two gentlemen extremely polite and very respectful professional- used dust sheets fast and efficient worked really cleanly Etc Oh love the fridge BTW”

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Posted 3 years ago

“Two young men, Micah and Brodie, arrived exactly at the time they had offered in a prior call. They were polite and extremely efficient. The fitter knew exactly what to do and was courteous in explaining his actions throughout. Both wore masks and were extremely safety conscious. Excellent service.”

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Posted 3 years ago

“Very professional service. Very pleased.”

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Posted 3 years ago

“Prompt, efficient, knowledgeable and friendly installation team.”

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Posted 3 years ago

“Tom and Jordan were very professional when they installed my range cooker. Really helpful, clean tidy and COVID aware.”

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Posted 3 years ago

“everything about our purchase from marks electrical seemed efficient. it took longer than we thought-and had been told- to get the fitting (one week delay by me included) and the booking was inefficient - with multiple phone calls to book, and multiple identical safety phone checks. The actual fitting was one of the worst household events ive ever known. the workmen left all the doors open on a cold day - I seemed to spend all day trying to keep them shut..... they treated our house like a building site - which they owned! firstly they weren't going to fit the cooker because it was under a recessed window. this was checked, and they started. they then did tests - which they said showed a gas leak - and eventually turned off and condemned our boiler - making me sign forms and sticking labels on it.... the next day I got a very efficient and polite Corgi engineer (costing me £144.00) to check the system - as I didn't trust the fitters- and it passed fully with no adjustment, and no advisories! The boiler was safe and we'd had a very cold and worrying night! they did fit the cooker, and left the house with it working and both ovens going to burn them off.... BUT they had scratched the side of the range (it doesn't show in place as its on the side and I didn't see it til later). they didn't level the cooker, which was raised at the front - and only 3 of the 8 legs even touching the ground - so i had to correct this myself. They didn't leave a gap of one cm at the sides as in the manual (and there was no restriction at one end as i'd removed a unit), and because of this and because it wasn't levelled, part of one side of the frame was in contact with the wooden unit next to it, and its blistered the recently painted paintwork onto the front of the unit. I signed to say it was done, but I didn't check levels, or the gap (should you have to?). The whole thing was unsatisfactory, and I'd never use them again. Additionally I had to spend £144.00 above their fitting costs to get the gas supply and boiler checked by a competent Corgi registered supplier. It was a bad experience.....”

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Posted 3 years ago

“Friendly, efficient and helpful”

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Posted 3 years ago

“No updates from customer service, chased multiple times, asked to escalate, got no response. Over a month with no oven and just fobbed off at every opportunity. No idea when installation might happen, but dreading christmas with no oven.”

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Posted 3 years ago

“Friendly pair of delivery men, turned up nice and early and installed my cooker.”

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Posted 3 years ago

“Friendly pair of delivery men, turned up nice and early and installed my cooker.”

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Posted 3 years ago

Kaboodle (UK) Home Appliance Installation Service is rated 4.8 based on 1,381 reviews