Kabayan Remit Reviews

Name: Kabayan Remit
Address: Eco Business Centre, Charlotte Avenue, Elmsbrook, Eco Business Centre, Charlotte Avenue, Elmsbrook, Oxfordshire
Rating: 4.79

4.8 Rating 21,626 Reviews

97 %

of reviewers recommend Kabayan Remit

Company Reviews

Metrics

Info

4.8

Based on 21,626 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Kabayan Remit:

Kabayan Capital Limited trading as Kabayan Remit was incorporated in June 2012 to help our kababayan who are working very hard overseas to send money to their loved ones in the Philippines. With Kabayan Remit, you can go to your account and send money anytime you want. In this digital world, we give the most efficient, cost-effective, and convenient way of transferring your money to the Philippines!

Visit Website

Phone:

020 3474 0999

Email:

info@kabayanremit.com

Location:

Eco Business Centre, Charlotte Avenue, Elmsbrook,
Eco Business Centre, Charlotte Avenue, Elmsbrook
Oxfordshire
OX27 8BL

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Kabayan Remit 5 star review on 22nd October 2024

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had several instances were I mistakenly sent the wrong amount and they were so responsive and fast with refunding the excess funds I have payed. It usually takes a month or two, but it didn't take a few hours with Kabayan Remit. So happy with their service, let alone their higher exhange rates compared to other apps.”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review, Jericho! It truly warms our hearts to know that our team was able to assist you swiftly with the refund process. We are also thrilled that you appreciate our competitive rates. We strive to help Kabayans send more money home. 🏠 Your satisfaction means the world to us, and we genuinely look forward to welcoming you back soon. 🩷

Posted 1 month ago

“Wow! It’s my first time sending big amount of money to the Philippines STRESS FREE! As they are open during the weekend, I have time to comply with the requirements. And of course staff were very helpful and patience and managed to complete my transaction the same day! Mabuhay Kabayan Remit! Highly recommended.”

Helpful Report

Posted 2 days ago

Thank you, Maricel, for your kind words! We're thrilled that Kabayan Remit could make your transaction stress-free and efficient. We appreciate your recommendation and look forward to serving you again!

Posted 20 hours ago

“Sup*reme*asset*7*@*gm*ail.*com Help me get my Investment back after my withdrawals were Blocked because of fraud.”

Helpful Report

Posted 1 week ago

“Sending remittance is fast and Kabayan remit seemed to have the highest exchange rate amongst the remittance platforms that I’ve tried. The only downside is the rewards program that they created. I don’t feel that it’s rewarding since the points expire so quickly. I had 400 points that expired and now I am almost losing 200 points. Points should never expire as long as the account is active. It should be a program that rewards loyal customers and not penalizing them by forfeiting the earned points for not being able to redeem them so quickly.”

Helpful Report

Posted 1 week ago

Thank you for your feedback, Sheryl! We’re glad you’re happy with our service and exchange rates, and we’re excited to let you know we’ll be extending our rewards program to better reward our loyal customers.

Posted 1 week ago

“Amazing how the transaction is most often approved in 5 minutes after payment.”

Helpful Report

Posted 1 week ago

Thank you for your feedback, Kabayan! We're thrilled to hear that your transactions are processed so quickly. We’re committed to providing fast and efficient service!

Posted 1 week ago

“Fast service and friendly staff”

Helpful Report

Posted 1 week ago

Thank you for your feedback! We’re happy to hear that you experienced fast service and friendly support. We appreciate your trust in Kabayan Remit!

Posted 1 week ago

“Friendly, quick and good service. Easy to communicate with the staff and very helpful.”

Helpful Report

Posted 1 week ago

Thank you, Ruby, for your wonderful feedback! We're so glad you had a great experience with our friendly and helpful staff.

Posted 1 week ago

“Kabayanremit is part of my life now, i used this long time i have no problem at all ..all the staff kabayanremit is very kind, i would really recommend to all my friends,and families”

Helpful Report

Posted 1 week ago

Thank you, Vilma, for your kind words and continued trust in Kabayan Remit! We’re so happy to be a part of your life, and we truly appreciate you recommending us to your friends and family.

Posted 1 week ago

“Did you invest with wrong wrong platform form, Paybackintld@ Gmâıl. Com can help recover it”

Helpful Report

Posted 1 week ago

“Took my money for investment but never delivered Sup*reme*asset*7**@**gm*ail.**com helped me get my refund.”

Helpful Report

Posted 1 week ago

“6 years using Kabayan Remit. Easy, convenient and exchange rate is amazing. Hope there is loyalty award.”

Helpful Report

Posted 2 weeks ago

Thank you for being a loyal Kabayan Remit customer for the past 6 years! We’re thrilled to hear that you find our service easy, convenient, and our exchange rate amazing. Your feedback on a loyalty award is greatly appreciated, and we’ll definitely take it into consideration!

