Just Value Doors Ltd Reviews

Name: Just Value Doors Ltd
Address: Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB, Heathfield
Rating: 4.63

4.6 Rating 2,979 Reviews

94 %

of reviewers recommend Just Value Doors Ltd

Company Reviews

Metrics

Info

4.6

Based on 2,979 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Just Value Doors Ltd:

At Just Value Doors we make it easy to order new doors and windows.

Visit Website

Phone:

01435 515001

Email:

info@justvaluedoors.co.uk

Location:

Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB
Heathfield
TN21 8DB

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Just Value Doors Ltd 5 star review on 13th July 2024

Clive Johnson. CEO Crj Handyman Services

Just Value Doors Ltd 5 star review on 25th May 2023

Barry Lucas

Just Value Doors Ltd 5 star review on 28th November 2022

John Vintiner

Just Value Doors Ltd 1 star review on 11th November 2022

Anonymous

Just Value Doors Ltd 5 star review on 1st September 2021

Mark And Debbie Sutterby-Watts

Just Value Doors Ltd 5 star review on 14th April 2021

Chris Purkiss

Just Value Doors Ltd 5 star review on 13th April 2021

Angela

Anonymous

Anonymous // 01/01/2019

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“Great customer service, saved us from an expensive mistake, Thank you Cathy”

Helpful Report

Posted 2 years ago

“We order their allumminium window for the house extension. Arrive on time and fantastic quality, the webpage is easy to use and you can select every single element you like to add on your window selection. Again they have plenty of configuration of window style that suit your preferable ideas.”

Helpful Report

Posted 2 years ago

“We went through a 6-months long loft conversion and 1st floor rebuild, while leaving in the house, in the middle of winter. And still... dealing with Just Value Doors was by far the most stressful and painful part of it all. First of all, they lied, oh sorry "estimated in good faith", their delivery times, stating 4 to 6 weeks, when in fact it took them nearly 4 months. Their false promises meant that I chose them, over reputable local suppliers. The first part of the products (not all components!), was delivered 8 weeks after the order was placed and paid in full. Further delays were caused by them repeatedly delivering scratched and defective glass panels and wrong components. Overall, it took 4 months for the order to be delivered in full - far cry from the promised 4 to 6 weeks, and the quality was far from what they advertise it to be. Through the whole process, they did very little to listen to my concerns and repeated over and over again that they made no false promises. I was so frustrated at some point that I asked for a partial refund and was ready to return everything and place an order with local suppliers, even if it cost me more money and time. Any such request was flat rejected and they simply said they would not look at any possible compromise until they delivery the full order, no matter how long it took or how many things they got wrong along the way. It was upsetting, frustrating and bordering offensive. They did promise a partial refund as a gesture of good will once the order was completed, although they did not specify any amounts. Well, they refunded £100 from an order of just under 3.5k. I took this as another insult and it proves once again how little do they value and care about their customers. I would never ever use this company again and I share my experience with anyone who cares to listen. If my communication so far with Just Value Doors is anything to go by, I expect them to post a patronising response to this review, twisting things and quoting terms and policies with the inevitable "in good faith" expression that they so love to hide behind. One thing to note is that they ask for a review (many times) when an order is placed and you've had a lovely chat with a nice sales person. Perhaps their results would be different if reviews are left after products were actually delivered. Stay clear from Just Value Doors.”

Helpful Report

Posted 2 years ago

Dear Eve Geraghty, Thank you for your feedback. We are truly sorry for your inconvenience and hope that now everything is resolved, your new aluminium bi-fold doors and tilt and turn window will serve you trouble-free for the years ahead. Rest assured we are here should you need any assistance in the future. Kind Regards Just Value Doors We're all about making it easier to order new doors and windows

Posted 2 years ago

“Quick response, clear explanation in details. Super good tele sales, 4/5 stars, just waiting for delivery”

Helpful Report

Posted 2 years ago

“Have only just ordered a door so at this stage cannot give an opinion on the quality of the doors, but so far Jack Weedon of sales was very helpful and was able to hold the order until the installer has confirmed the installation details. Will review the review when the door is fitted.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Really good service from Jack, as a builder we will definitely be using his services again.”

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Posted 2 years ago

“Great advice and efficient service on the phone”

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Posted 2 years ago

“We ve ordered many doors with Just Value and have been very satisfied with the quality, price and customer service. Last order was not the service we would expect (lost parts and delays) but all was sorted in end. So we returned to place another order. Regards A”

Helpful Report

Posted 2 years ago

“Easy to find what was needed and to order”

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Posted 2 years ago

“Would highly recommend 👌”

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Posted 2 years ago

“Thanks super”

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Posted 2 years ago

“After a minor misunderstanding Jack rectified the problem and more! Seems customer satisfaction is very important to him which unfortunately is a very rare occurrence these days .JM”

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Posted 2 years ago

“Very easy to order, even for me. I am sure the window will be fine, as and when delivered.”

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Posted 2 years ago

“best door suliers ever. simply order”

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Posted 2 years ago

“very nice products jack was helpfull”

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Posted 2 years ago

“So far so good. Just put an order in & found the sales team to be very friendly & helpful.”

Helpful Report

Posted 2 years ago

“Jack was really helpful and answered our questions promptly”

Helpful Report

Posted 2 years ago

“- Excellent, clear website. - No-pressure contact from the sales team prior to purchase was welcome. - I was able to adjust the dimensions shortly after purchase, having discovered an error with my initial measurements.”