Just Value Doors Ltd Reviews

Name: Just Value Doors Ltd
Address: Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB, Heathfield
Rating: 4.63

4.6 Rating 2,986 Reviews

94 %

of reviewers recommend Just Value Doors Ltd

Company Reviews

Metrics

Info

4.6

Based on 2,986 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Just Value Doors Ltd:

At Just Value Doors we make it easy to order new doors and windows.

Visit Website

Phone:

01435 515001

Email:

info@justvaluedoors.co.uk

Location:

Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB
Heathfield
TN21 8DB

Write Your review

Tell us how Just Value Doors Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Just Value Doors Ltd 5 star review on 13th July 2024

Clive Johnson. CEO Crj Handyman Services

Just Value Doors Ltd 5 star review on 25th May 2023

Barry Lucas

Just Value Doors Ltd 5 star review on 28th November 2022

John Vintiner

Just Value Doors Ltd 1 star review on 11th November 2022

Anonymous

Just Value Doors Ltd 5 star review on 1st September 2021

Mark And Debbie Sutterby-Watts

Just Value Doors Ltd 5 star review on 14th April 2021

Chris Purkiss

Just Value Doors Ltd 5 star review on 13th April 2021

Angela

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was quick to come, but not what was advertised came in 3 parts when it was advertised as one frame no fixings came with it ! If we would have known it came in 3 parts and that we needed fixings would have ordered some fixings... way to expensive for what we got , wont use them again.”

Helpful Report

Posted 5 years ago

Dear Claire, I'm sorry to hear you didn’t receive what you expected. I must point out that with UPVC frames, the glass is supplied separately as this is required for installation reasons. If you need any further assistance at all, please don’t hesitate to contact us. Kind Regards Just Value Doors.

Posted 5 years ago

“Super fast delivery. Excellent value/quality.”

Helpful Report

Posted 5 years ago

“The doors took longer than expected, a couple of weeks over the normal estimated time. I was kept in formed all the time. The delay was due to the colour I required. Well inform by delivery team when the item was due for delivery. The quality looks very but I haven't had time to fully inspect as yet.”

Helpful Report

Posted 5 years ago

“Prompt delivery, looks a good quality product. Looks great in place.”

Just Value Doors Ltd 4 star review on 9th November 2019

Helpful Report

Posted 5 years ago

“Surveyor was very pleasant and helpful. Highly recommend.”

Helpful Report

Posted 5 years ago

“I bought a window and to het the guarantee I have to write in this box!”

Helpful Report

Posted 5 years ago

“Door arrived when i was told it would,good quality and exactly as ordered,very happy.”

Helpful Report

Posted 5 years ago

“Price was competitive and delivery around 4 weeks. Quality is very good. Very happy”

Helpful Report

Posted 5 years ago

“Good explanation.”

Helpful Report

Posted 5 years ago

“Excellent product. delivered exactly when promised. Impressed with how solid the frame is.”

Helpful Report

Posted 5 years ago

“Very pleased so far with the doors, seem good quality and good value.”

Helpful Report

Posted 5 years ago

“Whilst we are awaiting fitting of our door, we are pleased with the online and telephone contact with the company. There were some slight problems due to the site being updated.”

Helpful Report

Posted 5 years ago

“The door was damaged when it arrived (screws snapped off in on the bottom plate), no spacers were provided and door dimensions were written in black marker pen on the bottom panel and have now stained the door. Very dissapointing.”

Helpful Report

Posted 5 years ago

Dear Customer, I'm sorry to hear of your disappointment. I understand our customer service team has now advised you regards the protective film on the bottom panel which needed removing (easily missed). Also after investigation we believe the damaged screw you found will not cause any issue with installation as discussed. If you do however experience any further issues or need any assistance please do get back in touch. Kid Regards Just Value Doors

Posted 5 years ago

“A very good for value company. Really pleased with the product and the service. Thank you”

Helpful Report

Posted 5 years ago

“Fine”

Helpful Report

Posted 5 years ago

“Very good service from the purchasing team and customer service department As yet the door has yet to be fitted. It looks very smart.”

Helpful Report

Posted 5 years ago

“We bought a new UPVC patio door with fitting option from Just Value Doors. The service was amazing, the customer service always answered all our queries in no time. Matt who surveyed and fitted the door, did an excellent job. Highly recommended!”

Helpful Report

Posted 5 years ago

“thanks all!”

Helpful Report

Posted 5 years ago

“Really happy with the door, very good quality and price matched so it was a good deal.”

Helpful Report

Posted 5 years ago

“Dear Sirs, Following the installation of my new Front Door today, it was delivered and installed without the Yale Conexis lock. This was promptly rectified with an engineer exchanging the lock. Apparently, it is your policy to just fit the lock and not to fully commission and test before leaving. I quite easily programmed the lock and paired it to the key fob; however, the door would not lock (when lifting the handle, the door locked, but was able to be opened from the outside). I spent considerable time investigating this and reading through the instruction manual, only to discover that the euro cylinder had been incorrectly fitted. After almost an hour of trying to remove this, I gave up and had to call an emergency locksmith as I was scheduled to be in work and could not leave my property unsecured. I have attached the Invoice for this and would respectfully ask that I am compensated. I look forward to your earliest response. Kind regards, RESPONSE Dear Robert, I'm sorry to hear you experienced an issue with your handle. Unfortunately we are not able to cover third party workmanship without prior authorization and therefore a cash refund is not possible on this occasion, however I do understand your situation and therefore can offer you a money off voucher to use with a future order totalling £200 which can be used within 90 days. I appreciate you may not have any plans to replace any doors or windows at this time, and if this is the case I again apologies.”

Helpful Report

Posted 5 years ago

Just Value Doors Ltd is rated 4.6 based on 2,986 reviews