Just Value Doors Ltd Reviews

Name: Just Value Doors Ltd
Address: Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB, Heathfield
Rating: 4.63

4.6 Rating 2,989 Reviews

94 %

of reviewers recommend Just Value Doors Ltd

Company Reviews

Metrics

Info

4.6

Based on 2,989 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Just Value Doors Ltd:

At Just Value Doors we make it easy to order new doors and windows.

Visit Website

Phone:

01435 515001

Email:

info@justvaluedoors.co.uk

Location:

Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB
Heathfield
TN21 8DB

Write Your review

Tell us how Just Value Doors Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Just Value Doors Ltd 5 star review on 13th July 2024

Clive Johnson. CEO Crj Handyman Services

Just Value Doors Ltd 5 star review on 25th May 2023

Barry Lucas

Just Value Doors Ltd 5 star review on 28th November 2022

John Vintiner

Just Value Doors Ltd 1 star review on 11th November 2022

Anonymous

Just Value Doors Ltd 5 star review on 1st September 2021

Mark And Debbie Sutterby-Watts

Just Value Doors Ltd 5 star review on 14th April 2021

Chris Purkiss

Just Value Doors Ltd 5 star review on 13th April 2021

Angela

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value with all the options you could wish for”

Helpful Report

Posted 1 year ago

“The service team are quite outstanding. Reassuring, and able to guide even the confused through the options to make the best decisions.”

Helpful Report

Posted 1 year ago

“Charley was great to deal with, helped me though the ordering process. chose Just value doors as their U values were better than others and could easily fit cat flap to the glazed door.”

Helpful Report

Posted 1 year ago

“Good range of products and easy to order online”

Helpful Report

Posted 1 year ago

“Very easy to use website, ordered window”

Helpful Report

Posted 1 year ago

“Competitive price hopefully the product is as impressive as service”

Helpful Report

Posted 1 year ago

“I have just completed my order sign off and found this Company's on line ordering system supported by a very patient and helpful sales department (thanks Jack) very user friendly. If the product I've ordered is to the same standard as the pre-order service I've received I shouldn't be disappointed.”

Helpful Report

Posted 1 year ago

“Website easy is easy to use and navigate prices are fair and quality is good but I did get a surprise from the £65 delivery fee put on at the end after I had already gave the customer a price.”

Helpful Report

Posted 1 year ago

“Easy to use website and good product range”

Helpful Report

Posted 1 year ago

“Really great website and well priced products!”

Helpful Report

Posted 1 year ago

“I ordered two windows in mid-October, four days later I receive an automated email stating that delivery would take 8 weeks (mid-December). Delivery information on the website states two weeks for stock items and four weeks for non-stock items. I wasn't happy about the 8-week delivery timeframe, so I called them immediately and asked to cancel but was told it was too late to cancel. It is now mid December and I just received a new automated email stating that the windows won't be delivered for another 4 weeks (mid-January)! That will be 3 months total delivery time for UPVC widows. Completely unacceptable. These are standard windows, nothing too fancy, they are anthracite black/ grey which is one of the standard colours on their website. I am guessing that these products are made in China and then shipped to the UK, which is why it takes so long for delivery. If the website was honest with the delivery times, I would have purchased somewhere else. I guess we will have no windows for Christmas then, not happy at all.”

Helpful Report

Posted 1 year ago

Hi Stu, Thank you for taking the time to leave a review. We are very sorry for the delay to your order, we are working hard to get this order delivered to you as soon as possible. Your order comprises of non-standard windows as they are flush casements and have the anthracite grey smooth colour - both options of which incur a slightly longer lead time. All our products are manufactured in the UK, we do not import any of our product range. Nevertheless, we are sorry for the delay delivering your order. If you require further assistance in the meantime, please contact support@justvaluedoors.co.uk Kind Regards Just Value Doors We're all about making it easier to order new doors and windows

Posted 1 year ago

“The worst company on the planet there won't Give a refund for a door I ordered 8 weeks keep telling me lies, I've missed the deadline on the job and days io work waiting on delivery of door and won't give me a refund stay well clear the staff just fob you of with lies”

Helpful Report

Posted 1 year ago

Hi Oliver, Thank you for taking the time to leave a review. We are very sorry for the delays experienced, I know you have been speaking with our customer services team who have given you some options, including a refund, and they are waiting for your email response. Please get in touch with support@justvaluedoors.co.uk for further assistance. Kind Regards Just Value Doors We're all about making it easier to order new doors and windows

Posted 1 year ago

“Jack was extremely helpful in the whole order process and responded to all my queries very swiftly. Awaiting order now and will review again receipt of our doors.”

Helpful Report

Posted 1 year ago

“Excellent customer service. Thanks Jack”

Helpful Report

Posted 1 year ago

“Ordered windows for supply, decided to have a go fitting myself (as numerous previous bad experiences with poor window fitters). Website was stright forward with helpful guides, placed order awaiting delivery in 3-4 weeks. will update review once deliveryed regarding quaility of product”

Helpful Report

Posted 1 year ago

“This is the 2nd time that I've used Just Value doors. Both times I've been pleased with the speed of turning round the orders. The quality and price can't be faulted. Jack has always been very helpful.”

Helpful Report

Posted 1 year ago

“Excellent service when you purchase from this company. I would recommend five stars.”

Helpful Report

Posted 1 year ago

“Jack was very helpful in getting my order processed the system is very efficient and the prices are great value for money”

Helpful Report

Posted 1 year ago

“Just ordering two windows, when Jack called to save me £65 off my order, ended up with free delivery, fantastic saving!”

Helpful Report

Posted 1 year ago

“This website really is easy to use and a great end to end user experience. The ordering process is very detailed and is a great example of cutting edge automation. I would really recommend ordering from Just Value Doors, their customer service is superb!”

Helpful Report

Posted 1 year ago

Just Value Doors Ltd is rated 4.6 based on 2,989 reviews