Kabayan Remit Reviews

Name: Kabayan Remit
Address: Eco Business Centre, Charlotte Avenue, Elmsbrook, Eco Business Centre, Charlotte Avenue, Elmsbrook, Oxfordshire
Rating: 4.79

4.8 Rating 21,630 Reviews

97 %

of reviewers recommend Kabayan Remit

Company Reviews

Metrics

Info

4.8

Based on 21,630 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Kabayan Remit:

Kabayan Capital Limited trading as Kabayan Remit was incorporated in June 2012 to help our kababayan who are working very hard overseas to send money to their loved ones in the Philippines. With Kabayan Remit, you can go to your account and send money anytime you want. In this digital world, we give the most efficient, cost-effective, and convenient way of transferring your money to the Philippines!

Visit Website

Phone:

020 3474 0999

Email:

info@kabayanremit.com

Location:

Eco Business Centre, Charlotte Avenue, Elmsbrook,
Eco Business Centre, Charlotte Avenue, Elmsbrook
Oxfordshire
OX27 8BL

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Kabayan Remit 5 star review on 29th March 2025

230

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great exchange rates, but the app needs improvements . It can’t use it, it just goes blank randomly when inputing amounts. So i have to use my browser. That’s it.”

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Posted 1 year ago

“Good job thanks you”

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Posted 1 year ago

“Online service is not very good no confirmation received or no update about the transaction”

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Posted 1 year ago

Thanks for sharing that, Leticia. We're always working on improving our services, so we appreciate every feedback we get. Feel free to send us more details at info@kabayanremit.com. Thanks!

Posted 1 year ago

“I’ve been the good costumer of Kabayan for almost five yrs,but recently when I send money to my Family in Philippines,why you have a lot of requirements to be submitted for your Client, like me, that’s why , pina cancelled kona lang yong dal want beses na latest na padala ko kahapon..at nag pa Refund ako..kasi pera ko yon..at saka kaagad agad mag deduct ng Devit Card ko..tag £1000 Pa naman ang pag padala ko..every call..nag bayad naman ako ng Service pay..plss paki Refund nalang sa remaining kong pera na na deduct na ninyo…”

Helpful Report

Posted 1 year ago

Hi Rabbai, thank you for your review and for raising your concern with regard to this matter. We would like to apologise for any inconvenience caused. Please note that as a Money Service Business (MSB) regulated by the Financial Conduct Authority (FCA), we are legally required to check our customers' documents from time to time, especially when sending large amounts. To avoid any delay with your transfers, please make sure you have the requested documents available. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com.

Posted 1 year ago

“Rate is a bit low compare to other remittances. And charges are a bit too much.”

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Posted 1 year ago

“You should give rewards to your loyal customer.”

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Posted 1 year ago

“Being loyal to kabayan remit but theres no complimentary or anything. Not like the other remittances. Sometimes good sometimes bad.. theres one instance that they have to wait more than 8 hours to get the money. Sometimes in minutes. So unpredictable”

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Posted 1 year ago

“It could have better if money transfered in real time. Sometimes if i send money Saturday in Philippines we need to wait until Monday to cleared the money in the account. Nevertheless your service so far is good. And your rate is way higher compared to others. Thank you”

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Posted 1 year ago

“When I did my remittance they keep sending reminders on how to pay which is so annoying. Like today, didn't know why I didn't receive my transaction details yet. I don't even know what cause me delays or problems for not receiving my receipt. Hopefully, my transaction went through and there's no problem happened. Thanks for paying attention for this matter. Have a good one.”

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Posted 1 year ago

Thanks for sharing that, Vivian. If your receipt takes longer than expected, you can download it on the spot on your mobile app or website under transaction details. Hope it helps.

Posted 1 year ago

“At first it was great using Kabayan Remit for remittance purposes. Unfortunately, after some changes the app became lagging and there's delay in the process. Before it was swift! But lately, the exchange rates are quite way lower from the realtime exchange rate compared on when it started, they really had lot's of changes I guess.”

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Posted 1 year ago

Thanks for sharing that, Francess. We're always working on improving our services, so we appreciate every feedback we get. Feel free to send us more details at info@kabayanremit.com. Thanks!

Posted 1 year ago

“Mostly slow sending money.”

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Posted 1 year ago

We're so pleased to hear that, Anna. Thanks for sharing! 🥰

Posted 1 year ago

“My concern is past as the family recieved the remittance”

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Posted 2 years ago

Thanks so much for choosing us, Jaypee.❤️ We're always happy to help!

Posted 2 years ago

“last transaction is late delivered.”

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Posted 2 years ago

Hello, Edman. Thank you for your review and for raising your concern regarding our services. We would like to apologize for any inconvenience caused. Please be advised that we take great care in ensuring that every feedback from our customers is thoroughly investigated. Your transaction was processed and credited to your receiver account after hours. However, the status of the application was changed, not in real-time. We hope this helps, and we hope you continue using our services. If there's anything else we can help with, please feel free to send us an email at info@kabayanremit.com. Thank you.

Posted 2 years ago

“Not that fast enough on my first transaction”

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Posted 2 years ago

Thanks for sharing that, Jane. First transactions need to undergo compliance review, but we can assure you that it will be different on your next transaction. However, upon checking on our record today, your transaction has been available for pick up in the Philippines within 1hour after we received your payment. Thank you

Posted 2 years ago

“sana meron po kayong promo na mas mababa po ang transaction fee”

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Posted 2 years ago

Hi Karl Henry, thank you for your feedback. Kabayan Remit provides low service fees and high exchange rates compared to other money remittances. Based on our current campaign, you can refer your friends to earn 80CAD once you refer three people to lessen the total amount to pay on your transaction. Thank you

Posted 2 years ago

“It would be better if you remove service fee and have an option for economy that is longer to take but with free service fee.”

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Posted 2 years ago

Thanks for sharing that, Irish. We always aim to deliver our customers’ money as safely and quickly as possible that's why our crediting time is just minutes, but we highly appreciate the feedback as we're always open on that to further improve our service 😊

Posted 2 years ago

“I did two transactions 8hours ago. I send the money on both transaction right away. But only 1 transaction succeed!!!! My parents needs the money already!!! It’s been 8hours man!!!!”

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Posted 2 years ago

Thank you for your review, Charina. Upon checking in our system, your transaction for Charina Usi Mariano that you've created is already forwarded to the Philippines. One transaction is via credit to the account, and the other is via Cash Collection, which is still available for pickup. Please let us know if the transaction is meant to send via Credit to Account, not for Cash collection. Thank you

Posted 2 years ago

“I wish we can pay directly within your website to avoid the transfer fee charged by our bank just like Western Union, World Remit. Zoom Etc.”

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Posted 2 years ago

Thanks so much for the rating, Rhine. We only accept Interac e-transfer as the mode of payment for security purposes. Should you need further assistance, please do not hesitate to contact us.

Posted 2 years ago

“Very convenient but service fee is whack.”

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Posted 2 years ago

Hi Danielle, thank you for your review. We're delighted to hear that you had such a positive experience using our services. 😊 Kabayan Remit service fee has a bracket, but we're making sure we're still offering low fees for our kababayans while offering outstanding services.

Posted 2 years ago

“Very easy to send money using my kabayan app”

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Posted 2 years ago

Many thanks for your support, Wilfredo! We really appreciate it. 😊

Posted 2 years ago

Kabayan Remit is rated 4.8 based on 21,630 reviews