Just Value Doors Ltd Reviews

Name: Just Value Doors Ltd
Address: Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB, Heathfield
Rating: 4.63

4.6 Rating 2,986 Reviews

94 %

of reviewers recommend Just Value Doors Ltd

Company Reviews

Metrics

Info

4.6

Based on 2,986 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Just Value Doors Ltd:

At Just Value Doors we make it easy to order new doors and windows.

Visit Website

Phone:

01435 515001

Email:

info@justvaluedoors.co.uk

Location:

Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB
Heathfield
TN21 8DB

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Just Value Doors Ltd 5 star review on 13th July 2024

Clive Johnson. CEO Crj Handyman Services

Just Value Doors Ltd 5 star review on 25th May 2023

Barry Lucas

Just Value Doors Ltd 5 star review on 28th November 2022

John Vintiner

Just Value Doors Ltd 1 star review on 11th November 2022

Anonymous

Just Value Doors Ltd 5 star review on 1st September 2021

Mark And Debbie Sutterby-Watts

Just Value Doors Ltd 5 star review on 14th April 2021

Chris Purkiss

Just Value Doors Ltd 5 star review on 13th April 2021

Angela

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. Changed order measurements when I realised my measurements were incorrect and provided joining bar that I missed. Thank you”

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Posted 5 years ago

“Quick delivery and good doors”

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Posted 5 years ago

“great product”

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Posted 5 years ago

“Good and quick service”

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Posted 5 years ago

“The door is perfect, but disappointed that it took 3 attempts to get the spec right, which added to the time it took to be delivered.”

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Posted 5 years ago

“Windows arrived a week later than originally scheduled due to problems with the glass, apart from this everything was good”

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Posted 5 years ago

“great door ,good price , fast delivery .”

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Posted 5 years ago

“I ordered a customised "sliced" door only to be told it was no longer available in the design I chose. However Charly the sales rep managed to get my design to be manufactured. Great service as this style of door is hard to find elsewhere. Thank you.”

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Posted 5 years ago

“Great door and one of the few companies to offer a plain anthracite finish, rather than a wood grain effect, which we wanted to avoid.”

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Posted 5 years ago

“Great service, thank you”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Door delivered as per details however find that stable door ordered but panelsl had to be cut to size on site and considering price charged totally unacceptable even offered to be given dimensions !who can't use a tape?plus no mention of this detail in description”

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Posted 5 years ago

“Overall quite pleased with the purchase, however lead time was disappointing as order was placed with guaranteed pre-Christmas delivery (according to the website) and door was delivered on the 8th January.”

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Posted 5 years ago

“Good quality”

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Posted 5 years ago

“Very pleased and the option for finance meant we could afford to improve our home with french doors”

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Posted 5 years ago

“easy site to use, door came as my measurements and all the parts i needed - great product and service will use again”

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Posted 5 years ago

“Good installation, quick and efficient”

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Posted 5 years ago

“Door was delivered on time and was well protected. My granddaughter was delighted with the finished stable door.”

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Posted 5 years ago

“Good Service, Good product”

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Posted 5 years ago

“Awful! Unfortunately I ordered a door and was told it wasn’t able to be fitted so had my money refunded. Then after numerous emails and calls managed to get confirmation that the surveyor was in fact happy to fit the door for me so I put through a couple of doors to check prices and variations and then emailed to say I’d like to go ahead with the exact same door I previously ordered and paid for but would like a colour change to the external frame only. I was then sent a sign off that I didn’t think to triple check presuming these details would of been written in correctly by the member of staff I’d been dealing with. Turns out they weren’t! They were incorrect and the internal door colour had also been changed to grey when the email specifically asked for ONLY the external door frame colour to change otherwise the order to be the SAME as the one initially ordered and paid for that they’d said they could not fulfil. I came home to the wrong colour door, a door I did not ask for that cost £1500+ I phoned and said the order was incorrect 3 weeks ago and received no response, no update, no call from anyone to update me on the situation. I emailed yesterday saying how disappointed I was that no one got back to me and today I received an email saying they had recorded a call where I’d asked for the internal door colour to be grey which is incorrect because I never once asked for an internal door colour to be grey, I rang and asked for this recording to be sent to me ASAP as I knew it didn’t exist and was a blatant lie to which the response was, no sorry we don’t have it it was just written down. They’ve refused to replace the door or help in any way other than me paying to change the internal colour and said regardless of it not being what I asked for they have a sign off that I confirmed so it’s my fault???? The fitting was also changed to weeks later as the door wasn’t ready so my door wasn’t fitted for almost 6 weeks after payment. Disgusting behaviour from any company. 0 customer service and taking no responsibility for their mistake. Awful situation for something that isn’t a small purchase! AVOID!!!!!”

Helpful Report

Posted 5 years ago

Dear Abigail, I’m very sorry to hear that you did not expect the door to arrive in the colour it did. We do of course want our customers to be satisfied with the product and service they receive. I must point out we always request customers complete a ‘sign-off’ and approve the specifications before proceeding. As mentioned a solution would be to replace the door slab in the new colour and we are happy to do this at a reduced price for you. If you would like to consider this option please do get back in touch and we would be happy to look at this for you. Kind Regards Just Value Doors

Posted 5 years ago

Just Value Doors Ltd is rated 4.6 based on 2,986 reviews