Kabayan Remit Reviews

Name: Kabayan Remit
Address: Eco Business Centre, Charlotte Avenue, Elmsbrook, Eco Business Centre, Charlotte Avenue, Elmsbrook, Oxfordshire
Rating: 4.79

4.8 Rating 21,627 Reviews

97 %

of reviewers recommend Kabayan Remit

Company Reviews

Metrics

Info

4.8

Based on 21,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Kabayan Remit:

Kabayan Capital Limited trading as Kabayan Remit was incorporated in June 2012 to help our kababayan who are working very hard overseas to send money to their loved ones in the Philippines. With Kabayan Remit, you can go to your account and send money anytime you want. In this digital world, we give the most efficient, cost-effective, and convenient way of transferring your money to the Philippines!

Visit Website

Phone:

020 3474 0999

Email:

info@kabayanremit.com

Location:

Eco Business Centre, Charlotte Avenue, Elmsbrook,
Eco Business Centre, Charlotte Avenue, Elmsbrook
Oxfordshire
OX27 8BL

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Kabayan Remit 5 star review on 22nd October 2024

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Merry 🎄 Christmas and Happy New Year Thanks for great service.”

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Posted 2 months ago

I'm so glad you were satisfied with our service, Lori. It was a pleasure assisting you, and we're always here if you need anything further. 😊

Posted 2 months ago

“It's convenience for me to send using Kabayan Remit. If there's an issue, the staffs are trying their best to help.”

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Posted 3 months ago

Thanks for the lovely feedback, Juvilyn. We'll keep doing our best to provide you with fantastic services. 🌟

Posted 2 months ago

“Easy to follow the app Fast service”

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Posted 3 months ago

Hi Kabayan, thank you for your review. We're delighted to hear that you had such a positive experience using our services. 😊

Posted 2 months ago

“Hello KABAYAN, Kabayanremit is reliable , fast, customer service excellent , also been recommending to kababayan Pilipinos and more. Maraming Salamat Po Kabayan. Been in your service for almost four years now. More Power to you. !!”

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Posted 3 months ago

Thank you for the review and recommendation, Karol. It's always great to hear from happy customers. Cheers to many more years ahead of us! 🥂

Posted 2 months ago

“Very good service”

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Posted 3 months ago

So happy to hear your feedback! ❤️ We're lucky to have you on board, Kabayan.

Posted 2 months ago

“Amazing costumer service🫡 Fast transaction and easy to use⭐️⭐️⭐️⭐️⭐️..”

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Posted 3 months ago

So happy to hear your feedback! ❤️ We're lucky to have you on board, Bambim.

Posted 3 months ago

“Very poor apps”

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Posted 3 months ago

Thank you for your feedback, and we apologize for any inconvenience you experienced with our service, Baby Lita. Screen transitions and effects or some setup with the user settings sometimes affect the app's usability. I've checked your account, and we're happy this concern has been resolved with our customer service. Feel free to contact us with any further concerns or anything we can assist you with, Kabayan. 😊

Posted 3 months ago

“The main point of opening this app is to send money. And when you do so, the first 2 boxes you click on are veeeery slow to respond. One has to refresh a couple of time before it reacts!”

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Posted 3 months ago

Hi Aeron, thank you for your review and for raising your concern about this matter. Your input is valuable, and we will consider it as we work on improving the app. Our goal is to make your experience as smooth and efficient as possible, and we appreciate your patience as we make these adjustments. 🙏

Posted 3 months ago

“Easy and convenient to send money back home in the Philippines..you can return and refunds no problem. The customer service 24/7 easy to communicate.”

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Posted 3 months ago

Thanks for the lovely feedback, Kabayan Norelyn. We'll keep doing our best to provide you with fantastic services. 🌟

Posted 3 months ago

“In the early stages before when i started sending money, the flow of transaction was very quick and smooth and the money sent was received or credited quickly, like in a flash. However lately, i had experienced twice that my family members did not get the money right away and it took like 2 weeks before it was received and that proof from the receiving bank are needed to be provided which was not happening before. So, i am just wondering what’s goin’ on now?”

Helpful Report

Posted 3 months ago

We can confirm receipt of your complaint. We apologize that you had to experience this. We appreciate this opportunity to explain what happened to your transaction. We used Bancnet Instapay to process your transaction, which is a system operated by Banko Sentral ng Pilipinas. In a way, that system serves as a bridge for various Philippine banks so your money can be sent faster (can take as fast as a few minutes). Then the feedback, if the transaction is credited or undelivered (e.g. account number provided does not exist, returned by the bank) will be coming from the recipient bank, which in this case would be BPI. However, BPI had system maintenance, maintenance that's supposed to be for disbursement only, but for some reason, it also affects the inward transactions, including the remittances. Factors like this are beyond our control as we heavily rely on the recipient's feedback. We will appreciate your understanding, and we thank you for your continued use of our service for your remittance needs.

Posted 3 months ago

“I am a costumer here since 2012..Safe,secure and reliable remittance services.”

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Posted 3 months ago

Thank you for the review, Mardy. It's always great to hear from happy customers. Cheers to many more years ahead of us! 🥂

Posted 3 months ago

“Excellent to deal with where you can trust money is safe and delivered on time.”

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Posted 3 months ago

Thank you for trusting us, Ken. We'll keep doing our best to provide you with fantastic services. 🌟

Posted 3 months ago

“Trusted; fast; approachable/friendly staff.”

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Posted 3 months ago

We're so glad to hear about your great experience with us, Junet. We'll do our best not to disappoint. 🙏

Posted 3 months ago

“easy access apps and transactions fast”

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Posted 3 months ago

Thank you for trusting us, Alren. Delivering your hard-earned money to your loved ones safely will always be our number one priority. 🙏

Posted 3 months ago

“Great!good”

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Posted 3 months ago

So happy to hear your feedback! ❤️ We're lucky to have you on board, Kabayan.

Posted 3 months ago

“For the 17 year life as an ofw, the best remittance app ive used so far. More power!”

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Posted 3 months ago

Thanks for the lovely feedback, Donna. We are delighted to hear you found amazing value in our services. 😊

Posted 3 months ago

“Thanks a lot for the fast & hazzel free More power”

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Posted 3 months ago

Glad to hear your money was delivered fast, Kabayan! We'll keep doing our best to provide you with fantastic services. 🌟

Posted 3 months ago

“Staff are very professional. They explain in details any query that I ask. Very respectful too.”

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Posted 3 months ago

Glad to hear that you had such a positive experience using our services, Kabayan! We'll keep doing our best to provide you with fantastic services. 🌟

Posted 3 months ago

“I've been remitting at this company for many years cause i find comfortable ,accurate,and trusted , respond and solve for all the customers , courteuos employee.”

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Posted 3 months ago

Thank you for the review, Kabayan. It's always great to hear from happy customers. Cheers to many more years ahead of us! 🥂

Posted 3 months ago

“Excellent customer service.very polite and friendly staff.”

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Posted 3 months ago

Thanks for the lovely feedback. We are delighted to hear you found amazing value in our services. 😊

Posted 3 months ago

Kabayan Remit is rated 4.8 based on 21,627 reviews