Just Value Doors Ltd Reviews

Name: Just Value Doors Ltd
Address: Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB, Heathfield
Rating: 4.63

4.6 Rating 2,977 Reviews

94 %

of reviewers recommend Just Value Doors Ltd

Company Reviews

Metrics

Info

4.6

Based on 2,977 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Just Value Doors Ltd:

At Just Value Doors we make it easy to order new doors and windows.

Visit Website

Phone:

01435 515001

Email:

info@justvaluedoors.co.uk

Location:

Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB
Heathfield
TN21 8DB

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Just Value Doors Ltd 5 star review on 13th July 2024

Clive Johnson. CEO Crj Handyman Services

Just Value Doors Ltd 5 star review on 25th May 2023

Barry Lucas

Just Value Doors Ltd 5 star review on 28th November 2022

John Vintiner

Just Value Doors Ltd 1 star review on 11th November 2022

Anonymous

Just Value Doors Ltd 5 star review on 1st September 2021

Mark And Debbie Sutterby-Watts

Just Value Doors Ltd 5 star review on 14th April 2021

Chris Purkiss

Just Value Doors Ltd 5 star review on 13th April 2021

Angela

Anonymous

Anonymous // 01/01/2019

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“Conor Hilton is giving an outstanding service! More than happy to shop here again with an amazing experience and outstanding quality of communication from an employee such as Mr.Hilton! Just amazing! Thank you.”

Helpful Report

(Heathfield) - Posted 4 months ago

“Conor Hilton was so patient with me. I cannot express enough how patient and joyful he was on the phone with me, making me feel comfortable when I was worried about not giving him the exact measurements, I asked a lot for his assistance and he went above and beyond to assist me and help me. A want to thank him. Thank you!”

Helpful Report

Posted 4 months ago

“Having previously purchased from this company and wanting to continue to support local business we placed an order for patio doors. Sadly upon fitting the doors on a weekend it was realised the wrong glass retaining trims were sent as we upgraded to triple glazing when ordering and the doors were sent with double glazing trims, therefore the glass couldn't be fitted, we immediately went in store on Monday and provided proof of the issue. The mess up is due to the manufacturers , however the aftercare and communication since has been terrible. We have been left with huge doors without glass which isn't weather tight, with temperature dropping my house has been left freezing cold, I'm an OAP and this simply isn't good enough. I have constantly chased for almost 2 weeks now with no updates, I was told they were dispatched however no courier of tracking information could be provided and they haven't arrived so they haven't been sent ,I have been left totally in the dark, no emotion or caring has been shown. I would therefore not recommend this company. I have purchased brand new doors which can't be finished and just totally abandoned. The replacement beads are costly to purchase myself and I simply can't afford it. However if I have no choice I will be going to the ombudsman or small claims court to seek reimbursement.”

Helpful Report

Posted 4 months ago

Hi Deborah, Thank you for taking the time to leave a review. We promptly apologised for the issue with your beading and organised for replacement lengths to be sent out to you. These have to be cut to size and packaged, before being shipped out to you. I know you have been updated of this process on the phone by the customer service team, but please do feel free to get back in touch if you have any further questions. Our apologies once again for the inconvenience experienced. Kind Regards Just Value Doors We're all about making it easier to order new doors and windows

Posted 4 months ago

“Order placed Connor was very helpful now looking forward to our delivery”

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Posted 4 months ago

“Good value, seems good quality”

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Posted 4 months ago

“Great website, easy to use and quality products as always.”

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Posted 4 months ago

“I am Wanting a door and you have quoted. But we are still looking for installers and all the names you sent , ion our having paid £50, do not instal doors they have not made. Could you send contacts for those who will install you doors? Also you keep sending emails which is really annoying- could you only send emails directly relating to my order Thank you”

Helpful Report

(Heathfield) - Posted 4 months ago

“Excellent customer service”

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(Heathfield) - Posted 4 months ago

“So far so good but this review is a little premature as I have not received my product yet.”

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(Heathfield) - Posted 4 months ago

“A very easy way to specify all aspects of a window configuration and get it ordered. If the product is as good as the website, this will add up to a great service at a great price!”

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Posted 4 months ago

“very good quick and accurate service”

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Posted 4 months ago

“Straight forward and easy to order. Telephone support was superb.”

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Posted 4 months ago

“Delivery date already very long and now extended, which is creating a delay for the project.”

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Posted 4 months ago

Hi Leon, Thank you for taking the time to leave a review. We're disappointed to read you're unhappy with your delivery date - your order contains windows with dual colours, one of which is a custom RAL colour. As a result the lead time is longer than a standard colour. I can see you have been advised of a minor delay relating to the production of your order, we are working to resolve this and will of course deliver your order as soon as possible. If you have any questions or concerns, please get in touch at support@justvaluedoors.co.uk Thank you. Kind Regards Just Value Doors We're all about making it easier to order new doors and windows

Posted 4 months ago

“Sales agent Kyle is extremely polite and helpful, we'll definitely use your company for our other clients in the future. I wish I could deal with such people on daily basis!”

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Posted 4 months ago

“great so far! looking forward to getting my install specialist recommended”

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Posted 4 months ago

“Good website that made ordering very easy and any questions were quickly answered .”

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Posted 4 months ago

“Been ordering for a while from just value doors and windows. Has always been a very good service. And always recommend to my customers.”

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Posted 4 months ago

“Price is reasonable in comparison to others, ordering is straight forward”

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Posted 4 months ago

“Quick and easy process”

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Posted 4 months ago

“A delight to deal with and great communication.”

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Posted 4 months ago

Just Value Doors Ltd is rated 4.6 based on 2,977 reviews