Kabayan Remit Reviews

Name: Kabayan Remit
Address: Eco Business Centre, Charlotte Avenue, Elmsbrook, Eco Business Centre, Charlotte Avenue, Elmsbrook, Oxfordshire
Rating: 4.79

4.8 Rating 21,574 Reviews

97 %

of reviewers recommend Kabayan Remit

Company Reviews

Metrics

Info

4.8

Based on 21,574 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Kabayan Remit:

Kabayan Capital Limited trading as Kabayan Remit was incorporated in June 2012 to help our kababayan who are working very hard overseas to send money to their loved ones in the Philippines. With Kabayan Remit, you can go to your account and send money anytime you want. In this digital world, we give the most efficient, cost-effective, and convenient way of transferring your money to the Philippines!

Visit Website

Phone:

020 3474 0999

Email:

info@kabayanremit.com

Location:

Eco Business Centre, Charlotte Avenue, Elmsbrook,
Eco Business Centre, Charlotte Avenue, Elmsbrook
Oxfordshire
OX27 8BL

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Kabayan Remit 5 star review on 22nd October 2024

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so very thankful for this excellent company. I use their services to support my son studying in the Philippines, to pay his rent, uni fees and bills. I also pay for some family members over in Dasmarinas. Basically I am so amazed at the superb service I get. When there are issues they are quickly and professionally handled. As a UK ciitzen who has so many connections in the Philippines I am so blessed by Kabayan Remit. It really is a service you can trust and rely on.”

Helpful Report

Posted 4 years ago

Hi Andrew, thank you so much for the lovely review. We're very glad to hear you enjoy using our services. Our team always work hard to make money remittance to the Philippines easier and more convenient for our customers here in the UK. Thank you very much for your continued support. It's a pleasure to be of service to you every time. 😊 All the best, Kabayan Team

Posted 4 years ago

“Yes, the remittance process is good and quick.”

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Posted 1 hour ago

“Previously, it was very easy for my family in the Philippines to pick up the money, but now, for the second time in a row, they need to wait two days to claim the money. I do not know if I will be able to continue using your service, Kabayan.”

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Posted 1 day ago

“Fast and reliable”

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Posted 2 days ago

“Thank kabayan remit for your good service to my family backhome anytime I send money its easy to find way and your customer service very respectful delightful heart that they can speak well to the clients.”

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Posted 3 days ago

“I rate 5 stars because brilliant service,the staff very helpful i have no problem this Kabayanremit,I really recommend friends and families”

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Posted 6 days ago

“It’s very easy and very convenient”

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Posted 1 week ago

“Happy New Year and thank you!”

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Posted 1 week ago

“Marcus, listen and empathize with the customer and wiling to help to resolve the issue at hand. That’s one of the best qualities he shown being in the customer service desk. He will be the Asset of Kabayan Remittance. Keep up the good work Marcus!!!”

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Posted 2 weeks ago

Glad to hear that you had such a positive experience using our services, Joel! We'll keep doing our best to provide you with fantastic services. 🌟

Posted 1 week ago

“Merry 🎄 Christmas and Happy New Year Thanks for great service.”

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Posted 2 weeks ago

I'm so glad you were satisfied with our service, Lori. It was a pleasure assisting you, and we're always here if you need anything further. 😊

Posted 1 week ago

“It's convenience for me to send using Kabayan Remit. If there's an issue, the staffs are trying their best to help.”

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Posted 3 weeks ago

Thanks for the lovely feedback, Juvilyn. We'll keep doing our best to provide you with fantastic services. 🌟

Posted 1 week ago

“Easy to follow the app Fast service”

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Posted 3 weeks ago

Hi Kabayan, thank you for your review. We're delighted to hear that you had such a positive experience using our services. 😊

Posted 1 week ago

“Hello KABAYAN, Kabayanremit is reliable , fast, customer service excellent , also been recommending to kababayan Pilipinos and more. Maraming Salamat Po Kabayan. Been in your service for almost four years now. More Power to you. !!”

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Posted 3 weeks ago

Thank you for the review and recommendation, Karol. It's always great to hear from happy customers. Cheers to many more years ahead of us! 🥂

Posted 1 week ago

“Very good service”

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Posted 3 weeks ago

So happy to hear your feedback! ❤️ We're lucky to have you on board, Kabayan.

Posted 1 week ago

“Amazing costumer service🫡 Fast transaction and easy to use⭐️⭐️⭐️⭐️⭐️..”

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Posted 1 month ago

So happy to hear your feedback! ❤️ We're lucky to have you on board, Bambim.

Posted 4 weeks ago

“Very poor apps”

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Posted 1 month ago

Thank you for your feedback, and we apologize for any inconvenience you experienced with our service, Baby Lita. Screen transitions and effects or some setup with the user settings sometimes affect the app's usability. I've checked your account, and we're happy this concern has been resolved with our customer service. Feel free to contact us with any further concerns or anything we can assist you with, Kabayan. 😊

Posted 4 weeks ago

“The main point of opening this app is to send money. And when you do so, the first 2 boxes you click on are veeeery slow to respond. One has to refresh a couple of time before it reacts!”

Helpful Report

Posted 1 month ago

Hi Aeron, thank you for your review and for raising your concern about this matter. Your input is valuable, and we will consider it as we work on improving the app. Our goal is to make your experience as smooth and efficient as possible, and we appreciate your patience as we make these adjustments. 🙏

Posted 4 weeks ago

“Easy and convenient to send money back home in the Philippines..you can return and refunds no problem. The customer service 24/7 easy to communicate.”

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Posted 1 month ago

Thanks for the lovely feedback, Kabayan Norelyn. We'll keep doing our best to provide you with fantastic services. 🌟

Posted 4 weeks ago

“In the early stages before when i started sending money, the flow of transaction was very quick and smooth and the money sent was received or credited quickly, like in a flash. However lately, i had experienced twice that my family members did not get the money right away and it took like 2 weeks before it was received and that proof from the receiving bank are needed to be provided which was not happening before. So, i am just wondering what’s goin’ on now?”

Helpful Report

Posted 1 month ago

We can confirm receipt of your complaint. We apologize that you had to experience this. We appreciate this opportunity to explain what happened to your transaction. We used Bancnet Instapay to process your transaction, which is a system operated by Banko Sentral ng Pilipinas. In a way, that system serves as a bridge for various Philippine banks so your money can be sent faster (can take as fast as a few minutes). Then the feedback, if the transaction is credited or undelivered (e.g. account number provided does not exist, returned by the bank) will be coming from the recipient bank, which in this case would be BPI. However, BPI had system maintenance, maintenance that's supposed to be for disbursement only, but for some reason, it also affects the inward transactions, including the remittances. Factors like this are beyond our control as we heavily rely on the recipient's feedback. We will appreciate your understanding, and we thank you for your continued use of our service for your remittance needs.

Posted 4 weeks ago

“I am a costumer here since 2012..Safe,secure and reliable remittance services.”

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Posted 1 month ago

Thank you for the review, Mardy. It's always great to hear from happy customers. Cheers to many more years ahead of us! 🥂

Posted 1 month ago

“Excellent to deal with where you can trust money is safe and delivered on time.”

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Posted 1 month ago

Thank you for trusting us, Ken. We'll keep doing our best to provide you with fantastic services. 🌟

Posted 1 month ago

Kabayan Remit is rated 4.8 based on 21,574 reviews