Just Value Doors Ltd Reviews

Name: Just Value Doors Ltd
Address: Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB, Heathfield
Rating: 4.63

4.6 Rating 2,983 Reviews

94 %

of reviewers recommend Just Value Doors Ltd

Company Reviews

Metrics

Info

4.6

Based on 2,983 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Just Value Doors Ltd:

At Just Value Doors we make it easy to order new doors and windows.

Visit Website

Phone:

01435 515001

Email:

info@justvaluedoors.co.uk

Location:

Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB
Heathfield
TN21 8DB

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Just Value Doors Ltd 5 star review on 13th July 2024

Clive Johnson. CEO Crj Handyman Services

Just Value Doors Ltd 5 star review on 25th May 2023

Barry Lucas

Just Value Doors Ltd 5 star review on 28th November 2022

John Vintiner

Just Value Doors Ltd 1 star review on 11th November 2022

Anonymous

Just Value Doors Ltd 5 star review on 1st September 2021

Mark And Debbie Sutterby-Watts

Just Value Doors Ltd 5 star review on 14th April 2021

Chris Purkiss

Just Value Doors Ltd 5 star review on 13th April 2021

Angela

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy, straighforward ordering system with plenty of chances to review and change your specifications if you want. Helpful and friendly agents too. Highly recommended.”

Helpful Report

Posted 3 years ago

“Super easy to use and understand online shopping. And quick email response to logging a quote. A phone number that is answered in good time and super helpful and polite staff. Bravo! So far I'm impressed. Looking forward to receiving the goods....”

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Posted 3 years ago

“Easy to select what you want to order and clear instructions, seemingly helpful customer service. Loses a star for mispelling Square in Square Lead (Sqaure) I know i'm harsh but spelling mistakes can put people off as it comes across as cowboy. Thanks xxxx”

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Posted 3 years ago

“Site said 6 weeks for delivery. I spoke to Darren, who confirmed this, so long as I chose a colour they had in stock. So we changed the colour to ensure it arrived in time. Original date given was 8 weeks, then pushed back to 10, then 12...had to keep changing dates for fitting. Door eventually arrived without sill, so we had to chase 1 down whilst men were installing. Told JVD, and they wouldn't refund it, said it needed to be noted within 24 hrs...I was heavily pregnant and couldn't unwrap door, husband was away as we didn't have a set date for delivery so couldn't be in without knowing that. Poor customer service, straight up lies on the site and from sales people re: delivery times, and the door quality is lousy. Plus, they pay £15 for positive reviews and send you links to fill in! I'd give them no stars if I could, will never use again.”

Helpful Report

Posted 3 years ago

Dear L Roselli, Firstly we do again apologise for the inconvenience regarding the delay with your order. Lead times are always given in good faith and are never guaranteed. I can see that the delay was due to the side panels not arriving on time with the door and we informed you of this straight away. We do apologise for this inconvenience which was something out of our control unfortunately however, we did keep you informed and we do advise not to book fitting around delivery dates given. Regarding the delivery, yes our terms do state that any missing items must be reported within 24 hours and I can see that you reported the missing cill a week after delivery, and had advised us that you had already purchased a new one. We are sorry the cill was missing and of course would have replaced this free of charge for you if we had known. We also arranged some touch up paint to be sent to you after you reported marks made during installation on the door. We do try to give the best possible service we can and I am sorry if this is not what you have experienced. Kind Regards Just Value Doors

Posted 3 years ago

“Wery good staff”

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Posted 3 years ago

“Excellent customer service. Jack help us through the whole process. I highly recommend them.”

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Posted 3 years ago

“It was a pleasure dealing with Just Value Doors the staff were very helpful indeed and I was able to order my door with no worries at all, having looked around for the best value and price I found they were top of the list, and I now am looking forward to receiving delivery. PV”

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Posted 3 years ago

“So far great service. Used previously. Always professional”

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Posted 3 years ago

“Nice simple purchase process, plus good lead times. What not to like!”

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Posted 3 years ago

“Great help, fast lead time. Help all way through ordering process.”

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Posted 3 years ago

“Fantastic support and service from Jack, answered all my questions, even the silly ones in a professional manner.”

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Posted 3 years ago

“Wery good team ,thank you Jack”

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Posted 3 years ago

“Good price and good staff on the phone”

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Posted 3 years ago

“Great service- have dealt with various suppliers and Just Windows are easy to deal with- no fuss.”

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Posted 3 years ago

“Very straightforward ordering process and the customer service is very responsive.”

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Posted 3 years ago

“Easy to order online”

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Posted 3 years ago

“Good easy website and even when I made a mistake on the handles the support i received to change all handles on a 20 plus order was instant and great. Plus great value”

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Posted 3 years ago

“value doors website is the best and easiest to use website i have ever used”

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Posted 3 years ago

“We have been so impressed with the pre-sales service we have received from Just Value Doors. Cameron was really knowledgeable about the product and spend a significant amount of time looking at our building plans and providing us with really useful advice, as well as dealing with all of our queries. Thanks to both Cameron and Jack for helping us.”

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Posted 3 years ago

“Very good service. Very helpful and patient.”

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Posted 3 years ago

Just Value Doors Ltd is rated 4.6 based on 2,983 reviews