Just Value Doors Ltd Reviews

Name: Just Value Doors Ltd
Address: Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB, Heathfield
Rating: 4.63

4.6 Rating 2,985 Reviews

94 %

of reviewers recommend Just Value Doors Ltd

Company Reviews

Metrics

Info

4.6

Based on 2,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Just Value Doors Ltd:

At Just Value Doors we make it easy to order new doors and windows.

Visit Website

Phone:

01435 515001

Email:

info@justvaluedoors.co.uk

Location:

Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB
Heathfield
TN21 8DB

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Just Value Doors Ltd 5 star review on 13th July 2024

Clive Johnson. CEO Crj Handyman Services

Just Value Doors Ltd 5 star review on 25th May 2023

Barry Lucas

Just Value Doors Ltd 5 star review on 28th November 2022

John Vintiner

Just Value Doors Ltd 1 star review on 11th November 2022

Anonymous

Just Value Doors Ltd 5 star review on 1st September 2021

Mark And Debbie Sutterby-Watts

Just Value Doors Ltd 5 star review on 14th April 2021

Chris Purkiss

Just Value Doors Ltd 5 star review on 13th April 2021

Angela

Anonymous

Anonymous // 01/01/2019

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“Great service, very helpful, professional.”

Helpful Report

Posted 3 years ago

“Great service, this is my second order with them. The delivery was ahead of schedule and everything came as expected. Front door looks spot on now! Any issues I had with measurements etc were simply sorted out over the phone. Great service”

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Posted 3 years ago

“Very simple and easy to follow process.”

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Posted 3 years ago

“This is the worst company I have ever dealt with. From the beginning they lied about the delivery date to get us to sign up and then tried to take a 100% penalty when we tried to cancel the order and then had the audacity to deliver our items 6 weeks after the date it was promised all the time verbally promising to compensate us financially for our loss by which time our contractor walked off the job before they delivered and final insult was to give us nothing rather their Customer Service Manager hid when questioned about compensation. I will be taking them to court as this cannot be tolerated.”

Helpful Report

Posted 3 years ago

Hi Paul, Thanks for leaving us a review. We are very sorry for the delay you experienced in receiving your item, which was due to an unexpected and unavoidable supply issue. We would be more than happy to offer you money off vouchers for your next project as compensation. Kind Regards Just Value Doors

Posted 3 years ago

“Very easy to use website and very helpful sales staff.”

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Posted 3 years ago

“Excellent company and staff to deal with. Extremely helpful, prompt and efficient. Placed a large order with them all of which went extremely smoothly and hassle free. High recommend them . Well done Just value doors”

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Posted 3 years ago

“very good service”

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Posted 3 years ago

“Good customer service and very helpful”

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Posted 3 years ago

“We have been ordering our doors from another company for the past 10 years but have now switched to Just Value Doors as they made it so easy to place orders, and the staff contact is good.”

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Posted 3 years ago

“Excellent value and service”

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Posted 3 years ago

“Having had a door fitted a few years ago, we were so pleased we have returned, having moved to a new house, to place a much larger order. We are lucky living locally to be able to visit and place our order in person. So for anyone hesitant about placing an order on line - don't be- this is a genuine company with really nice helpful people and great products.”

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Posted 3 years ago

“I dealt with Jack Weedon, I started by using the online chat while adding items to my basket. He answered my questions straight away and even offered to call me to discuss delivery and payment which he was able to offer me a discount! everything was sorted under an hour, brilliant service!”

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Posted 3 years ago

“I received my door exactly when they said I would get it, 2 man delivery and taken to where I wanted it. Good quality and very happy. Yet to fit it, but all good so far.”

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Posted 3 years ago

“Excellent service, pricing and products! Would certainly recommend.”

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Posted 3 years ago

“Really easy process. Jack was great help too. Best value doors I came across. Would not hesitate to use these guys again. 10/10”

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Posted 3 years ago

“Cameron was a legend and sorted the best price and quick replies”

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Posted 3 years ago

“Jack Weedon has been very helpful and knowledgeable.”

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Posted 3 years ago

“order process is good”

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Posted 3 years ago

“I bought a pair of aluminium windows for my loft conversion, one single piece of glass, one split with the top portion opening. When I ordered, the estimated delivery time was 3-5 weeks. A week after ordering I called to change the size of the transom portion of one window, as there was no way to do this on the website. I was told this wasn't a problem. 2 weeks after ordering a delivery date was "confirmed" for over 7 weeks after my original order date. 7 weeks and 1 day later the windows arrived, partially. One of the trickle vents was broken beyond repair, and 2 of the pieces of glass were the wrong size. The new glass was scheduled to arrived 10 weeks after the original order. It arrived late. When the glass did arrive, only one piece needed actually turned up. Does it take Einstein to realise that if one portion of a split window is wrong, the other is wrong too? So here I am, 10 weeks after Just Value Doors took £1600 off me, I have one window installed but without a trickle vent, and one window with a trickle vent but with no glass. Does this smell like success to you? Oh, also, because the glass needs to be fitted externally, I've had to keep my scaffolding up for an additional 3 weeks, costing me £150. Who knows when the next piece of glass will arrive. Pray for me.”

Helpful Report

Posted 3 years ago

Hi David, Thanks for leaving us a review. We are very sorry for the delay you experienced in receiving your item, which was due to an unexpected and unavoidable supply issue. We would be more than happy to offer you money off vouchers for your next project as compensation. Kind Regards Just Value Doors

Posted 3 years ago

“I have been using this company for around 4 years. Very easy to deal with, good comms and updates and always good quality products delivered on time! Definitely recommend. Thank you again.”

Helpful Report

Posted 3 years ago

Hi Dan, Thanks for your review and kind words, we are glad you are happy with the service and can only think you accidently gave us 1 star! Looking forward to doing business again in the future with you. Kind Regards Just Value Doors

Posted 3 years ago

Just Value Doors Ltd is rated 4.6 based on 2,985 reviews