Just Value Doors Ltd Reviews

Name: Just Value Doors Ltd
Address: Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB, Heathfield
Rating: 4.63

4.6 Rating 2,979 Reviews

94 %

of reviewers recommend Just Value Doors Ltd

Company Reviews

Metrics

Info

4.6

Based on 2,979 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Just Value Doors Ltd:

At Just Value Doors we make it easy to order new doors and windows.

Visit Website

Phone:

01435 515001

Email:

info@justvaluedoors.co.uk

Location:

Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB
Heathfield
TN21 8DB

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Just Value Doors Ltd 5 star review on 13th July 2024

Clive Johnson. CEO Crj Handyman Services

Just Value Doors Ltd 5 star review on 25th May 2023

Barry Lucas

Just Value Doors Ltd 5 star review on 28th November 2022

John Vintiner

Just Value Doors Ltd 1 star review on 11th November 2022

Anonymous

Just Value Doors Ltd 5 star review on 1st September 2021

Mark And Debbie Sutterby-Watts

Just Value Doors Ltd 5 star review on 14th April 2021

Chris Purkiss

Just Value Doors Ltd 5 star review on 13th April 2021

Angela

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jack was very helpful.”

Helpful Report

Posted 2 years ago

Good afternoon Bradley! Our Sale's team are always pleased to hear some positive feedback and thank you for taking the time to let us know. We hope to hear from you again! The Just Value Team.

Posted 2 years ago

“Fast, efficient”

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Posted 2 years ago

Hi Janette, This is great feedback, and we're very pleased to hear from another satisfied customer. Just Value Doors are always working towards bringing the most efficient service possible to each customer, which you have reflected on. Please get in touch again if we can be of any further assistance. All the best, The Just Value team.

Posted 2 years ago

“Excellent customer service. Clear and easy web order and Digital sign off.”

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Posted 2 years ago

Hi Andrew, The Just Value team are really happy to hear from another satisfied customer, please don't hesitate to get in contact for any support in the future. Best regard's Just Value Doors.

Posted 2 years ago

“Utter joke. 3 months to get a door, numerous delivery dates sent to us which were just "when they receive the door" into their warehouse, and not actually delivered to us on site. Out of the blue the door turned up last night around 18:00, with zero notice it was actually being delivered at all, AND it got delivered to the wrong address. It came to our unit and not the clients address which is 45 mins drive away. Not exactly a cheap door either at £1,850 We haven't checked the door yet for damage as it is still wrapped and we need to now transport it to the clients home where it will be opened up and checked. So there may be more to add to this review!!!”

Helpful Report

Posted 2 years ago

Good afternoon Liam, Thanks for the constructive feedback. It's a difficult one on this occasion, Just Value Doors are always sad to see a disappointed customer, unfortunately in some circumstances such as this one, communications can fail when more than 1 individual is involved from the customers end and update’s we provide fail to reach you or your customer due to crossed communications. It doesn’t happen often as previous reviews reflect but when occasionally unforeseeable circumstances with logistics can happen, especially in the time we are in, we see how frustrating this can seem from the customer's point of view, and the points raised will be taken seriously so our future customers avoid anything similar. I’m very pleased to hear that the door arrived safely at the address provided to us, as per GDPR, Just Value Doors will only send products to the address the customer has provided. Again, thanks for your valuable feedback, Just Value Doors look forward to ensuring fewer customer’s experience any delays. Kind regards, Just Value Doors.

Posted 2 years ago

“I am very satisfied with the service the website was very easy to use and the customer service online was very quick an helpful . 5 stars”

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Posted 2 years ago

Hi Alexander, We are very pleased to hear such positive feedback, we appreciate your custom and look forward to any further support we can provide in the future. Kind Regards Just Value Doors.

Posted 2 years ago

“I have found Just Value Doors to be an excellent company to deal with. All my dealings with them have been held in a polite and helpful manner. I have no hesitation in recommending them.”

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Posted 3 years ago

Hi Allan, We just want to express our appreciation for your positive feedback, Just Value Doors are thankful for any future recommendations and if there is anything further we can help with please don't hesitate to give the team a call. Kind Regards, Just Value Doors.

Posted 2 years ago

“when very smoothly”

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Posted 3 years ago

Hi Trevor, We're so pleased the service you were provided with went smoothly, we are always working as a team to improve our customer service and experience going forward, and we look forward to supporting you with any further advice you may need, feel free to call any time. Kind regards Just Value Doors.

Posted 2 years ago

“Very polite and professional on the phone. Easy to use website thank you”

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Posted 3 years ago

“Love how easy it is to customise the doors to your needs.”

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Posted 3 years ago

“Great choice of doors, easy to customise, straight forward ordering.”

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Posted 3 years ago

“Very helpful service, assisted over the phone. Easy to use website”

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Posted 3 years ago

“This is my favourite door company, I've used a few and these guys are the best by far.”

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Posted 3 years ago

“Professional, prompt with all correspondence. Good prices. Fair delivery charge and good lead time from payment to delivery date”

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Posted 3 years ago

“website is very easy to use with plentyof options to suit every pocket and style.When ever I called the company for help and advice on the order they were quick to anwer the telephone.”

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Posted 3 years ago

“Sales always helpful and happy to do what they can assist. All together a great service.”

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Posted 3 years ago

“Ordering was very straight forward and contained a wide range of sizes and optional extras. Very helpful via Live chat and phone. Looking forward to receiving the order.”

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Posted 3 years ago

“Service is good and staff are helpful & friendly”

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Posted 3 years ago

“Great service, fast reply. Helpful staff A*”

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Posted 3 years ago

“Absolutely outstanding Service! Friendly, Professional and Quick - and very reasonable.”

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Posted 3 years ago

“Great service and quality of product. Repeat customer”

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Posted 3 years ago

Just Value Doors Ltd is rated 4.6 based on 2,979 reviews