Kabayan Remit Reviews

Name: Kabayan Remit
Address: Eco Business Centre, Charlotte Avenue, Elmsbrook, Eco Business Centre, Charlotte Avenue, Elmsbrook, Oxfordshire
Rating: 4.79

4.8 Rating 21,630 Reviews

97 %

of reviewers recommend Kabayan Remit

Company Reviews

Metrics

Info

4.8

Based on 21,630 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Kabayan Remit:

Kabayan Capital Limited trading as Kabayan Remit was incorporated in June 2012 to help our kababayan who are working very hard overseas to send money to their loved ones in the Philippines. With Kabayan Remit, you can go to your account and send money anytime you want. In this digital world, we give the most efficient, cost-effective, and convenient way of transferring your money to the Philippines!

Visit Website

Phone:

020 3474 0999

Email:

info@kabayanremit.com

Location:

Eco Business Centre, Charlotte Avenue, Elmsbrook,
Eco Business Centre, Charlotte Avenue, Elmsbrook
Oxfordshire
OX27 8BL

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Kabayan Remit 5 star review on 29th March 2025

230

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have to enter my card number every time I use you service. It would be better if you saved my card and all I have to do is click it enter the cvv. If I use another card I can then enter the new cards number”

Helpful Report

Posted 3 years ago

Hi Barrie, thank you for your feedback. However, we do not save our customers' card details for security purposes. We hope you understand. If there's anything else we can help with, please send us an email at info@kabayanremit.com. Thank you and have a great day!

Posted 3 years ago

“i rarely use this because service charge is higher than the other remittance.”

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Posted 3 years ago

Thanks for sharing that, Rodlyn. We're always working on improving our services, so we appreciate every feedback we get.

Posted 3 years ago

“Good service! But very low limit in sending money every month! Also expensive transfer fees”

Helpful Report

Posted 3 years ago

Thanks for sharing that, June. We're always working on improving our services, so we appreciate every feedback we get.

Posted 3 years ago

“Good easy to use”

Helpful Report

Posted 3 years ago

Hi Marie Anne, we're delighted to hear that you had such a positive experience using our services. 😊 Please feel free to share your feedback on how we can improve our services by sending us an email at info@kabayanremit.com. Thank you!

Posted 3 years ago

“I put poor rate at this time as I never received any email or txt message from kabayan remittance if the money that I have send lately thru kabayan has already been received in the philippines or not. I was sending thru kabayan remit most of the time with a good feed back but only now they have failed me.”

Helpful Report

Posted 3 years ago

Sorry to hear you've experienced issues with our service. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Posted 3 years ago

“Your exchange rate is really good but it takes a day now for the money to be debited into the beneficiaries account”

Helpful Report

Posted 3 years ago

Thank you for your review. We'll always do our best to deliver your money to your loved ones as quickly as possible. Transfers below Php 50,000 are usually delivered within an hour. However, larger transfers take longer, as sometimes we need to conduct additional checks or banks may take longer to process. Don't worry; we're continuously improving the speed & reliability of our services to provide our customers with an even better remittance experience.

Posted 3 years ago

“Thank you.”

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Posted 3 years ago

Many thanks for your support! We really appreciate it. 😊

Posted 3 years ago

“Fairly done but do not respond easily we need to ring back to know the outcome of the transaction”

Helpful Report

Posted 3 years ago

Thanks for sharing that, Leticia. We're always working on improving our services, so we appreciate every feedback we get. Feel free to send us more details at info@kabayanremit.com. Thanks!

Posted 3 years ago

“One transaction delayed until I called to find out the reason otherwise no notice of any problem cause .”

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Posted 3 years ago

Thanks for sharing that, Sahara. We're always working on improving our services, so we appreciate every feedback we get. Thanks!

Posted 3 years ago

“Rates are a bit higher”

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Posted 3 years ago

Thanks for the review, Jefferson!

Posted 3 years ago

“Charges is much compared with other remittance”

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Posted 3 years ago

Thanks for sharing that, Marjorie. We're always working on improving our services, so we appreciate every feedback we get. All the best!

Posted 3 years ago

“Got a problem with my remittance and took a wk toresolve”

Helpful Report

Posted 3 years ago

Sorry to hear you've experienced issues with our service, Ma Judy. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Posted 3 years ago

“At times service is not that good I pay twice service charge so that my money will be receive after an hour. Rather than I send above 100k and it takes few days before the dependent will receive but its not been send immediately and it is really needed”

Helpful Report

Posted 3 years ago

Thanks for sharing that. We're always working on improving our services, so we appreciate every feedback we get. Feel free to send us more details at info@kabayanremit.com. Thanks!

Posted 3 years ago

“Transaction confirmations recieved a bit late, other than that - satisfied customer here .”

Helpful Report

Posted 3 years ago

Thanks for sharing that, Roselle. We're always working on improving our services, so we appreciate every feedback we get.

Posted 3 years ago

“Sometimes our padala is long time to appear in our account”

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Posted 3 years ago

Thanks for sharing that, Eva. We're always working on improving our services, so we appreciate every feedback we get. Feel free to send us more details at info@kabayanremit.com. Thanks!

Posted 3 years ago

“The service is fine but the only thing is, it's always noisy at the background during conversation. Staff are polite and helpful.”

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Posted 3 years ago

Thanks for sharing that, Mary Joice. We're always working on improving our services, so we appreciate every feedback we get. Thanks!

Posted 3 years ago

“Remittance got stuck when g cash had a problem in their system because of holiday time.”

Helpful Report

Posted 3 years ago

Sorry to hear you've experienced issues with our service! Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Posted 3 years ago

“Exchange rates are much higher than other remittance centre but the service charge are quite high 5.99”

Helpful Report

Posted 3 years ago

Hi Arlene, thanks for your feedback. We may not be the cheapest money transfer provider out there (not yet). Still, we're always working behind the scenes on finding innovative ways that will lower the fees while offering outstanding services for our kababayan.

Posted 3 years ago

“I hope a text message should be sent to the sender that the money has been received or delivered.”

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Posted 3 years ago

Hi Giovanni, thank you for your feedback. Please note that we do inform our customers by SMS once the transfer has been successfully credited to their beneficiary's account or when the cash is ready for pickup at the cash collection point. We hope this helps!

Posted 3 years ago

“Fast transaction but app needs improvement. Need to put in my debit card number everytime I send money. And also, maximum you can send online is less than 1000 thru debit card, more than that you need to do online transfer which would delay everything. So Im just giving 3 stars. Their fees are high too compared with other remittance apps. Exchange rate is competitive not the best though.”

Helpful Report

Posted 4 years ago

Thanks for your review. We're always working on improving our services, so we appreciate every feedback we get.

Posted 4 years ago

Kabayan Remit is rated 4.8 based on 21,630 reviews