Posted 1 week ago

“Any time I have a problem and any issue to my transaction the customer service team help me a lot and give me confidence about my transaction that it will sent to my family.”

Helpful Report

Posted 2 weeks ago

We're so glad to hear your feedback, Kabayan! We will continue doing our best to assist you if you have any concerns with your future transactions. Just feel free to message us and we'll be delighted to help!😊

Posted 2 weeks ago

“Ang bagal !”

Helpful Report

Posted 2 weeks ago

We apologize for the inconvenience caused, Kabayan. We understand your frustration. To assist you further, please share more details about your experience? Feel free to contact us via email at info@kabayanremit.com or call our hotline. We're here to help.

Posted 2 weeks ago

“Excellent job, no hassles”

Helpful Report

Posted 2 weeks ago

Thank you so much, Kabayan, for your continued support! We're thrilled to hear that you find our service hassle-free and excellent. We’ll keep working hard to keep it that way! 😊

Posted 2 weeks ago

“They have a good service thank you”

Helpful Report

Posted 3 weeks ago

Hi Kabayan! Thank you so much for your kind words! 😊 We're thrilled to hear you're happy with our service. If you ever need any assistance, we're always here to help. 👍

Posted 3 weeks ago

“It is hard to claim the 400 rewards points. When you click claim rewards. Not working. Goes to unlocked rewards don't know how to use it.”

Helpful Report

Posted 3 weeks ago

Hi Kabayan! We apologize for the trouble with claiming your reward points and are looking into it. To redeem rewards, please check your tier: No Tier (0-499 points): No redeemable rewards. Bronze Tier: 15% off transaction fees for 400 points. Please remember to redeem within 90 days as points expire after that period. Only one reward can be redeemed per transaction, and the highest applicable reward will be applied. For more details, please visit this link https://kabayanremit.com/terms-and-conditions-rewards/. For further assistance, contact us at 1(437)886-2999.

Posted 3 weeks ago

“Your customer service is lazy to respond,”

Helpful Report

Posted 3 weeks ago

Hi Joelito, We sincerely apologize for the delay in our response and understand your frustration. We truly value your feedback and are committed to serving you better. In the future, feel free to reach us also through our email at info@kabayanremit.com or our hotline at 1(587)287-2580 for quicker assistance. Your satisfaction is our priority, and we appreciate your understanding.

Posted 3 weeks ago

“Thanks to Kabayan remit very happy to your service freindly staff fast and reliable remittance easy to use ❤️💕😊”

Helpful Report

Posted 3 weeks ago

Aww, thank you so much for your kind words! We’re so happy to hear that you’re loving our service and that our team made everything easy and smooth for you! ❤️💕 We’re all about making sure our kababayans have the best experience, and your feedback means the world to us. Can’t wait to serve you again soon! 😄 Thanks again for choosing Kabayan Remit! 💪

Posted 3 weeks ago

“Always fast service and convenient.”

Helpful Report

Posted 1 month ago

Thank you so much for the kind words, Kabayan!😊 We’re thrilled to hear that you find our service fast and convenient. Our goal is always to make things as easy and seamless as possible for you! Thanks again for choosing us, and we look forward to serving you again soon! 🚀

Posted 3 weeks ago

“nothing resolve with my remittace sent last feb 22 untill now feb 25 nothing ia concrete to your answers so frustrating😡”

Helpful Report

Posted 1 month ago

Hi Raquel, We sincerely apologize for the frustration you’ve experienced. 😞 We’ll continue working harder to serve you better. Thank you for your patience and understanding.

Posted 3 weeks ago

“I found the customer service experience to be frustrating, as it takes a long time to get a response and have issues resolved. Additionally, the process of logging into my bank account to complete an Interac transfer is inconvenient compared to other remittance services. The transfer speed is also slower, and it doesn’t arrive within minutes as expected, which can be disappointing when time is crucial. Overall, the service could improve in terms of responsiveness, convenience, and transfer speed.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to share your thoughts with us! We really appreciate your feedback, as it helps us improve and better serve our customers. We're sorry to hear that your experience with customer service was frustrating, and we’ll be looking into the flow of communication between our team and customers to see where we can do better. We also apologize for any inconvenience caused by the delivery time. We completely understand how important it is to get transfers done quickly, especially when time is of the essence. Upon checking your transaction history, we see that it was delivered within our typical 1-hour timeframe, which is our goal for transactions under 50,000 pesos, depending on online availability and compliance review. We know you have high expectations, and we’re committed to meeting them. Thank you for choosing us, and we look forward to providing a better experience for you next time!

Posted 1 month ago

Kabayan Remit is rated 4.8 based on 21,626 reviews