JustLinen.co.uk Reviews

Name: JustLinen.co.uk
Address: 54-56 King Street, 54-56 King Street, Lancashire
Rating: 4.84

4.8 Rating 4,702 Reviews

96 %

of reviewers recommend JustLinen.co.uk

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how JustLinen.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

JustLinen.co.uk 5 star review on 13th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The description of this bedding set is totally wrong as it states navy blue as the colour where it is in fact an indigo purple colour, have had several bedding sets before and never been disappointed but you have lat yourselves down this time 😡😡”

Helpful Report

“Sadly, the colour of the item is quite different from the colour on the website. Beware if matching colours is important to you! Added to which, items sent were from 2 different ranges so also differed in colour between themselves. However, it seems like I'm still expected to pay return costs!”

Helpful Report

“I know many thing could have gone wrong this past few days investing online and getting scammed. I was also in your shoes when I invested into a fake binary option where I got scammed of $3000 of BTC but thanks to the help of cry Olivercompanyexpert 505 @ gmail. Com They assisted me in recovering back my scammed BTC. I initially didn’t trust them but I was referred by a friend who I trust well. I was able to get my refund within the space of two weeks. Thanks to Mrs Oliver for help, reach her on WhatsApp +44 74 38 6 87 2 36”

Helpful Report

“Never used before probably won’t use again following the quality of this product.”

Helpful Report

“Whilst the bedsheet arrived on time, there was an awful smell on opening the out post bag. I know some dyes can smell so I washed the sheet, then found a tiny hole when hanging out to dry. When later checking the bedsheet outerpackaging I seen lots of tiny mould spores and the smell again was horrendous, but this seems to emanate from the out packaging. The sheet smelt more of dye, but I have washed it twice with a sports antibacterial wash. As I had washed this already and it was on sale, I really can't be asked sending back for a refund, but I will not be using the company again. If I had paid full price at £45 I would be sending back.”

Helpful Report

“Misleading company as Thee bedding day looks completely different on the site and is not as nice in flesh Although they resolved issue still they was not the same”

Helpful Report

“On arrivbal it was clear the Sheran fitted bedsheets and been in storage for a long time. The packaging and the sheets smelt musty. However, on a plus side I decided to launder them and all smell has gone.”

Helpful Report

“Twice last week I have not received my order as DPD would not deliver to my address as they do not deliver to any address which has a road diversion sign. Spoke to your Customer Service and asked them to recall the parcel and re-deliver through another courier - still awaiting a call back.”

Helpful Report

“The duvet set I bought was very poor quality with lots of excess/loose threads all over the product. A phone call to Dawsons was less than helpful. Having shopped here for decades I am extremely disappointed that it is costing me £5 to return poor quality goods.”

Helpful Report

“Recently bought a Vantona duvet set 200 thread count quality is poor and material is very thin packaging said made in Pakistan I buy most of my bedding from Just Linen but am disappointed.i emailed them but have not had a reply.”

Helpful Report

“Horrible to iron, sent to charity shop.”

Helpful Report

“My duvets arrived in good time but they smelt of damp unfortuneatly.”

Helpful Report

“Delivered to the wrong address. Unable to retrieve it.”

Helpful Report

“The bedding was in perfect condition. However, the cushion needed to be aired and sprayed with fabreze due to it being damp as it had obviously been stored in a damp environment. Not very acceptable for a high end product.”

Helpful Report

“I have been buying TLC bedding from you for a few years now and always very impressed. I noticed that my latest white pillows looked a bit dingy in the packaging but thought would be fine when washed. I now wish I had returned them as they are still more ivory than white and don’t feel as good quality. Definitely not 400 TC! Obviously it is too late now for me but I won’t be buying any more and suggest you remove them from your shelves. I have sent a picture showing my new and old pillows to compare the difference in colour. The old pillows are on the right and are still lovely and white after some four years!”

Helpful Report

“I have purchased a lot of bedding over the last few years from here and always pleased with the quality.What I can't stand is the last order I received arrived with an awful smell,fusty,damp smell in the box and slightly on the bedding.The bedding went straight in the washer and the packaging in the outside bin,can't stand the smell this was the worst out of the last few orders and is putting me offer ordering again.”

Helpful Report

“Box was poorly packed and damaged. Arrived at local post office not my home address. Delivery time as expected.”

Helpful Report

“Very disappointed that due to nobody being at home when order arrived, the courier took it to a pharmacy on the other side of the city. Not ideal. Now have to wait for company to retrieve it to re-order.”

Helpful Report

“Expected better quality as had bedding from here before. Very disappointed this time so won't be ordering again km afraid”

Helpful Report

“Unfortunately most of the Vantonà Nerrisa Curtains were packed in right handed pairs.The curtains should meet in the middĺe with a fŕill on both left and right curtains. It's not easy to get a response from Dawsons.They were needed for Christmas.”

Helpful Report

JustLinen.co.uk is rated 4.8 based on 4,702 reviews