Just Value Doors Ltd Reviews

Name: Just Value Doors Ltd
Address: Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB, Heathfield
Rating: 4.63

4.6 Rating 2,985 Reviews

94 %

of reviewers recommend Just Value Doors Ltd

Company Reviews

Metrics

Info

4.6

Based on 2,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Just Value Doors Ltd:

At Just Value Doors we make it easy to order new doors and windows.

Visit Website

Phone:

01435 515001

Email:

info@justvaluedoors.co.uk

Location:

Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB
Heathfield
TN21 8DB

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Just Value Doors Ltd 5 star review on 13th July 2024

Clive Johnson. CEO Crj Handyman Services

Just Value Doors Ltd 5 star review on 25th May 2023

Barry Lucas

Just Value Doors Ltd 5 star review on 28th November 2022

John Vintiner

Just Value Doors Ltd 1 star review on 11th November 2022

Anonymous

Just Value Doors Ltd 5 star review on 1st September 2021

Mark And Debbie Sutterby-Watts

Just Value Doors Ltd 5 star review on 14th April 2021

Chris Purkiss

Just Value Doors Ltd 5 star review on 13th April 2021

Angela

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a few doors now and always really pleased. The website is very simple to use , follow and understand.”

Helpful Report

Posted 3 years ago

“Jack was very helpful with providing the best price for my new front door. He provided a quick response to my saved order and was very professional. the website is very useful in customising your door or window to your exact specification. i checked 6 other door companies and justvalueddoors was the best on price. i would highly recommend this company for made to measure UPVC doors offering a wide choice of design styles and additional options. Just hope my delivery arrives in time which would improve my overall experience.”

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Posted 3 years ago

“Very good and friendly customer service”

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Posted 3 years ago

“clear and very friendly experience”

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Posted 3 years ago

“Jack was brilliant it his advice. Any questions were quickly answered. Thank you so much.”

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Posted 3 years ago

“Very user friendly website for selecting options backed up by prompt and helpful sales team.”

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Posted 3 years ago

“Website didn't answer every question, but extremely helpful online and phone backup.”

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Posted 3 years ago

“Excellent service! Looking forward to reviving our order.”

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Posted 3 years ago

“Excellent friendly service from the sales team , with a very helpful after sales team who edited my order quickly and simply . Couldn't ask for better.”

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Posted 3 years ago

“Warm and friendly service , fantastic communication from the sales team , with cracking after sales support . 5*”

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Posted 3 years ago

“Jack was really helpful. The price match worked well”

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Posted 3 years ago

“Very helpful and accommodating sales team.”

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Posted 3 years ago

“Just ordered a new window. Website easy to navigate. Look forward to seeing the product.”

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Posted 3 years ago

“Very helpful advisor (Cam) Took time to make sure the order was right which was much appreciated as we’ve got a lot of work going on at the moment.”

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Posted 3 years ago

“Excellent customer service and products would use again”

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Posted 3 years ago

“Staff that i spoke to were polite and very knowledgeable about the product, answering all my questions.”

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Posted 3 years ago

“Very professional sales team with good knowledge of their product.”

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Posted 3 years ago

“Jack was very helpful in checking I had done everything right, looking at my photo of what I wanted and changing the specification for me. Thank you.”

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Posted 3 years ago

“Helpful friendly customer service.”

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Posted 3 years ago

“This company are shocking. Just Value Doors miss sold us a set of £2500 bifold doors, they denied all responsibility and refused to speak to us after. The bifolds were useless and we had no choice but to replace them and take JVD to court for return of our money. A year later and the judge has agreed. Unfortunately for Just Value Doors it cost them an extra £1000 in costs. Thanks for paying up so promptly, it saved us (and you) bailiffs. Less of the cocky attitude emails after would have been nice, it made you look undignified. I'm interested to see how you will talk your way out of this one like you have the other reviews. Good luck if you use this company, everyone I know won't be! Go straight to the manufactorer (Affordable Aluminum), JVD are a pointless middleman.”

Helpful Report

Posted 3 years ago

Dear Nik Marston, We are sorry the situation ended in the way it did. We provided you with your order as per your contract and when you realised you ordered wrongly we tried to work with you to find a solution, however you accepted no responsibility and unjustly filed a claim against us. I must point out that we strongly believe, had the case actually been heard at court, the judge would have ruled in our favor, and the fact we missed the hearing is of course regrettable. That aside, we do hope that you use the money to purchase a new door and carefully check the specification is correct and that it serves you well in the future. Kind Regards Just Value Doors

Posted 3 years ago

Just Value Doors Ltd is rated 4.6 based on 2,985 reviews