JustLinen.co.uk Reviews

Name: JustLinen.co.uk
Address: 54-56 King Street, 54-56 King Street, Lancashire
Rating: 4.84

4.8 Rating 4,702 Reviews

96 %

of reviewers recommend JustLinen.co.uk

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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JustLinen.co.uk 5 star review on 13th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was a quality problem with the first item dispatched, JustLinen replied within hours to my email, and have arranged a replacement item immediately.”

Helpful Report

“No fuss. Ordered item and delivered in a few days. Will use again. Very pleased with bedding. Just one negitave, there was a hole in bag when it arrived, but that was probably down to the couriers. The following order was in a box which was much better.”

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“Excellent value for money. Good colours and just what I wanted. Fine material and good sized. Will definitely look at JustLinen for any future needs.”

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“Nice towels. Colour as expected.”

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“Good service but was diassapointed with items. Different colours than shown on website which were much more vibrant. Would not order again as had to pay return charges!”

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“Never give the best mark even if they are better than good.”

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“Fast delivery”

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“Have used Just Linen a few times. Always been pleased in the past but not with the latest purchase (Clarissa Hulse smoke blue duvet set) which I’ve returned. See separate review. There was also a small split in the package but fortunately duvet set not damaged.”

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“Good choice of bed linen and competitively priced. Good customer service.”

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“Great price in sale with additional 20% off. Delivery good and communication about delivery very good.”

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“Delivery was quick and I would order from them again. The flanelette bedding by Vantona was good quality. I thought it was still manufactured in the UK, but what I ordered wasn't.”

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“My son was looking for something very specific and you had a good range of quality cotton bedding on the website which was easy to use. We found a 'dog' print duvet set and ordered this for delivery which was prompt and we were kept informed of progress. Not 5 stars as I felt the price was a little on the high side even for the quality of the item. My son loves it and it was exactly as described.”

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“Prompt service, well packaged. Would get an extra star if they had a customer account area/ order status capability, otherwise you are in the dark until you get an email a few days later with dispatch details.”

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“Very good service , will use them again”

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“The valance was great and arrived quickly. I had a worry when I didn’t get a despatch email. But this was quickly resolved with an email.”

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“All as expected, thanks”

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“Service is very good 5 stars for that but dropped to a 4 because of returns policy. It was difficult to know the thickness of a product I was buying and it wasn't really quite what I wanted but the returns policy didn't allow me to return it for a full refund which is what you normally get from other distance retailers.... I will make do with the item sent.”

Helpful Report

“As always the actual purchase process and quality of goods is extremely good but again i have been very disappointed in their use of DPD as a delivery company and therefore regret on this basis i won’t use justlinen again. My parcel was dumped in a communal foyer of my building and no attempt was made to deliver it”

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“Lovely colour, nice material, just a shame that both curtains are slightly shorter at one end….unfortunately the same end on both! Otherwise I could have had the two long ends together in the middle and the short ones out of sight! Hoping no one else will notice!!”

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“Pleased with my purchase.”

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JustLinen.co.uk is rated 4.8 based on 4,702 reviews