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JustLinen.co.uk Reviews

4.8 Rating 4,702 Reviews
96 %
of reviewers recommend JustLinen.co.uk
4.8
Based on 4,702 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy

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Anonymous
Anonymous  // 01/01/2019
Wrong pattern was sent....due to my visual impairment did not notice until item was unwrapped and put on bed.... same colour but not pattern ordered.
Helpful Report
The quality and price of the organic cotton sheets was very good, but we were disappointed with the packaging which appeared to have been stored in a musty environment. This musty smell affected the sheets. however they were OK after a wash, but were not suitable to be placed immediately on a bed. I have bought many times from JustLinen and from other Dawsons online stores and know them to be a first class retailer, but this order was not to their usually high standard.
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I cannot write a valid review as I still have not received my order!
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I was disappointed with the colour match of the Sanderson Dandelion bedding. The parts that are supposed to be yellow are lime green and do not match the other items I have. See photo of contrast between cushion cover ( original) and your pillowcases.
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Customer service is fine as it goes but some of the products seems to be in less than great condition.
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I still have not received my order!
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Very lightweight. Don't like the feel of the material.
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Great brands at great prices. Unfortunately on this occasion the order that was sent was wrong instead of a pair of sheets 1 flat and 1 fitted - 2 flat sheets were sent. Other than that I would recommend highly Just Linen.
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Disappointed with the colour which was described as gold but more like beige.
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Colour may be dark green under studio lighting for photograph but much almost black when used on site! Weave density less than original sheets but warmer. Initial impression was texture was not as smooth as the sheets it replaced Duver cover, without filling, above and electric over-blanket is warmer than previous flat sheet with light quilt. Sage or Woodland Green would have been prefered wit a fitted sheet. Best compromise and value we could get.
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Ordering was easy and delivery arrived a few days after ordering. I wish I had purchased the honeysuckle & tulip design instead but the reverse of the seasons by May design has worked out fine for my bedroom colours at a hefty price!
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Nice sheets but disappointed they feel like ordinary cotton not pasheen
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I’ve had a lot of Sheridan bedding but this particular set was not as good as any of the others. For a 700 thread count it felt very scratchy very disappointed
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I know batches of dye vary, but I have to confess I was slightly disappointed with the colour. They are much more "brown" than burnt orange.
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Disappointed with stitching
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Very disappointed with the towels I have always bought Christie towels but this time I found them very thin even my old worn ones are thicker
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It was a shame that part of the order was out of stock. The issue was that it was showing in stock when we ordered and it took just over a week for Just Linen to advise us it was not in stock. After that the rest of the order turned up quickly.
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It’s not cotton . It’s mixed with polyester. But looks nice
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The delivery was ok however the plastic bag the towel was in was ripped and the towel was dirty. It went straight in the washing machine. Having said that the towel was worth the money.
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Usually I love buying from Just Linen. This time I bought towels. They are your usual high quality, however the towels smelt dreadful. I had to wash them three times to get rid of the horrible smell.
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JustLinen.co.uk is rated 4.8 based on 4,702 reviews